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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Nightclub/DJ
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Rooftop Views and Convenient Location
Discover the Hilton Garden Inn Louisville Downtown, offering stunning rooftop views of the city and just steps away from the renowned Louisville Palace.
Modern Amenities and Comfortable Accommodations
Experience modern comforts in our rooms equipped with a flat-screen TV, coffee machine, and mini-refrigerator. Select suites and rooms even feature a cozy sofa bed for added relaxation.
Dining and Event Spaces
Indulge in a unique downtown experience at our rooftop bar and grill, where you can savor delicious food and cocktails with a backdrop of the city skyline. Additionally, we offer spacious meeting facilities, event space, and a fitness center to cater to all your needs.
Book your stay at Hilton Garden Inn Louisville Downtown for a memorable and convenient experience in the heart of the city.
Service dogs are allowed on property.
As of October 3 2022
Self parking (with in and out access) $26.
Valet Parking (with in and out access) $32.
Daily Valet $21.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Location
Guest Reviews
We loved the location. It was right next door to our concert at the Palace which we could see out our room window and we walked and didn't have to worry about being far and having to Uber. The hotel was clean and well maintained and rooms were nice and clean and cold how I like it. Pillows weren't my favorite but thats my only complaint. Would recommend and stay again if going to Lousiville.
The pillows were too soft
Location to Mercury Ballroom
Condition for price point
Excellent location & staff
Shower door would not close…lots of water on floor…fall hazard
I am always skeptical of hotel cleanliness because of some past experiences, but this hotel was very clean (I checked :)) the bed was really comfortable. I loved the location of the hotel, downtown and where good food and entertainment was. Devin, the parking attendant was helpful from the first moment I pulled up to the hotel, and the day shift concierges (sorry I didn't get their names, were especially helpful and nice. 10 out of 10!!!
I have no complaints. Just a suggestion to get new pillows.
Close to the venue, Louisville palace. Easy to get to off the interstate.
Was disappointed w/ the restaurant for our evening meal but had a great breakfast.
Friendly staff, clean room. Nice facilities, including nice rooftop restaurant/ bar.
Service in the rooftop restaurant/bar was abominable. First night we went out there, sat 2 hours without anyone asking if we wanted another drink. Second night only slightly better, and had to go inside to the bar to finally get our check after asking several times for the check. Its a shame, because the venue should be a goldmine for them. Just need a better menu and better management of the restaurant.
It was a very nice room. It had a pull out couch, microwave, refrigerator, a nice tv. I was only there over night so I didn't experience much.. I would stay there again.
Something was super loud, I thought it was the A/C so I turned it off but i still heard the noise. It just filled the room.
This has nothing to do with the hotel. I parked in the garage they suggested I use. The next day when I tried to leave, the machine used to pay would not take my card. It said it was invalid. So I repark and took a lyft to my meeting . I called my bank to see if there was a security hold. After my meeting , in a lyft I stop by an atm to get cash. I go back to try to get out of the garage. I tried my card again, same thing. So I put in the cash, it spat it back out. I was literally being held hostage. I pushed the button for assistance, explained I was in an open air prison and she asked if I had another card! Really, if I did would it not have dawned on me to USE IT! long story longer, she was able to process the payment manually using the SAME CARD and lift the gate.
Walking distance to concert at The Palace
The bed was comfortable, and the location was great for getting to my destination.
There was some noise outside the hotel late at night.
The staff was very friendly and the location was fantastic!
The only problem we had was our shower did not work, but they did adjust the rate of our stay to accommodate that issue.
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