Aloft Manhattan Downtown - Financial District

Hotels
Aloft
8 (1663 reviews)
49-53 Ann Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of rooms
Cons:
Poor service
High price for value

Categories

Cleanliness
6.81
The hotel was dirty, and cleanliness did not meet basic standards.
Service
8.27
Service was lacking as housekeeping was infrequent and unresponsive.
Location
10
Location was praised, being conveniently placed near transportation and dining.
Room Quality
7.27
Rooms were described as small and uncomfortable.
Amenities
8.29
Limited amenities, such as lack of laundry service and no breakfast provided.
Value for Money
5.76
Guests felt the price was too high for the quality and amenities offered.
Food and Beverage
9.31
General satisfaction with available options, though breakfast was not included.
Overall Experience
8.3
Mixed feelings; praised for location but overall dissatisfaction with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:03

Property Description

Prime Location in the Financial District

Modern Amenities and Facilities
Enjoy a terrace lounge, fitness centre, bar, and 24-hour snack bar all on-site at Aloft Manhattan Downtown. Stay connected with free WiFi and have your needs met with the 24-hour front desk.

Comfortable Rooms with Essential Features
Relax in rooms equipped with a 42-inch flat-screen TV, coffee maker, and a sleek bathroom with a shower and hairdryer.

Book now to experience the perfect blend of convenience and comfort at Aloft Manhattan Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1663 reviews
Cleanliness: 6.81
Service: 8.27
Location: 10
Room Quality: 7.27
Amenities: 8.29
Value for Money: 5.76
Food and Beverage: 9.31
Overall Experience: 8.3
C
Carla couple us
3
Postage-stamp sized room + staff indifference = never coming back.
Pros:

The room was mostly clean and the shower had good water pressure.

Cons:

Upon arriving at 1:30pm, we were told that our room was ready but could only check-in before 4:00pm if we paid an additional $100 fee. That told us immediately that customer service was a low priority and money was the highest priority. Then, upon arriving in our room at 4:00pm, we found it to be incredibly small and warm. The thermostat was set to 65 degrees but my own travel alarm/thermometer showed the room as being around 76-77 degrees. The bathroom had only a sliding door that made noise if you opened or closed it. But worst of all was that the tiny luggage cabinet could only accommodate one carry-on suitcase. Our standard-sized suitcase was too wide, which meant that it had to be lain on the floor pathway, blocking access to the front door and bathroom. (Nowhere else on the floor was wide enough either, since the bed went right up to within 2 feet of the room walls. While the shower pressure was very good, the pink mildew/mold on the shower wall was concerning. Later in the evening, when we walked into the lobby, the person at the reception desk never looked up from their phone to greet us or say hello. We could have been anyone off the street walking in and they didn’t care… which did not make us feel safe. This is the first time I’ve visited a Marriott hotel and left knowing that nothing could convince me to come back to this hotel again.

2026-03-27 via Nuitee
G
Gabrielle solo_traveller us
8
2026-03-25 via Nuitee
J
jack.hollins solo_traveller gb
7
Pros:

Location within New York is good, very close to a subway station with easy access across the city and beyond.

Cons:

My room had air conditioning but when it was running it was about as loud as having a truck engine running next to my bed.
The location is good, but the hotel is also located down quite a grimy side street which felt a little sketchy at night (but maybe that's just New York)

2026-03-23 via Nuitee
A
Asia solo_traveller us
9
2026-03-23 via Nuitee
A
Aristotelis couple gr
10
2026-03-22 via Nuitee
C
Charlton solo_traveller us
10
Front desk guy was awesome, great customer service skills and very patient with me. I would recommend this place1000x
Pros:

The view I had was amazing

2026-03-21 via Nuitee
J
Javier solo_traveller es
9
2026-03-21 via Nuitee
M
MOHAMMED family_with_children sa
10
Pros:

بسيط . جميل. مريح . ينفع لشخصين. ولا يصلح لعائلة . لصغره

Cons:

تسجيل الدخول 4 ص .

2026-03-20 via Nuitee
C
Cristian family_with_children mx
9
2026-03-20 via Nuitee
F
Fanny couple it
9
Pros:

Posizione ottima centrale ma non nel caos , metro a due passi , camera pulita , personale cordiale

2026-03-19 via Nuitee
L
lucas family_with_children ar
10
muy bien
Pros:

habitacion bien y cama comoda

2026-03-19 via Nuitee
J
Jimenez couple us
10
Amazing
Pros:

The hotel was in such a great area, was able to walk 5 minutes and find so many good food spots! the room was very clean and had an amazing view

Cons:

Didn’t love that there was no parking available nearby unless it was on the street

2026-03-19 via Nuitee
V
Velda family_with_children au
9
Pros:

In house cleaning services daily.
Reasonable WiFi available

Cons:

Close to hospital so a bit noisy.

2026-03-18 via Nuitee
O
Olivia couple fr
5
Très bon emplacement mais hotel décevant pour le prix
Pros:

L’emplacement dans Manhattan (proche du memorial du 11/09, proche du ferry pour la Statue de la Liberté, proche du pont de Brooklyn, la proximité avec le métro, le lit grand et confortable

Cons:

Mal isolé car on peut entendre les bruits de dehors (nous n’étions qu’au 5e étage), et surtout les portes qui claquent à l’intérieur de l’hôtel (des systèmes existent pour ralentir le claquement des portes..), le bruit de la clim/chauffage très bruyant.

2026-03-17 via Nuitee
M
Marie-gervaise couple fr
10
2026-03-17 via Nuitee
I
Ivana family_with_children hr
8
2026-03-16 via Nuitee
J
Jérôme couple ch
7
2026-03-16 via Nuitee
F
Frank couple nz
9
Pros:

Great location, clean room, quiet, free cold water, tea and coffee

2026-03-16 via Nuitee
M
maria couple it
9
2026-03-15 via Nuitee
S
STEFANO couple it
5
Pros:

Posizione

2026-03-15 via Nuitee