Hotel Imperial Bukit Bintang

I liked the location of the hotel. things I didn't like:
there was no soap bars provided but only shampoo.
there is no extractor fan in the shower to rid of the steam.
no sofa in the room.

Very nice 👍 sure i will back again

Good price and very convenient location to access MRT, Alor St (which is a tourist food hotspot/attraction evenings and early night) variety of other food outlets including “Arab quarter” and “ok” distance to shopping complex Pavillion but you need to cross major roadway.
Also liked location to bars and restaurants located on Changkat but this involves a rather street hill climb coming back.
Good room and all was functional. Good staff support and were friendly and efficient.
At time of my visit some major road/footpath work underway right out the front which was bit messy and access affected but works were well advanced and could be completed by end 2024. Not sure of benefit this will provide, would have been nicer to see a circular drive access by car to hotel lobby?
Would return if price continues to show benefit as many cheap options nearby.

Stayed here for 5 days as it was newly renovated. The room was better than our last encounter in 2003. However, some improvements won't hurt such as
1) a bigger mirror, we had to use the toilet mirror to put on make up and view our outfit.
2) small space at the toilet bowl area, people with bigger structure might not be able to use it. Let alone clean themselves up. U can't clean yourself without hitting your elbow at the pipe.
3) modern lobby area as it looks ancient and smells
4) lift needs uplift
5) 8am morning yells from housekeeping is annoying speaking loudly thru the walkie talkie.
6) iron & board in every room would be excellent
7) open up a drive thru so we can load and unload our luggage safely

They just renovated their rooms. I dont know about other rooms but 6th floor hallway is bright n th room is big n nice. It's very clean n they clean it up everday w fresh towels daily. I stayed there for 3 nights. Across alor market n closed to several malls including MRT if u dont want to walk around. I went to lalaport n mytown using mrt. Cheaper thn grab. Best nights so far at KL

Customer service, wakeup call, airport arrangement. everything in walking distains

Excellent location near to MRT, noisy loud music till 1am from KTV joints and street band performers from my room at level 6.Hotel undergoing renovations.

Staffs are super rude and bad attitude hotel are under renovations very noisy couldn’t sleep at all

it's located on the centre which very convenient and the staff also very helpful and friendly

Good location
Friendly n fabulous staff

Drinking water was not exchange. there is only half of water left. No coffee or tea provided.

We stay for 1 night. Noisy along busy road. Will not stay again in future.

Really glad we decided to try this hotel for our trip this time.

Location: really close to Alor street and also many shopping centre like Pavillion, Sungei Wang and Fahrenheit.

Staffs: very helpful and friendly, our waterheater was broken and they changed it in no time.

Room: spacious, clean and comfy even for the three of us😁 love that they had hairdryer in the room, bathroom was clean-hot water all the time, towel (no bad odor) and the amenities.

Price: affordable, we got best deal from one of hotel-booking apps

Food: didnt try it, since it was near Alor street😁

They also had a free tour for the guest-my fave was the chocolate kingdom😆

Satisfaction: ❤️, definitely will be back again

The place is very near at the famous Jalan Alor and a few steps away at MRT Bukit Bintang station. You can easily reach Pavillon Mall. It will book again once I go back to Kuala Lumpur.Customer service is excellent as well.

Hood take high floor

Great place

Reception was so rude When I ask him I want see the room he threw my passport on the desk and he charge me extra money. Inside the room was dirty all the carpet is dirty and smile really bad

It's all about location. Transit system within 20m of front door as is Jalan Alor. Free GoKL bus around the corner, in heart of Bukit Bingtang but away from the noisy nightclub/bars.
Hotel is old but the room is large, solid walls but ventilation in bathroom is just a grill and cigarette smoke does come in from other rooms, only slightly but it can be detected.
Has a kettle, 2 mugs and spoons but nothing else, where is the tea and coffee? I would stay here again.

We arrived in Malaysia at dawn, the check-in rule is 15:00. We arrived at the reception at 05.00 and asked to be able to check in at that time. The receptionist said we were charged 1 night when checking in at that time. Because we brought parents and our children agreed with an additional 1 night. But the receptionist changed his mind and said we could check in without an additional 1 night provided we wanted to wait until 6:15. We are very happy. The hotel is clean and the service is very good. Very close to Alor Street, MRT station, and shopping places like Sungai Wang, etc.

The best location (Bukit Bintang) in my opinion for staying in this hotel,near to everywhere, the room price worth money, the only weakness is the hotel is quite old, need to be renovated, others things are perfect already.