Hotel Ambassador Playa I

Hotels
Hoteles Benidorm
9 (86 reviews)
Calle Gerona 39, Benidorm, Alicante, 03503 , Benidorm , ES

Facilities

Full-service spa
Arcade/game room
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Arcade/game room
Full-service spa
Pool umbrellas
See all facilities

Review Highlights

Pros:
Clean and tidy
Great food options
Friendly staff
Good location
Cons:
Noisy at night
Loud guests during stay
Limited pool entertainment

Categories

Cleanliness
9.21
Fantastic hotel, clean throughout.
Service
9.18
Staff were friendly and provided good service.
Location
9.22
Hotel is within walking distance of bars and restaurants.
Room Quality
8.67
Nice hotel with pool facing room.
Amenities
8.7
Facilities were satisfactory but expected more entertainment.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
9.21
Good food with a great choice for buffet style.
Overall Experience
9.18
Overall a great stay with excellent amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:25

Property Description

Luxurious Spa Services

Immerse yourself in relaxation at our full-service spa, offering a variety of massages, body treatments, and facials. Pamper yourself and rejuvenate your senses during your stay.

Entertainment and Dining Options

Indulge in a delectable meal at our onsite restaurant or unwind with a drink at the poolside bar or one of our two bars/lounges. For added fun, visit our arcade/game room for entertainment suitable for all ages.

Convenient Amenities

Enjoy complimentary wireless internet, a computer station, 24-hour front desk assistance, and an elevator for easy access within the hotel. Additionally, self-parking is available onsite for your convenience.

Unwind in style and luxury at Hotel Ambassador Playa I, centrally located in the entertainment district, just moments away from beautiful beaches and top attractions. Book your stay now and elevate your holiday experience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

9
Based on 86 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
A
Annabelle
10
100% returning !!
Pros:

Close to everything, also very quiet when the doors are closed. Perfect location . Only downside. Tables in dining area are far too close together and evening meal would be better if it started at 6pm

2025-10-03 via Nuitee
C
Caron
10
Pros:

Fantastic hotel, clean throughout and the foodfood was

2025-09-17 via Nuitee
G
gillian family
6
Pros:

Good hotel with plenty of facilities and within walking distance of lots of bars and restaurants. Pool facing room which was also great for people watching out onto the strip but the noise at night was horrendous. Staying in August I would have expected a bit of entertainment around the pool during the day but there was nothing. Also 3 days into our stay it became apparent that there were a large number of guests from the travelling community staying at the hotel for a wedding in a nearby town. They were very loud and brash. Pool control did put a group of them out of the pool on one occasion but large group bookings should not be allowed. Nice hotel in a good location but would not stay again.

2025-09-13 via Nuitee
L
Lawrence
10
Pros:

Great hotel, food and entertainment great.

2025-09-12 via Nuitee
M
Marian
10
Pros:

Had to be at pool by 8.30 to get sun beds..

2025-09-03 via Nuitee
S
Sarah family
10
Pros:

Lovely hotel. Highly recommend it. My default stay for trips to Benidorm.

2025-08-28 via Nuitee
P
Paul friends
6
Pros:

Very clean, very friendly staff definitely recommend you will need to be at the pool by 3 am to get some bed.

2025-08-01 via Nuitee
T
Tracey
10
Girls break
Pros:

Food was great choice, good quality for buffet style. Pool was busy but you didn’t have to be up at 8am for sun bead wars ! Always a sunbed available late morning when we tried. Staff were friendly. Late checkout available at reasonable price.

2025-07-17 via Nuitee
V
Verified traveler
10
Pros:

Great stay, great service, spa was an excel addition.

2025-07-16 via Nuitee
L
Linda friends
10
Pros:

Really nice hotel. Very clean staff friendly and helpful. Food was great. Room was a little noisy at times and the street outside is very busy I stayed here before and don’t remember it being so rowdy has it is now. Even so I would stay here again.

2025-06-15 via Nuitee
K
Kerry partner
8
Pros:

Friendly staff, good food. Lovely stay!

2025-05-25 via Nuitee
D
Daniel friends
10
Pros:

Location amenities service

2025-04-09 via Nuitee
K
Karen Mary partner
10
Pros:

Spotless hotel , great selection of food and an added bonus of having the spa

2025-03-29 via Nuitee
C
Claire
10
Excellent
Pros:

Lovely stay, very friendly staff, food hot and lots of choice, hotel is spotless and drink prices good.

2025-03-29 via Nuitee
V
Verified traveler
8
Great hotel
Pros:

Always a good choice.

2025-03-28 via Nuitee
R
Ryan
10
Pros:

Really nice hotel and the food was top notch, staff was really friendly and everything close by. Music itll around 3 am from surrounding pubs but did not effect sleep. Really enjoyed the holiday.

2025-03-25 via Nuitee
R
Ronald
10
Great 4 days away
Pros:

I had a fantastic stay at this hotel! The cleanliness was impeccable, making for a very comfortable experience. The rooms were spacious, with cozy beds that ensured a great night’s sleep. One of the highlights was the food—absolutely excellent, with a variety of delicious options. The staff were incredibly friendly and attentive, always ready to help with a smile. From check-in to check-out, everything was smooth and well-organized. Overall, a wonderful experience, and I would definitely stay here again!

2025-03-18 via Nuitee
J
John friends
10
Pros:

Nothing bad to say about the ambassador Playa 1. Brilliant hotel

2025-03-13 via Nuitee
O
Oliver
10
Pros:

Fantastic hotel would definitely recommend great staff.
Just one little thing the pillows are not great.

2025-03-12 via Nuitee
H
Hiren
10
A Perfect Stay!
Pros:

I recently had the pleasure of staying at this fantastic hotel, and I cannot recommend it highly enough! From the moment I arrived, the service was impeccable. The staff greeted me with warm smiles and made me feel right at home. Their attentiveness and friendliness truly set the tone for an exceptional stay.

As someone with coeliac disease, I often face challenges when it comes to dining out, but the hotel’s kitchen went above and beyond to cater to my dietary needs. They provided a wonderful selection of gluten-free and vegetarian options that were not only safe for me to enjoy but also absolutely delicious!


The rooms were also amazing. They were spotlessly clean and neat, showcasing a modern aesthetic that made for a comfortable and inviting atmosphere. I appreciated the attention to detail, from the fresh linens to the well-appointed furnishings.

One of my favorite features was the shower, the water pressure was excellent.

And let’s not forget the spa! It was outstanding and offered great value for money. A great ambience with soft music and LED lightning makes it stand out.

Overall, my stay at this hotel was nothing short of perfect.

2025-03-10 via Nuitee