HOTELO Lyon Charité

Hotels
Independent
9 (132 reviews)
37 Cours De Verdun, 86 Rue De La Charite, Lyon, Rhone, 69002 , Lyon , FR

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Breakfast available (surcharge)
Television in common areas
Free newspapers in lobby
Smoke-free property
Area shuttle (surcharge)
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfy beds
Helpful staff
Cons:
No elevator
Room maintenance issues
Cleanliness concerns

Categories

Cleanliness
8.09
Several reviews mention cleanliness issues, though many found it generally acceptable.
Service
10
Consistently praised across multiple reviews for being exceptional and friendly.
Location
9.56
Close to restaurants and amenities; positively mentioned in multiple reviews.
Room Quality
8.1
Some rooms reported as outdated and in need of maintenance.
Amenities
9.05
Standard amenities for this hotel tier, with breakfast being a topic of mixed reviews.
Value for Money
9.58
Generally considered good value considering location and service quality.
Food and Beverage
8.54
Breakfast received mixed feedback but generally viewed as good.
Overall Experience
9.09
Most reviews express a positive cumulative experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:22

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access, concierge services, and a television in the common area. Benefit from an area shuttle to explore nearby locations for a fee.

Featured Amenities:
Experience the convenience of complimentary newspapers, a 24-hour front desk, and luggage storage. Self parking is available for an additional charge.

Cosy Guestrooms:
Relax in one of our 17 guestrooms with flat-screen TVs, free Wi-Fi, and digital programming. Each room features a comfortable bed, a work desk, and a turndown service.

A stay at HOTELO Lyon Charité places you at the heart of Lyon, just a short stroll from historic landmarks like the Textile Museum and Bellecour Square. Book now for a centrally located and comfortable stay.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

9
Based on 132 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 9.05
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.09
A
Abdelaziz partner
8
Pros:

Freindly

2025-10-10 via Nuitee
W
waka
8
Pros:

スタッフは素晴らしい対応でした。朝食も美味しかったです。ただ、全体的に設備がとても古く、床が柔らかいところがあったり、カビ臭さを消す芳香剤っぽい匂いが気になったりしました。立地は抜群ですので、総合的には満足ですが、連泊はしたくないかも。

2025-10-07 via Nuitee
F
Fred
10
Pros:

Excellent location close to the Perrache train station and Vieux Lyon. Very walkable. Lots of dining options nearby. Staff at the hotel were fantastic, responsive and friendly. The reception and dining area were charming and designed to appeal. Breakfast was delicious!

2025-09-29 via Nuitee
D
David partner
10
Pros:

Matilda was exceptional in her customer service. Only negative is there is no lift. Not good for us as no assistance to get luggage upstairs. Will check before booking next time.

2025-09-26 via Nuitee
M
MARIE LAURE
10
C'est une expérience !!!
Pros:

Séjour court une nuit, personnel très accueillant, la chambre ne faisait pas partie de l'hôtel, située au 6 eme étage , accès par le 5 en ascenseur ds un immeuble en copropriété avec un accès direct sur la rue et un accès par la salle du petit déjeuner ... rien à dire sur l'accueil et la propreté ...

2025-09-25 via Nuitee
S
Stine Jul
8
Pros:

The hotel is close to a lot of restaurants and bars. The beds are comfy and all in all good value for money.

2025-09-22 via Nuitee
L
Lau
10
Extremely friendly service
Pros:

From a quite small hotel in a great location. The building itself seems to be quite old, and the door to the room provides very little sound isolation. In the same way, the bathroom door was slightly crooked and had a doorknob that was unreasonably hard to turn for opening from the inside.
Our room was facing the inner courtyard and was thus excempt from outside noise.
Weirder thing is that the room is opening with a physical key, and that you have to leave the key in the lobby when exiting the hotel, very old-school.
Breakfast seemed quite sparse, and therefore we didn't try it, so maybe we are wrong.
The hotel is spread over two floors a without an elevator, so there is a possibility that one has to carry the luggage up a staircase.

2025-09-21 via Nuitee
J
jeannine friends
10
Pros:

Clean, friendly people. Breakfast very good and great location.

2025-09-13 via Nuitee
I
Ian family
10
Pros:

Wonderful staff that were so helpful. Lovely room close to everything. Highly recomended.

2025-09-12 via Nuitee
V
Vincent
10
Pros:

Hôtel agréable et acceuil au top.

2025-09-11 via Nuitee
S
Steffen family
8
Pros:

Kleines Hotel mit Charme mit sehr nettem und hilfsbereitem Personal. Schönes, sauberes Zimmer. Frühstück war einfach aber gut. Parkhaus ist Laufweite, nur 2min.

2025-09-11 via Nuitee
P
PAOLA
8
Pros:

.

2025-08-28 via Nuitee
J
jean partner
4
Pros:

Un parking existe mais d'accès horrible, et cher pour ce qu'il est.
Chambre au confort minimum. A noter une douche à moitié bouchée.
Mais la réceptrice est très accueillante.

2025-08-26 via Nuitee
J
James family_with_children
10
Pros:

Very nice hotel located near all amenities with very helpful staff

2025-08-22 via Nuitee
V
Verified traveler
4
Fin by og grei beliggenhet, men…
Pros:

En del gode restauranter i nærheten av hotellet. Rommet var sletent og ganske skitten bad, litt muggaktige tendenser i dusjen og på badet. Da vi sa i fra fikk vi beskjed om at det var sånn det var i gamle bygg og at de ikke kom til å gjøre noe med det, det hadde gjerne vært kjekt å få beskjed om på forhånd.

2025-08-07 via Nuitee
B
Bryan family_with_children
6
Pros:

Plus:
Personnel au petit soin et chaleureux
Hotel calme et chambre bien isolé
Position de l’hôtel pour accéder au reste de Lyon a pied ou en transport
De nombreux restaurant de qualité à proximité

Moins:
Chambre TRÈS vétuste
Gros manque d’entretien (join moisis, mobilier cassé, pas de volet/rideau qui laisse passer la lumière)
Petit déjeuner cher pour de l’industriel bas de gamme. À quelques minutes à pied vous avez des boulangeries de qualités pour bien moins cher…

2025-07-31 via Nuitee
J
Jeremie
8
Très bon hôtel
Pros:

Hôtel très propre, cosy et bien placé. Un point d'honneur à la gentillesse et professionalisme du personnel.
Seul petit bémol : la chambre était petite.
Nous reviendrons avec grand plaisir !

2025-07-27 via Nuitee
M
Morten
8
Pros:

Ikke noget luksus hotel, men meget charmerende og personalet var fantastisk søde og hjælpsomme

2025-07-16 via Nuitee
K
Klaus partner
8
Pros:

Sehr freundliches Personal!

2025-07-06 via Nuitee
E
Elijah
10
Pros:

Great place, friendly staff. Recommend!

2025-07-05 via Nuitee