Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly service
Accessibility
Cons:
Cleanliness issues
Small room sizes
Outdated amenities

Categories

Cleanliness
7.01
Mixed sentiments from reviews mentioning mediocre cleaning and black mold.
Service
8.48
Numerous reviews praised the friendly and helpful staff.
Location
8.52
Strong positive sentiment regarding the central location and accessibility.
Room Quality
7.47
Mentioned small rooms and issues with in-room facilities.
Amenities
7.5
Generally good facilities, but some concerns about old furniture.
Value for Money
7.96
Good value mentioned in certain reviews, with free bus access seen as a bonus.
Food and Beverage
7.51
Breakfast was acceptable but varied in impressions.
Overall Experience
7.98
Overall positive feedback with various notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:41

Property Description

Convenient Location
Hotel Spatz, located on the edge of Luzern, offers easy access to the city center with a short 5-minute bus ride. The proximity to the main train station and the lake shore makes it an ideal choice for travelers looking to explore the city.

Delicious Dining Options
Indulge in Swiss delicacies prepared with locally sourced ingredients at the hotel's restaurant. Pair your meal with a selection of international wines for a truly delightful dining experience. Don't forget to start your day with a delicious breakfast served fresh every morning.

Comfortable Accommodation
Relax in well-equipped rooms featuring modern amenities such as free Wi-Fi, TV, and a private bathroom. Some rooms even come with a balcony, offering a picturesque view of the surroundings. Enjoy a cozy stay at Hotel Spatz, where comfort meets convenience.

Book your stay at Hotel Spatz now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that the café is open until 11am on weekdays and 12 noon on weekends and breakfast is available every day.

Please note that in-person check-in after 19:00 and after 17:00 on Sunday is not possible at this property. If you wish to check in later, please contact the property directly.

Please note that the parking spaces are not suitable for busses. Guests can use local busses free of charge with their booking confirmation. From Lucerne Train Station, please use lines 1, 11, 14, or 20 until the Eichhof stop. At the hotel, you will receive a ticket for additional travel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.8
Based on 2215 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
L
Luis Fernando • solo_traveller • ve
5
Pros:

La cercania al centro

Cons:

No tiene ascensor , no hay aire acondicionado, a las 6 pm se van de la recepción y queda solo el hotel sin nadie de personal del hotel

2026-09-19 • via Nuitee
A
Angela • solo_traveller • au
9
Great stay with great location
Pros:

Clean
Great public transport right outside
Friendly staff

Cons:

A small fridge would have been helpful

2026-09-17 • via Nuitee
B
Baharmanesh • solo_traveller • de
8
Pros:

The rooms were very clean, the staff were friendly and helpful, and the hotel is conveniently located close to the city of Lucerne.

Cons:

The only downside was that the street noise was a little disturbing while sleeping.

2026-09-17 • via Nuitee
S
Shannon • solo_traveller • us
8
Pros:

Great location near bus stop. Comfy beds and very clean. We had a top floor room for 3 it was plety of space. Breakfast was nice, a little pricey but a good variety and convenient.

Cons:

A little noisy on the main road.

2026-09-17 • via Nuitee
J
Jeffrey • couple • us
5
2026-09-17 • via Nuitee
K
Kade • family_with_children • au
8
2026-09-16 • via Nuitee
J
Junping • extended_group • cn
4
Cons:

The room is on the ground floor, too small for our luggage. It is close to the road and very noisy.

2026-09-16 • via Nuitee
A
Andrea • family_with_children • it
9
Una notte a Lucerna
Pros:

Siamo stati in questo albergo, una notte ad agosto, la struttura è ad una ventina di minuti a piedi dal centro, c'è la possibilità di parcheggiare ad un prezzo accessibile. La stanza per 4 persone era un pò piccola, ma per una notte si può fare. Cortese il personale, non c'è l'ascensore.

2026-09-15 • via Nuitee
S
Santiago • couple • es
8
Pros:

Habitacion grande y comoda. Tiene parking propio de pago. Se puede ir en el bus de la ciudad gratis con la reserva del hotel.

Cons:

Un poco de ruido de ruido en los pasillos, no esta muy bien insonorizada la habitacion.
Esta ubicado a 15/20min caminando del centro.

2026-09-14 • via Nuitee
R
Rahul • family_with_children • ie
9
2026-09-14 • via Nuitee
T
Tomasz • solo_traveller • pl
6
2026-09-13 • via Nuitee
L
Lisa • extended_group • ca
9
Pros:

Good location with bus stop right across the street.

Cons:

Unbelievably hot in the room even with two huge fans.

2026-09-13 • via Nuitee
J
Jorge R • solo_traveller • mx
9
Placentera experiencia
Pros:

Las dos chicas de recepción fueron muy amable y atentas.
Está muy bien ubicado, saliendo enfrente está una parada de bus que en 7 min te lleva al centro donde está el puente emblemático con flores y las principales puntos a visitar.

La habitación es amplia, tiene una terraza muy agradable con lindas vistas.
Las camas muy cómodas, el café y el té muy ricos.

Nuestra estancia en el hotel fue placentera.
Gracias!

Cons:

El deaayuno es bueno, cumple, podría ser más variado y la experiencia sería maravillosa.

2026-09-13 • via Nuitee
M
Michel • family_with_children • ch
2
2026-09-13 • via Nuitee
P
Patricia • solo_traveller • de
5
Pros:

Me enviaron la tarjeta de Luzern express y con ella pudimos utilizar los servicios de autobús de la ciudad.
Tienes un lugar donde dejar las maletas.
Para el horario que mo esta la recepción te envían un código para ingresar.
Existen 3 autobuses desde la estación de trenes que te dejan frente al hotel.

Cons:

Que tu tienes que hacer las camas. Ellos te Dan las sábanas y tu tienes que ponerla en el duvet.
El desayuno tenía fruta vieja.
No tienen elevador.

2026-09-13 • via Nuitee
G
Guido • solo_traveller • it
5
Purtroppo per quello che costa ci aspettavamo di meglio
Pros:

Parcheggio adiacente alla struttura

Cons:

Struttura priva di ascensore e di area condizionata in camera

2026-09-13 • via Nuitee
E
Elisa • solo_traveller • it
7
Semplicemente bella
Pros:

Semplice e pulita

Cons:

Posizione strategica per il mio impegno

2026-09-12 • via Nuitee
B
Byun • couple • au
10
2026-09-12 • via Nuitee
G
Gayoung • extended_group • kr
8
2026-09-11 • via Nuitee
S
Sultan • extended_group • sa
5
2026-09-11 • via Nuitee