Comfort Suites Plymouth near US-30

Hotels
•
Comfort Suites
5.4 (215 reviews)
2513 North Michigan Street , Plymouth , US
+1 574-540-2764

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Helpful and friendly staff mentioned multiple times
Some guests reported clean rooms and comfortable beds
Good coffee and attendants willing to make omelets
Location and presence of pool/hot tub
Cons:
Severe cleanliness problems: bed bugs, stains, hair, mold in ice
Room maintenance failures: wet floors, missing trim/doors, broken furniture and appliances
Broken or unavailable amenities: ice machines unplugged/broken, limited breakfast items
Safety issues reported (open mechanical door, windows without screens)
Property perceived as worn and not worth the rate

Categories

Cleanliness
2
Multiple reports of dirty showers, hair on beds, stained bedspreads, cobwebs, bed bugs and moldy ice indicate very poor cleanliness across rooms.
Service
8.5
Several guests praised staff as very nice, helpful and accommodating (check-in staff, overnight attendant who helped at 1am and 11am), supporting a relatively strong service score despite property issues.
Location
7.5
Location was noted positively by a few guests (convenient for Plymouth, value for location) with no major complaints about location itself.
Room Quality
2.5
Numerous room issues: soaked floors from AC, missing trim/doors, broken furniture, malfunctioning TVs/microwaves and other safety concerns point to very poor room quality.
Amenities
4.5
Amenities were inconsistent: pool/hot tub present but multiple reports of no/broken ice machines, limited or poor breakfast items, and some facilities unplugged or nonfunctional.
Value for Money
5.7
Multiple guests felt the property was worn and overpriced for the condition (not what you'd expect for the rate), though some noted the low price and location as positives.
Food and Beverage
6.5
Mixed feedback: coffee described as good and attendants made omelets, but breakfast items ran out early, offerings limited and breakfast area acoustics were poor.
Overall Experience
6
Overall sentiment is negative with many guests saying they would not return due to cleanliness and room issues, but helpful staff, occasional clean rooms and basic amenities prevented the lowest possible score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Indulge in Relaxation and Convenience

Luxurious Amenities: With an indoor pool, fitness centre, and hot tub, Comfort Suites Plymouth offers the perfect retreat for relaxation.

Modern Comforts: Each room is equipped with a sofa bed, flat-screen TV, microwave, refrigerator, and in-room USB outlets for ultimate convenience.

Complimentary Perks: Start your day right with a free breakfast spread including fresh juices, eggs, waffles, and more.

Unwind in style and comfort at Comfort Suites Plymouth. Book your stay now to experience the perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Guest Reviews

5.4
Based on 215 reviews
Cleanliness: 2
Service: 8.5
Location: 7.5
Room Quality: 2.5
Amenities: 4.5
Value for Money: 5.7
Food and Beverage: 6.5
Overall Experience: 6
C
Christopher • solo_traveller • us
4
Under average.
Cons:

Front desk person could not speak english very well, no toilet paper in bathroom

2026-11-02 • via Nuitee
I
Ingemar • solo_traveller • de
5
2026-10-22 • via Nuitee
J
Jack • couple • us
9
2026-10-10 • via Nuitee
H
Hum • couple • us
1
Nasty waste of money
Pros:

Bed bugs in bed and couch

Cons:

Bad bugs

2026-10-08 • via Nuitee
M
Marissa • couple • us
5
Would not stay here again
Cons:

The shower was dirty and gross. It was still wet everywhere like someone had just showered even tho it was 8 at night. The shower curtain was gross and looked like it never got clean. There was hair all over the bed. Spend the extra few bucks and go stay at holiday inn. I will not be staying here again. Also breakfast was gone by 8 am. The staff attendant was nice and made us more omelets but biscuits were gone all bread and bagels were gone.

2026-10-08 • via Nuitee
Y
Yessimen • extended_group • us
1
2026-09-16 • via Nuitee
L
Leroy • solo_traveller • us
2
Disappointed
Cons:

Very dirty, towels look to be 10 years old. Missing trim work in the room. Not what you would expect for $150. Very dissatisfied

2026-09-16 • via Nuitee
H
Heather • couple • us
8
Friendly, clean, felt safe, no problems.
Pros:

The breakfast area was clean. Room was clean, no weird smells that's pretty important to me. Slept really good in the bed. Bedding was all white and clean. Coffee was good and plentiful.

Cons:

There appeared to be a group on industry contractors next to us. They were kind of loud, usually quieted right down about 9:30 pm though. Some kind of fresh fruit or sugar free hot cereals would have been nice in breakfast area.

2026-09-03 • via Nuitee
J
JoAnn • couple • us
8
2026-09-03 • via Nuitee
D
Deivis • solo_traveller • us
10
Pros:

Las habitaciones limpias

2026-09-01 • via Nuitee
L
Lisa • couple • us
5
It was the last room available in Plymouth Indiana, place needs work!
Pros:

The staff that checked us in was amazing!

Cons:

The carpet was wet by the air conditioning unit in the room, there was no ice available all
Ice machines were unplugged or broken.

2026-08-30 • via Nuitee
J
Jenny-Maria • family_with_children • us
1
Walked in, turned around and walked right back out
Pros:

Nothing

Cons:

A place where transients stay

2026-08-24 • via Nuitee
R
Rotolo • couple • us
10
Great
Pros:

The staff was very nice and helpful. The place was clean.

2026-08-10 • via Nuitee
A
Alison • couple • us
5
2026-08-04 • via Nuitee
D
Daniel • solo_traveller • us
3
Seems like all budget hotels are owned by the same family. They are not up to American standards
Pros:

Looks okay from the outside

Cons:

Didn’t like blood stains on the bathroom floor

2026-08-02 • via Nuitee
A
Alan • solo_traveller • us
9
Pros:

Location and price

2026-07-23 • via Nuitee
J
Jose J • family_with_children • us
7
ok stay
Pros:

ok

Cons:

ok

2026-07-21 • via Nuitee
C
Carrie • couple • us
4
Good service but amenities not worth the rate.
Pros:

The young lady that was there at 1am and 11 am was very helpful and accommodating.

Cons:

The property was unclean, worn and overpriced for what it had to offer compared to others nearby.

2026-07-20 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pleasantly surprised at his nice the room was.
Pros:

Very nice room, comfortable bed, good breakfast.

Cons:

The floor and walls of the breakfast room are all hard surfaces so the voices of others eating breakfast were very loud and distracting. Some acoustical tiles on the ceiling would improve it dramatically.

2026-07-17 • via Nuitee
N
Nicoletti • solo_traveller • us
10
Pros:

Very comfortable bed.

Cons:

No ice machine on 2nd and 3rd floor.

2026-07-13 • via Nuitee