ibis Budget - Melbourne CBD

Hotels
•
ibis Budget
6.9 (4992 reviews)
97-103 Elizabeth Street , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Cleanliness issues
Uncomfortable beds
Limited amenities

Categories

Cleanliness
5.79
Some negative sentiment regarding cleanliness, particularly with dirty bathrooms and stolen items.
Service
8.76
Staff were very friendly, knowledgeable and dealt with issues quickly.
Location
8.8
Multiple reviews highlight the excellent location.
Room Quality
5.75
Various comments point to uncomfortable beds and small, cramped rooms.
Amenities
5.28
Mention of limited amenities, including no restaurant facilities.
Value for Money
6.74
Mixed feelings with users stating it was affordable, but not worth the price due to issues.
Food and Beverage
7.29
Included breakfast was noted as acceptable for the price.
Overall Experience
6.76
Mixed reviews overall with some positive aspects but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:19

Property Description

Central Location in Melbourne CBD
Located just 200 metres from Bourke Street Mall, ibis Budget - Melbourne CBD is the perfect base for exploring the vibrant city of Melbourne. With Flinders Street Station a short walk away, convenience is at your doorstep.

Surrounded by Dining and Shopping Options
Situated on Elizabeth Street, the hotel is surrounded by a plethora of bars, cafes, and restaurants, offering guests a taste of Melbourne's renowned culinary scene. Additionally, with shops in close proximity, guests can indulge in retail therapy.

Convenient Access to Major Attractions
With a tram stop outside the hotel, guests have easy access to iconic Melbourne attractions such as the National Gallery of Victoria and St. Kilda Beach. Explore the city with ease from ibis Budget - Melbourne CBD.

Experience the best of Melbourne at ibis Budget - Melbourne CBD. Book your stay now for a memorable city getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that you must show a valid photo ID and credit card upon check-in. These must be in the same name as the name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 11 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 4992 reviews
Cleanliness: 5.79
Service: 8.76
Location: 8.8
Room Quality: 5.75
Amenities: 5.28
Value for Money: 6.74
Food and Beverage: 7.29
Overall Experience: 6.76
S
Stefan • solo_traveller • fr
3
I not recommend this hotel and next time it is better to pay 30$ plus for having a proper room.
Cons:

The room was not really proper. Mostly sanitary area, but I think this was because of very old and no more up to date equipment.

2026-04-05 • via Nuitee
H
Hock Seng • family_with_children • my
7
2026-04-04 • via Nuitee
C
Cam • solo_traveller • au
5
Convenient and peaceful stay
Pros:

Location
Friendly staff

Cons:

Room was a little small

2026-04-04 • via Nuitee
E
Elizabeth • extended_group • nz
7
The accomodation was suitable for our needs.
Pros:

Location. comfortable bed

Cons:

Better lighting in the room and extra electric lighting by my bed. Also facility to plug in mobile charger.

2026-04-03 • via Nuitee
A
Antoniou • couple • au
9
Still here very good!!!
2026-04-02 • via Nuitee
J
Jordana • couple • au
3
2026-04-01 • via Nuitee
M
Manpreet • couple • au
7
2026-04-01 • via Nuitee
A
Ashley • solo_traveller • au
2
2026-03-31 • via Nuitee
R
renee • family_with_children • au
6
2026-03-31 • via Nuitee
G
Gordon • couple • au
3
Awful due to the above comments
Cons:

The room was absolutely appalling and did not meet the health and safety standards. Firstly the switch for the bed side light had been pushed inside the bed head and anyone with a small finger may have been subject to a electrical shock.
Secondly there was a door panel from the sliding door on the shower missing and during shower time water was going on the floor outside, which is not acceptable. When I made the complaint, I was told there was a shower curtain that could have been drawn to avoid this, how the hell this was supposed to stop the water coming out the missing panel I don't know.
On the final morning there was only one towel for two to shower people which I don't think is very hygienic, thus we left without showering and showered when we got home.
I have taken photographs of everything as there could quite easy have been a serious incident and I will forward to a higher authority as nobody appeared too worried about it at reception when checking out.
I know that this is a budget hotel, however, this is totally unacceptable as a breach of health and safety regulations were clearly evident. As far as I am concerned, it appears your policy is revenue before safety regulations and the room should not have been let out in this state.
My wife and I were celebrating our 58th wedding anniversary and this took the shine of the occasion.

Regards
Gordon Green

2026-03-31 • via Nuitee
L
Lisa • family_with_children • au
8
Pros:

Great location.. close to a lot of places including public transport and eateries ..
Helpful friendly staff ..
Clean and quiet with a great view of beautiful Melbourne architecture.
Easy to access from the front door.. to the room.
Felt safe and secure.

2026-03-31 • via Nuitee
B
Bawden • couple • au
2
2026-03-31 • via Nuitee
D
Dom • solo_traveller • au
6
2026-03-31 • via Nuitee
H
Huraera • solo_traveller • bd
7
2026-03-31 • via Nuitee
N
Nitin • couple • au
8
2026-03-30 • via Nuitee
Y
Yvette • family_with_children • au
8
2026-03-30 • via Nuitee
C
Christian • solo_traveller • au
9
Pros:

In the city. Enjoyed

2026-03-30 • via Nuitee
K
Kalkoa • extended_group • vu
4
Not as I expected
Pros:

Ive requested to change room and the staff keeps telling me all rooms are booked. Theres a weird smell in room 410 since I checked in. That room need to be cleaned properly including the carpet.

Cons:

The room I stayed in has a weird smell - Room 410

2026-03-30 • via Nuitee
E
Eleni • couple • au
4
Cons:

Many things in the room were broken. Including the light switch above the bed which had been pushed into the wall socket and the flush on the toilet.

2026-03-30 • via Nuitee
M
McLeod • extended_group • au
7
2026-03-30 • via Nuitee