Serras Barcelona

A sensational hotel. Great location by the water, excellent facilities, but the true strength of the hotel is the staff. To a person, faultless. They were attentive, engaged and nothing was too much trouble. I have stayed in many hotels that can be regarded as very good. This one makes the effort to go to the next level.

I chose this hotel because of the wonderful reviews and because we had an edit credit available on our Chase sapphire reserve card. The hotels service was definitely 5 stars. I am very particular when it comes to service and this place truly meets my standards. I think I’m ruined for every other hotel now because of it! We absolutely loved the location too. It was very easy to navigate the city from there. The rooms were small but very comfortable and spotless clean. We had a little hiccup because the hotel told us we could watch the World Cup there but then they gave away their cable cord to another guest. So that meant the TV couldn’t get the match. Frantic, because my kids are big soccer fans, I worked with the night manager and staff to find a way to watch it. And they came through for us. Their recovery was amazing. We lost the match unfortunately :-( but gained even more admiration for the hotel staff. Thank you Serras hotel for going above and beyond for us. I will recommend you to all our friends and family!

Everything was wonderful, I could find fault. Service, food, staff exceptional

This property is in a fantastic location and the staff is incredibly helpful and friendly. Breakfast had a decent selection and the rooftop bar and restaurant are definitely worth a visit.

This hotel is absolutely fantastic! Everyone was terrific – especially Sandra who runs the breakfast restaurant. She made every morning wonderful.!

Our first visit to Barcelona Spain after a wedding in Tamarit. We selected Serras Barcelona as we prefer smaller luxury hotels with special touches and a great location to explore Barcelona. Our stay at Serras exceeded our expectations.
The entire staff made us feel at home.
We hope to return again and pick up right where we left off.

We spent two nights at Serras, and it was easily one of our best hotel experiences. The location is incredibly convenient, putting us right in the heart of everything. We traveled as a group of three, and they accommodated the extra bed seamlessly without making the room feel cramped. The rooms are highly comfortable, the bathrooms are luxurious, and the hotel itself has a fascinating history tied to Picasso. We also loved the rooftop restaurant, Informal. We met Sandra during lunch one day—she hosts both breakfast and meals there—and she was exceptionally kind and helpful to us. Thank you to a wonderful staff for making Barcelona memorable.

The hotel was beautiful and the friendliness and attentiveness from the staff was top notch.

Don’t stay here if you want to sleep. The hotel has a nightclub or party venue on the roof with a DJ that plays until midnight, with screaming and shouting. Impossible to sleep and staff don’t care.

The Serras team exceeded my expectations in the most comforting ways. Effusively polite and courteous, the small niceties that us midwesterners will typically forgo enhanced everything from our impromptu rooftop dinner to the elevator rides.
And while breakfast can be seen by many as a necessity - fuel up and strategize the happenings of the day, Sandra sees this as the time that will set the tone for the day. After five minutes on day one, while I thought I knew what I wanted, she knew what each of us needed.
Visually, the exterior is so lovely as to appear a facade, until you notice the marina’s reflection its windows. The lobby comforting. The rooms are quite well designed and perfectly apportioned. The location is perfecting for those who wander, yet the rooms were remarkably peaceful.
It would be difficult to consider any other property when I next visit Barcelona. Thank you all for taking such wonderful care of my family.

We are having a wonderful time in Barcelona, and one of the biggest reasons is the exceptional team at Serras Barcelona. From the moment we arrived, everyone has been welcoming, professional, and genuinely helpful.

A special thank you to Sandra, who greets us each morning with a warm smile and helps us start our day with the most delicious breakfast. Her hospitality, attentiveness, and kindness make us feel right at home.

Thank you, Sandra, and the entire Serras Barcelona team for making our stay so memorable and our trip truly unforgettable!

We stayed in a deluxe room for 3 nights. The location of the hotel is superb, with easy walking to the subway terminal, Mercat de la Boqueria (amazing!), La Rambla, Museu Picasso, and the wharf area. Taxi availability was excellent, with short rides to the Sangrada Familia and Park Guell. The room itself was very good, with excellent temperature control, bed comfort, closet space, Nespresso machine, minibar, and abundant free water. The bathroom was nice with a large rain shower. The daily breakfast was outstanding. All of that was very nice and what we expected from our research.

However, what makes this hotel special is the unbelievable service, eclipsing that of some of the finest hotels in the world. They greeted us in our room with a bottle of champagne and a nice welcome letter, daily sweet treats, and a nice little cake for my birthday. Every staff member remembered our names from day 1, opened doors, made dinner or event reservations with even a hint of interest from us, arranged a taxi to the airport at 3:30 am, offered a wake up call, and walked us out to the taxi with our luggage for safety given the untimely hour. They even made little boxed breakfasts and coffee to take with us to the airport since we were leaving before breakfast service (without us requesting). In short, they anticipated our needs and made us feel like any request would be done immediately and with a smile. It was simply one of the most pleasant experiences at a hotel I have ever had, and we will certainly return.

I’ve stayed twice for work and I can confirm this is one of the best 5* boutique hotels in Barcelona. Service and attention to detail is unparalleled, from remembering what night time tea i wanted to taking only a few mins to attend to any requests. Food is fantastic and the rooftop is a little gem. Location is perfect for both leisure and work.

The hotel & staff were excellent. We especially enjoyed meeting Sandra every morning at breakfast. She was so friendly and amazing at anticipating our needs.

My experience at Serras was amazing! The hotel is so perfect for family and friends and is super clean. One of the workers Sandra was so helpful and i’ve truly never felt so taken care of!! Definitely recommend Serras.

Service by Sandra was amazing. Very on top of it and intentional. My family loved our stay and she was a huge reason why!!

Hotel Serras is a truly lovely boutique hotel with a nice water view. We arrived very early and the team went out of their way to have our room prepared before 11am.

We had one dinner at the hotel and it was excellent. We spent three nights here and breakfast was always delicious. They had a wide assortment of items and you could also order a hot dish. We especially enjoyed spending time on the outdoor terrace in the bar area.

Hotel Serras delivered comfort, boutique style and made us comfortable from the start to finish during our three night visit. We look forward to staying at this hotel on our next visit to Barcelona.

Truly a 5-star experience!
Our favorite stay of a 3-week Portugal, Spain, Italy trip. Every staff interaction was outstanding; from laundry to breakfast to concierge to bar; everyone was personable and friendly. A few examples are Alex during our very late night check-in who laid the foundation of hospitable and welcoming, then Sandra, the amazingly friendly breakfast manager who made sure we received fresh fruit plate and a perfect cortadito. Rooftop bar staff ensured we had lovely sunset tapas and cocktails. Staff at the front was exceptionally proactive to open doors, take luggage, provide water, or hail a cab. The buffet breakfast spread was not only aesthetically appealing, but absolutely delicious. Best daily breakfast at a hotel we’ve experienced. The room was spacious and inviting, with an incredibly comfortable bed and very quiet despite being street-facing. Common areas were luxuriously intimate but also inviting. Easily walkable everywhere we needed to go. Our entire 3 night stay was a DREAM! We were sad to leave.