Share this hotel
Facilities
Property facilities
-
Non-smoking rooms
-
Air conditioning
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Non-smoking throughout
-
Private check-in/check-out
-
Shared lounge/TV area
-
Shared kitchen
-
Adult only
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Express check-in
-
Free wired internet
-
Self parking (surcharge)
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Covered parking
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Historic Charm in Old Quebec
Le Clos Saint-Louis, nestled in Old Quebec, offers a charming stay steps away from Galerie D’Art du Chateau Frontenac. Each air-conditioned guest room features a private bathroom, cable TV, and complimentary toiletries. Please note, this historic gem is staircase-access only.
Convenient Location
Explore Quebec with ease - Quebec Museum of Civilization is a short walk away, and VIA Rail train station is a quick drive from the hotel.
Digital Check-In and Support
Experience seamless check-in with our digital process. While our hotel operates without on-site staff, our team is always available to assist you promptly. Contact us anytime for a worry-free stay!
Book now for an unforgettable experience at Le Clos Saint-Louis.
Registration number: 049475
Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.
Check-in is entirely digital. With the exception of room attendants, there is no staff on site. A few days before your arrival, the property will contact you to provide you with access codes and all necessary details for your stay. Staff are available at all times to assist you during your stay. You can contact us by phone or text message for any inquiries.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
-
Parking
Private parking is possible on site (reservation is needed) and costs CAD 25 per day.
Location
Guest Reviews
From the moment we entered the property, we loved the overall vibe. The traditional design of the place really stood out and gave it a unique charm.
The staff were very helpful, especially with our luggage. They assisted us in bringing everything up to the 4th floor, which we truly appreciated. Moreover, they respond almost immediately when we message them about our concerns and questions.
Our room was spacious and very comfortable. The design felt chic and vintage, adding to the overall character of the stay.
The location is amazing! It’s within walking distance of nearby restaurants and most attractions. In fact, I’d say it has one of the best hotel locations in the area. That was one of the main reasons we chose to book this place, especially considering the reasonable cost.
There was a lack of coffee refills during our stay. One morning, I went to the 3rd floor to get a refill, but it was empty. The staff responded right away when we informed them, which we appreciated. However, it took quite a while for the refills to arrive, and we ended up starting our day later than planned.
Another inconvenience was the absence of a kettle in the room. The only option available was the coffee machine, which isn’t ideal if you want to prepare tea, ramen, or oatmeal. We had to use hot water from the coffee machine instead, which wasn’t very convenient.
Regarding the amenities, the shampoo (which includes conditioner) didn’t work well for me. It left my hair feeling dry and tangled.
Lastly, since there is no elevator, we needed assistance bringing our luggage downstairs. Unfortunately, the staff member who helped us seemed unwilling and did not greet us. Her body language made us feel like we were inconveniencing her. I even helped carry some of the luggage because I felt uncomfortable asking for more help, despite recently recovering from a muscle sprain. Afterward, she walked away without acknowledgment when I tried to thank her.
It’s unfortunate because other staff members we encountered especially those who helped us on our first day were very kind and accommodating. I hope the hotel can provide more consistent service across all staff members.
La grandeur de la chambre. L'élégance du mobilier. la clarté.
Le personnel était absent à mon arrivée. Le plancher était froid. Il y avait du bruit dehors à l'arrière. L'écran de télé un peu petit mais acceptable.
bel emplacement chambre grande et bien meublée, beau salon et cheminée tres cosy on se sent comme a la maison chambre donnant a l arriere tres calme
Décor et vaste
Stationnement manquant
C’était vraiment beau et confortable.
Le service sans réception était nouveau pour moi. Je devrai m’y habituer j’imagine. Je ne savais pas trop qui contacter lorsque nous avions besoin de quelque chose.
Location was excellent. Right in the middle of Old Quebec and could walk anywhere. Location is just perfect!!
I was freezing all night. No extra blankets provided in the room.
Hydromassage bath was broken... Stunning decor, darkening shades and curtains were a game changer! Very comfortable bed and pillows.
Toilet paper is thinner than a silk sheet used for wrapping gifts. We had to go out to buy a bottle opener for our hydromel even though wine glasses are provided…
There was a miscommunication and the staff wasn’t aware we were checking in early. Someone walked in on us in our underwear! And she just stayed there and kept justifying herself instead of leaving. I know my man’s hot but get the f out esti.
Excellent place, super helpful and communicative staff
Nothing
We had a wonderful stay at the hotel. It was conveniently located, the room was beautiful, and we really enjoyed the virtual concierge. Hotel management was extremely responsive to any request we had. We will come again.
El estilo del hotel es hermoso!
Que el estacionamiento fuera pagado
J’aime le decor et l’emplacement
mais maintenant il n’y a plus de reception ( personnels) ça fait un vide et devient moins chaleureux
Wonderful Homey place to stay, easy to check in and out on phone, easy to reach out and contact to have questions answered. Room is clean with wonderful bath, building is a short walk to many shops and restaurants, would definitely stay again!
The rooms are lovely, spacious with comfy beds and modern bathrooms. The location is fantastic right in the old city near ecerything.
The stairs but we knew that before booking and it proved good exercise after eating all the fabulous food
Le style victorien charmant
Le système conciergerie à distance ! On n’est pas dans un RBNB mais heureusement la femme de ménage et l’équipier ont tout fait pour nous aider !!
Emplacement idéal
J'ai eu un peu chaud je ne pouvais pas contrôler la chaleur
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
