Ambrose Hotel

Hotels
8.8 (472 reviews)
1255 20th Street , Los Angeles , us

listing image 1
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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent amenities
Cons:
Overbooking issues
Higher prices than expected

Categories

Cleanliness
8.26
Most reviews indicate the hotel is clean, but one review's description of an overbooking disaster could suggest minor cleanliness issues in stressed situations.
Service
9.23
Multiple reviews praised the service, especially highlighting the friendly drivers and attentive staff.
Location
9.27
Numerous mentions of the hotel's excellent location with proximity to dining and shopping options.
Room Quality
8.72
Rooms are described as clean and comfortable, with some having balconies which added to the experience.
Amenities
8.75
Positive mentions of complimentary services like transportation and breakfast offerings.
Value for Money
8.21
Some reviews indicate that the value could be questioned, particularly in relation to the overbooking experience.
Food and Beverage
8.76
Breakfast was positively noted, particularly highlighting specific staff members involved in food service.
Overall Experience
9.23
General sentiment throughout the reviews indicates a strong positive experience apart from the overbooking issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Eco-Friendly Boutique Hotel: Nestled in a serene residential neighborhood, The Ambrose is a sustainable boutique hotel in Los Angeles, boasting a 24-hour fitness center and complimentary Wi-Fi in all rooms.

Green Amenities and Services: Indulge in healthy, locally sourced treats from the mini-bar, relax in stylish rooms with plush bathrobes, and make use of the ergonomic workspaces provided.

Convenient Transport Options and Dining: Take advantage of complimentary transportation within a 5 km radius, rent a hybrid car, or explore the area on a free bicycle. Additionally, relish in-room dining with a diverse menu available round the clock.

Book your stay at The Ambrose now to experience eco-luxury at its finest!

Important information:

Please note: There are a limited number of bicycles at the hotel and they are available to guests on a first come, first serve basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 31.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 472 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
G
Gwilym • solo_traveller • us
10
Pros:

Clean and close for my stop in morning

Cons:

Bed covers were a little tight for me

2026-05-22 • via Nuitee
A
Ann Marie • family_with_children • us
10
Ths was a perfect spot to have a family gathering.
Pros:

Our family members enjoyed a really nice weekend at the Ambrose Hotel. The location of the hotel was great and allowed us easy access to all amenities and ocean. There was even a farmer's market on Saturday that we enjoyed. The common areas were awesome and inviting which made staying with extended family more fun. And, the staff was helpful, friendly, and very professional.

Cons:

nothing really. All was GOOD.

2026-05-15 • via Nuitee
G
Gina • couple • us
9
Comfortable
Pros:

Very. Lean and conveniently located

Cons:

One staff member was not cooperative.

2026-05-11 • via Nuitee
J
Jane • couple • us
8
I would recommend the place though warn people about the daily parking fee.
Pros:

That it had a balcony & the wine on the house happy hour plus Tartine bakery right across the street.

Cons:

The bathroom lights were WAY too bright & really bugged me especially using the bathroom in the middle of the night where it would practically blind me in there. You need two separate lights or a dimmer! Parking was way too much money daily - it was ridiculous. We stayed 5 nights. It would be really good to have a break in price after 3 nights.

2026-05-11 • via Nuitee
E
Ehsane Yann • couple • fr
8
Bon séjour!
Pros:

Personnel attentionné, propre, confortable. L’essentiel du job est fait!

Cons:

Distance vs plage mais des vélos sont mis à disposition ainsi que des voitures / navettes. Deco pourrait être un peu plus moderne.

2026-05-11 • via Nuitee
C
Chiara • extended_group • pa
7
Pros:

it looks nice the instalations and beds

Cons:

no room service at night. location was not so good (at least if you are a tourist)

2026-05-07 • via Nuitee
L
Lorena • couple • us
10
Great hotel in the heart of Santa Monica.
Pros:

Very cute hotel, great location

Cons:

TV didn’t work

2026-05-07 • via Nuitee
C
Clif • couple • us
9
Great vibe.
Pros:

Very hip and classy looking. Excellent self serv coffee in the morning. No waiting!

Cons:

If I have to answer this, I'd say there seemed to only be one elevator working so it took longer than it should to get to the lobby.

2026-05-04 • via Nuitee
R
Rais • couple • gb
10
Pros:

The driver service. And room was really nice too

Cons:

Nothing

2026-05-03 • via Nuitee
G
Gordon • solo_traveller • gb
9
Pros:

Location

Cons:

No Tea or Coffee in room, you had to go to the lifts for this, not the best thing first thing in the morning.

2026-05-01 • via Nuitee
S
Susan • family_with_children • us
9
2026-04-29 • via Nuitee
A
Alex • couple • us
10
2026-04-21 • via Nuitee
C
Carla • couple • us
9
Excellent!
Pros:

Excellent location and very clean

2026-04-19 • via Nuitee
S
Smith • extended_group • us
8
Pros:

It met our needs. I liked the e-bikes. I thought they were inclusive, but had to pay.
I liked the Tesla taxi too. That was helpful.

2026-04-18 • via Nuitee
R
Rebecca • couple • us
9
2026-04-17 • via Nuitee
A
Annadew939 • Business • Philadelphia, Pennsylvania
10
Private Car Service
Pros:

Noelle, the driver for The Ambrose’s car service is very personable. I really enjoyed her!

2026-04-15 • via Tripadvisor
I
Ioanna • solo_traveller • us
10
Pros:

Loved the location, the facilities and the great restaurants nearby.

Cons:

Nothing.

2026-04-13 • via Nuitee
8
843sadiaq • Friends getaway
10
Noelle and Her Tesla
Pros:

Noelle was an absolute treasure to ride with. She's super polite and has a great pulse on the vibe of the passengers.

2026-04-11 • via Tripadvisor
F
Frederico • family_with_children • es
9
2026-04-11 • via Nuitee
C
Charlotte • family_with_children • za
9
2026-04-11 • via Nuitee