Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly service
Accessibility
Cons:
Cleanliness issues
Small room sizes
Outdated amenities

Categories

Cleanliness
7.01
Mixed sentiments from reviews mentioning mediocre cleaning and black mold.
Service
8.48
Numerous reviews praised the friendly and helpful staff.
Location
8.52
Strong positive sentiment regarding the central location and accessibility.
Room Quality
7.47
Mentioned small rooms and issues with in-room facilities.
Amenities
7.5
Generally good facilities, but some concerns about old furniture.
Value for Money
7.96
Good value mentioned in certain reviews, with free bus access seen as a bonus.
Food and Beverage
7.51
Breakfast was acceptable but varied in impressions.
Overall Experience
7.98
Overall positive feedback with various notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:41

Property Description

Convenient Location
Hotel Spatz, located on the edge of Luzern, offers easy access to the city center with a short 5-minute bus ride. The proximity to the main train station and the lake shore makes it an ideal choice for travelers looking to explore the city.

Delicious Dining Options
Indulge in Swiss delicacies prepared with locally sourced ingredients at the hotel's restaurant. Pair your meal with a selection of international wines for a truly delightful dining experience. Don't forget to start your day with a delicious breakfast served fresh every morning.

Comfortable Accommodation
Relax in well-equipped rooms featuring modern amenities such as free Wi-Fi, TV, and a private bathroom. Some rooms even come with a balcony, offering a picturesque view of the surroundings. Enjoy a cozy stay at Hotel Spatz, where comfort meets convenience.

Book your stay at Hotel Spatz now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that the café is open until 11am on weekdays and 12 noon on weekends and breakfast is available every day.

Please note that in-person check-in after 19:00 and after 17:00 on Sunday is not possible at this property. If you wish to check in later, please contact the property directly.

Please note that the parking spaces are not suitable for busses. Guests can use local busses free of charge with their booking confirmation. From Lucerne Train Station, please use lines 1, 11, 14, or 20 until the Eichhof stop. At the hotel, you will receive a ticket for additional travel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.8
Based on 2215 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
R
Rashna • couple • in
8
good stay
Pros:

very hot without the air condition is was bad. Hotel gave us 2 FANS but not enough to cool the room

Cons:

Location was super, public transport free with Lucerne guest card and Lucerne Travel card

2026-08-28 • via Nuitee
M
Marcia • extended_group • pt
10
2026-08-26 • via Nuitee
M
Milena • couple • bg
7
2026-08-26 • via Nuitee
D
Dennis • family_with_children • nl
8
2026-08-25 • via Nuitee
W
Witchdom • solo_traveller • cz
7
Pros:

Moc milá a ochotná obsluha

Cons:

Přistýlka v pokoji pro 4 bylo něco hrozného, rozvrzaná že při každém pohybu byla slyšet

2026-08-25 • via Nuitee
A
Anastasiia • solo_traveller • de
7
Pros:

Расположение конечно же шикарное

Cons:

Поломанная вентиляция в ванной, которая включалась вместе со светом, ужасно гудела и не вентилировала помещение без окна и притока воздуха в 35градусную жару за бортом.

2026-08-25 • via Nuitee
O
Oliver • family_with_children • de
7
2026-08-24 • via Nuitee
W
Willemijn • solo_traveller • nl
6
Voor de prijs kan je niet meer verwachten.
Pros:

Het is een prima basic hotel. Alleen het allernodigste is er. Daarom goed betaalbaar.

Cons:

Raam in de kamer kon niet open blijven staan en geen lampje naast het bed. De badkamer was in dit geval op de gang: de douche in een griezelig hoog en glad bad. Niet voor mensen die minder bewegelijk zijn. Maar verder prima en schoon.

2026-08-24 • via Nuitee
Y
Yencheng • family_with_children • de
9
Convenient and clean
Pros:

The hotel is right next to a bus stop, making it very convenient to get to the city center. The rooms were very clean.

Cons:

There's only a duvet cover on the bed; you have to put the comforter in yourself.

2026-08-24 • via Nuitee
C
catharina • couple • de
8
Pros:

prima Lage, gutes Preis - Leistungsverhältnis

Cons:

es fehlte ein Spiegel im Zimmer

2026-08-23 • via Nuitee
P
Patrice Caillère • solo_traveller • fr
7
Eviter chambre sous les toits par forte chaleur
Pros:

Bon accueil du personnel et bon emplacement face au bus pour le Centre ou les hauteurs

Cons:

Chambre sous les toits en pleine periode de chaleur, le sommeil à été compliqué.

2026-08-23 • via Nuitee
J
Jan • solo_traveller • ch
5
War Ok aber nicht mehr. Wegen der Hitze im Zimmer konnte ich schlecht schlafen. Sauberkeit war grenzwertig
Pros:

Raumgrösse, Bad

Cons:

Trotz kühler Aussentemperatur war es im zimmer sehr feucht und warm! Im bad ist der Boden richtig heiss, vermutlich aufgrund nicht isolierter warmwasserleitungen im Boden

2026-08-21 • via Nuitee
A
Amol • solo_traveller • nl
8
2026-08-20 • via Nuitee
M
marlies • family_with_children • ch
8
Pros:

Bin jede woche in luzern,und das hotel spatz ist sehr gut,zentral und perfekt für das wo ich's brauche

Cons:

War alles gut,und kann nicht's negativ sagen.
War nur zum schlafen dort

2026-08-20 • via Nuitee
A
Anyela • solo_traveller • co
10
Pros:

La Amabilidad del personal en recepción, siempre estuvieron pendientes de nosotros. Super cerca de la parada del bus.

2026-08-19 • via Nuitee
L
Lee • family_with_children • gb
6
2026-08-18 • via Nuitee
C
Cilmo • couple • br
10
2026-08-18 • via Nuitee
S
Sandra • solo_traveller • ar
10
Pros:

La conección con Colectivo de línea al centro y a la estación de trenes

2026-08-18 • via Nuitee
A
Armo750 • couple • gb
8
Very clean, quiet and nice place.
Pros:

Staff were very help full

2026-08-18 • via Nuitee
C
Chantha • family_with_children • us
10
2026-08-17 • via Nuitee