Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Kid meals
Public transport tickets
See all facilities

Review Highlights

Pros:
Location
Friendly service
Accessibility
Cons:
Cleanliness issues
Small room sizes
Outdated amenities

Categories

Cleanliness
7.01
Mixed sentiments from reviews mentioning mediocre cleaning and black mold.
Service
8.48
Numerous reviews praised the friendly and helpful staff.
Location
8.52
Strong positive sentiment regarding the central location and accessibility.
Room Quality
7.47
Mentioned small rooms and issues with in-room facilities.
Amenities
7.5
Generally good facilities, but some concerns about old furniture.
Value for Money
7.96
Good value mentioned in certain reviews, with free bus access seen as a bonus.
Food and Beverage
7.51
Breakfast was acceptable but varied in impressions.
Overall Experience
7.98
Overall positive feedback with various notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:41

Property Description

Convenient Location
Hotel Spatz, located on the edge of Luzern, offers easy access to the city center with a short 5-minute bus ride. The proximity to the main train station and the lake shore makes it an ideal choice for travelers looking to explore the city.

Delicious Dining Options
Indulge in Swiss delicacies prepared with locally sourced ingredients at the hotel's restaurant. Pair your meal with a selection of international wines for a truly delightful dining experience. Don't forget to start your day with a delicious breakfast served fresh every morning.

Comfortable Accommodation
Relax in well-equipped rooms featuring modern amenities such as free Wi-Fi, TV, and a private bathroom. Some rooms even come with a balcony, offering a picturesque view of the surroundings. Enjoy a cozy stay at Hotel Spatz, where comfort meets convenience.

Book your stay at Hotel Spatz now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that the café is open until 11am on weekdays and 12 noon on weekends and breakfast is available every day.

Please note that in-person check-in after 19:00 and after 17:00 on Sunday is not possible at this property. If you wish to check in later, please contact the property directly.

Please note that the parking spaces are not suitable for busses. Guests can use local busses free of charge with their booking confirmation. From Lucerne Train Station, please use lines 1, 11, 14, or 20 until the Eichhof stop. At the hotel, you will receive a ticket for additional travel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1988 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
J
Jessica • family_with_children • ve
9
Pros:

La ubicación está muy bien, el bus desde y hacia la estación central de trenes te deja en la puerta del hotel, toma menos de 15 minutos el traslado. La habitación era comoda

Cons:

Falta un aire acondicionado

2026-02-12 • via Nuitee
A
Anna • extended_group • be
10
2026-02-11 • via Nuitee
B
BARDI • family_with_children • it
9
2026-02-10 • via Nuitee
S
Simon • family_with_children • ch
8
2026-02-09 • via Nuitee
W
Walter • couple • ch
8
2026-02-08 • via Nuitee
H
Heiko • couple • de
9
immer wieder gerne, empfehlenswert
Pros:

sauberer Wohnbereich, ausreichendes leckeres Frühstück, gute Verkehrsanbindung, freundliches Personal

2026-01-29 • via Nuitee
C
Christel • family_with_children • de
8
2026-01-25 • via Nuitee
M
Mario • family_with_children • ch
10
2026-01-25 • via Nuitee
J
Josette • couple • ch
8
2026-01-22 • via Nuitee
B
Ben • family_with_children • gb
3
Pros:

Room fit everything we needed

Cons:

The room smelt damp, particularly in the bathroom with quite an overwhelming smell. We also had in the booking.com and website a kettle and tea and coffee making facilities were available. They were not and we had to ask for them to be told they don't provide it any more
There was also red staining on the floor ?blood

2026-01-21 • via Nuitee
K
Katrina • family_with_children • gb
10
2026-01-21 • via Nuitee
M
Mohr • family_with_children • de
10
2026-01-21 • via Nuitee
H
Helene • couple • de
9
2026-01-20 • via Nuitee
L
Ludmila • family_with_children • de
8
War insgesamt alles sehr gut. Freundlichen personal. Alles erklärt. Gute Frühstück.
Pros:

Personal. Lage.

2026-01-20 • via Nuitee
B
Barbara • extended_group • ch
9
Pros:

Super Lage für Messepersonal
Parkmöglichkeit

2026-01-20 • via Nuitee
W
Walpole • family_with_children • us
10
We loved staying here. The location is excellent for catching the free bus The building is so adorable
Pros:

The location, the quaint and modern feel and the staff.

Cons:

The street noise.

2026-01-20 • via Nuitee
H
Helene • solo_traveller • de
9
2026-01-20 • via Nuitee
M
Matthias • couple • de
6
Ok
Pros:

Zimmer war sauber und zweckmäßig

Cons:

Kaffee wurde nicht ausgefüllt.

2026-01-19 • via Nuitee
J
Jasmine • extended_group • ch
6
2026-01-19 • via Nuitee
M
Michel • family_with_children • ch
3
Le séjour était superbe mais pas l’hôtel
Pros:

La proximité du bus

Cons:

L’absence de restaurant contrairement à la promesse faite sur le web,ainsi que la fermeture du bar à 20h

2026-01-19 • via Nuitee