Aloft by Marriott Manhattan Downtown - Financial District

Hotels
•
Aloft
8 (1843 reviews)
49-53 Ann Street , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of rooms
Cons:
Poor service
High price for value

Categories

Cleanliness
6.81
The hotel was dirty, and cleanliness did not meet basic standards.
Service
8.27
Service was lacking as housekeeping was infrequent and unresponsive.
Location
10
Location was praised, being conveniently placed near transportation and dining.
Room Quality
7.27
Rooms were described as small and uncomfortable.
Amenities
8.29
Limited amenities, such as lack of laundry service and no breakfast provided.
Value for Money
5.76
Guests felt the price was too high for the quality and amenities offered.
Food and Beverage
9.31
General satisfaction with available options, though breakfast was not included.
Overall Experience
8.3
Mixed feelings; praised for location but overall dissatisfaction with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:03

Property Description

Prime Location in the Financial District

Modern Amenities and Facilities
Enjoy a terrace lounge, fitness centre, bar, and 24-hour snack bar all on-site at Aloft Manhattan Downtown. Stay connected with free WiFi and have your needs met with the 24-hour front desk.

Comfortable Rooms with Essential Features
Relax in rooms equipped with a 42-inch flat-screen TV, coffee maker, and a sleek bathroom with a shower and hairdryer.

Book now to experience the perfect blend of convenience and comfort at Aloft Manhattan Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-12-31 until 2026-07-30
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8
Based on 1843 reviews
Cleanliness: 6.81
Service: 8.27
Location: 10
Room Quality: 7.27
Amenities: 8.29
Value for Money: 5.76
Food and Beverage: 9.31
Overall Experience: 8.3
D
D'Nesha • solo_traveller • us
4
2026-09-10 • via Nuitee
M
Marlene • extended_group • ag
6
Pros:

Loved the location. Walking distance of restaurants, shopping and places of interest.

Cons:

Cable tv didn’t work, water leaked out of shower and calls to front desk went unanswered.

2026-09-09 • via Nuitee
C
Charlotte • couple • us
8
Absolutely had everything needed for a quick stay. Location is ideal, blocks away from city hall, the WTC. Lively a
Pros:

Staff is outstanding. Hard everything i needed fr a quick trip

2026-09-09 • via Nuitee
C
Charlotte • couple • us
8
2026-09-09 • via Nuitee
R
Rabihah • extended_group • us
10
2026-09-08 • via Nuitee
L
luigi • solo_traveller • it
10
Pros:

Posizione dotazione pulizia

2026-09-06 • via Nuitee
S
STEFANO • solo_traveller • it
8
2026-09-04 • via Nuitee
C
Cynthia • couple • us
6
Stay there when construction is complete
Pros:

Clean. Nice and helpful staff

Cons:

Construction going on in lobby. Elevators and hallways were dirty throughout hotel.

2026-09-03 • via Nuitee
C
Carlos Vicente • family_with_children • co
10
2026-09-02 • via Nuitee
L
Leticia • family_with_children • us
8
Bien
Cons:

El recibimiento de la persona de recepción y el elevador.

2026-09-01 • via Nuitee
F
Fajardo • couple • co
8
el hotel es bonito y muy bien ubicado, volvere
Pros:

el cafe

Cons:

1. q de acuerdo a la reserva habia desayuno incluido y no fue asi, lo que habia en la despensa habia que comprarlo a exepcion del cafe
2. el segundo dia que estuvimos no nos arregalaron la habitacion a pesar de haberlo solicitado 2 veces.
3. no todo el personal de la recepcion fue amable, sobre todo los que no saben ingles
4. el dia del chek in me hicieron un descuento a la tarjeta, cuando salimos me dijeron q en 6 dias me lo devolvian, eso no estaba contemplado en la compra

2026-08-30 • via Nuitee
A
ARALI SANTANA • solo_traveller • us
1
2026-08-28 • via Nuitee
M
Maritza • couple • us
6
Pros:

It was easy to get to

Cons:

It didn’t look like the picture at all and there was no free breakfast and room was too small

2026-08-27 • via Nuitee
N
Nimish • solo_traveller • ca
4
Disappointed
Pros:

Just the location and nothing else

Cons:

At the time of booking breakfast was included but when I reached they said due to some construction work breakfast is not included. It seems like I overpaid for facilities that i could not even use !

2026-08-26 • via Nuitee
A
Amy Campobasso • couple • us
3
2026-08-24 • via Nuitee
M
Mateusz • solo_traveller • pl
8
2026-08-22 • via Nuitee
T
TheWorkLine • solo_traveller • ro
9
Pros:

The staff was friendly and helpful

Cons:

Size of the room was quite small and carpets a bit worn off. it is in renovation now, though.

2026-08-20 • via Nuitee
A
Adebowale • solo_traveller • us
10
2026-08-19 • via Nuitee
P
Patricia • couple • us
8
2026-08-19 • via Nuitee
W
Witali • couple • de
7
Geht so
Pros:

Gute Lage, saubere Zimmer

Cons:

Unfreundliches Empfangspersonal

2026-08-18 • via Nuitee