Serras Barcelona

Everything was perfect. We felt very welcomed and valued as guests by every hotel team member that we came in contact with. Transport to and from the hotel as organised by the hotel team was very efficient. The attention to detail in all aspects of our room and stay was second to none. Breakfast was delicious and served in a friendly and relaxing way. Our room was meticulously clean and very well serviced throughout our stay. Location was spot on for our needs and our room was quiet. When we arrived the manager in charge took the time to go over the area with us on a map highlighting things we might wish to see which we found to be very helpful throughout our visit. The pre-visit communication was also very good.

I especially liked the hotel’s stylish design, impeccable cleanliness, excellent location, and very polite staff. I would also like to highlight the personalized approach to guests and attention to detail.

Service was excellent, especially Sandra! She made our visit extra special.

We spent one night here and wish we could have extended. Great small hotel!

Ask for a quick tour on checkin! They walk you through Picasso’s studio and the Lego replica of the hotel!

Staying at The Serras in Barcelona wasn’t just the best hotel experience of our Europe trip — it became one of those rare places that feels like home the moment you walk in. We’ve stayed in plenty of five‑star hotels, including some big names in Italy, but nothing came close to the warmth, care, and genuine connection we felt here.

From the moment we arrived, Santiago and his team treated us like family. Not in the scripted, polished way hotels sometimes do — but in a real, human way that made every interaction feel sincere. Even when travel got a little rough, they were right there with us, steady and kind.

Breakfast became one of our favorite parts of the day because of Sandra. She has this incredible ability to make you feel seen and welcomed, even in a busy room. Watching her coach Rubén — who is clearly becoming a superstar under her wing — was honestly touching. You can tell this hotel invests in people, and it shows in every detail.

And then there’s the rooftop. The restaurant on the deck became our little escape — beautiful views, amazing food, and that perfect Barcelona breeze. It’s the kind of place where you linger longer than you planned because it just feels good to be there.

We’ve traveled a lot, and we’ve stayed in some incredible places, but The Serras stands above them all. It’s not just a five‑star hotel — it’s a place filled with people who make you feel at home. We left already talking about when we’d come back.

Great boutique hotel. Very small and intimate. In Gothic quarter right across from the harbor. Excellent service and staff. Great rooftop restaurant with rooftop bar and pool. Great views of the city from there!!
The breakfast was awesome every morning, Great buffet with optional hot fresh cooked food. The breakfast manager, Sandra, was awesome. Her attention to detail and excellent service was 5 star. She was fantastic and made breakfast even more enjoyable.

Where to begin?!? Upon our arrival, the staff opened the doors for us and we were then greeted with a cold glass of cava, a refreshing wet towel to wash our hands and face, and fresh dark chocolate. (This was just during check-in.) Our room was not ready yet, but they held our luggage, gave us a quick tour of the facility and led us to the rooftop bar. We enjoyed a nice lunch at the rooftop restaurant and then was escorted to our room.

The next morning, we enjoyed a nice breakfast in the downstairs dining area and was met with the most wonderful server, Sandra. She was absolutely my favorite part of this hotel. She LOVES her job and taking care of her clients. She lovingly refers to the restaruant area as her "queendom" and it is so fitting.

Our initial stay was only for two nights prior to a cruise. Once we checked-out and arrived on the ship, I realized I had left money in the safe in our room. I contacted the hotel and they had already tried to reach me to let me know about the left items. They held everything for me until our ship arrived back a week later. Once we got off the ship, I stopped to grab the items we left and of course had to see Sandra. She immediately prepared me a cup of coffee just the way I like it (so impressed she remembered after only two mornings and over a week prior).

Our journey wasn't over as we traveled to Mallorca for a week before heading back home. Our trip had an unexpected change and we found ourselves back in Bardelona for an extra night, so OF COURSE, I booked us back at Serras. Upon checking in, I saw Sandra again. She literally jumped and was so excited to see us again. She jokingly asked if I had decided to move there.

All of the staff at Serras Barcelona is exceptional. From the front desk, to the bar, to the the conceirge, to the attendant on the rooftop cleaning guests sunglasses - nothing was less than 5 star exceptional service.

If you truly want to experience 5 star luxury in the Gothic district of Barcelona, this is your place. Hit me up, I am glad to help you book your stay - and even if you don't book through me, tell Sandra hello from me! She is the BEST!

Our stay was amazing! The staff was very attentive, friendly and very accommodating with the kids. Service, restaurant recommendations were on point. Sandra the breakfast manager was very nice, efficient always had a smile on her face and made sure we received whatever we wanted to eat. She is exceptional. This hotel is a small GEM.

Everything about this hotel was excellent. Staff were friendly and really went above and beyond. I have to give an extra shout out to Sandra the breakfast manager. As soon as she saw us, coffee and breakfast for the kids was already on the way! She made mornings a whole lot easier! Thank you Serras for a fabulous stay.

A sensational hotel. Great location by the water, excellent facilities, but the true strength of the hotel is the staff. To a person, faultless. They were attentive, engaged and nothing was too much trouble. I have stayed in many hotels that can be regarded as very good. This one makes the effort to go to the next level.

I chose this hotel because of the wonderful reviews and because we had an edit credit available on our Chase sapphire reserve card. The hotels service was definitely 5 stars. I am very particular when it comes to service and this place truly meets my standards. I think I’m ruined for every other hotel now because of it! We absolutely loved the location too. It was very easy to navigate the city from there. The rooms were small but very comfortable and spotless clean. We had a little hiccup because the hotel told us we could watch the World Cup there but then they gave away their cable cord to another guest. So that meant the TV couldn’t get the match. Frantic, because my kids are big soccer fans, I worked with the night manager and staff to find a way to watch it. And they came through for us. Their recovery was amazing. We lost the match unfortunately :-( but gained even more admiration for the hotel staff. Thank you Serras hotel for going above and beyond for us. I will recommend you to all our friends and family!

Everything was wonderful, I could find fault. Service, food, staff exceptional

This property is in a fantastic location and the staff is incredibly helpful and friendly. Breakfast had a decent selection and the rooftop bar and restaurant are definitely worth a visit.

This hotel is absolutely fantastic! Everyone was terrific – especially Sandra who runs the breakfast restaurant. She made every morning wonderful.!

Our first visit to Barcelona Spain after a wedding in Tamarit. We selected Serras Barcelona as we prefer smaller luxury hotels with special touches and a great location to explore Barcelona. Our stay at Serras exceeded our expectations.
The entire staff made us feel at home.
We hope to return again and pick up right where we left off.

We spent two nights at Serras, and it was easily one of our best hotel experiences. The location is incredibly convenient, putting us right in the heart of everything. We traveled as a group of three, and they accommodated the extra bed seamlessly without making the room feel cramped. The rooms are highly comfortable, the bathrooms are luxurious, and the hotel itself has a fascinating history tied to Picasso. We also loved the rooftop restaurant, Informal. We met Sandra during lunch one day—she hosts both breakfast and meals there—and she was exceptionally kind and helpful to us. Thank you to a wonderful staff for making Barcelona memorable.

The hotel was beautiful and the friendliness and attentiveness from the staff was top notch.

Don’t stay here if you want to sleep. The hotel has a nightclub or party venue on the roof with a DJ that plays until midnight, with screaming and shouting. Impossible to sleep and staff don’t care.

The Serras team exceeded my expectations in the most comforting ways. Effusively polite and courteous, the small niceties that us midwesterners will typically forgo enhanced everything from our impromptu rooftop dinner to the elevator rides.
And while breakfast can be seen by many as a necessity - fuel up and strategize the happenings of the day, Sandra sees this as the time that will set the tone for the day. After five minutes on day one, while I thought I knew what I wanted, she knew what each of us needed.
Visually, the exterior is so lovely as to appear a facade, until you notice the marina’s reflection its windows. The lobby comforting. The rooms are quite well designed and perfectly apportioned. The location is perfecting for those who wander, yet the rooms were remarkably peaceful.
It would be difficult to consider any other property when I next visit Barcelona. Thank you all for taking such wonderful care of my family.

We are having a wonderful time in Barcelona, and one of the biggest reasons is the exceptional team at Serras Barcelona. From the moment we arrived, everyone has been welcoming, professional, and genuinely helpful.

A special thank you to Sandra, who greets us each morning with a warm smile and helps us start our day with the most delicious breakfast. Her hospitality, attentiveness, and kindness make us feel right at home.

Thank you, Sandra, and the entire Serras Barcelona team for making our stay so memorable and our trip truly unforgettable!