Best Western Premier Helena Great Northern Hotel

Hotels
•
Best Western Premier
9.4 (461 reviews)
835 Great Northern Boulevard , Helena , us
+1 406-457-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Delicious food
Cons:
Parking outside during cold weather
Some noise from the elevator

Categories

Cleanliness
9.31
Overall sentiment is positive with multiple mentions of cleanliness; hotel is described as 'very clean' and 'spacious'.
Service
9.78
Staff is frequently praised for being friendly and accommodating, with exceptional service highlighted.
Location
9.82
Location is frequently mentioned as ideal, with easy access to restaurants and attractions.
Room Quality
9.27
Rooms are described as comfortable, spacious, and well-furnished.
Amenities
8.8
Amenities are noted but less frequently mentioned; some recommendations for improvements were made.
Value for Money
9.26
Guests find the hotel to provide good value relative to its quality and service.
Food and Beverage
9.31
Breakfast options and the on-site steakhouse receive positive comments, though coffee could be improved.
Overall Experience
9.68
Many reviews express a strong desire to return, indicating high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:17

Property Description

Indulge in Luxury at Best Western Premier Helena Great Northern Hotel

Luxurious Accommodations: Enjoy the comfort of elegant rooms equipped with a 42-inch flat-screen TV, refrigerator, microwave, and coffee-making facilities.

Relaxation and Convenience: Unwind in the indoor pool and hot tub, stay active in the 24-hour fitness centre, and take advantage of the business centre and on-site launderette.

Delightful Dining and Nearby Attractions: Start your day with a delicious breakfast and savor meals at the Silver Star restaurant. Explore nearby attractions like Carroll College and Exploration Works.

Experience the epitome of comfort and convenience at Best Western Premier Helena Great Northern Hotel. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GTF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 461 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
P
Paige Enderle (she/her) • solo_traveller • us
4
Choose Another Hotel
Pros:

The location was close to an excellent ramen house, and there was plenty of parking.

Cons:

This property was extremely dirty. Extremely. We overheard housekeeping advising each other on what to clean and what to ignore. The hallways were full of trash bags. I was concerned enough to check the beds for bugs. I would have moved to another hotel if I had the option.

2026-07-24 • via Nuitee
B
Brandon • solo_traveller • us
7
Pros:

Clean

Cons:

A.C did keep the room cool. The room never went below 72 degrees, was kind of miserable.

2026-07-19 • via Nuitee
J
Joseph • extended_group • us
8
Nice stay
Pros:

Clean and welcoming staff

Cons:

Nothing

2026-07-19 • via Nuitee
J
Jennifer • couple • us
9
Pros:

I liked the area and very clean

Cons:

Breakfast too late on weekend

2026-07-16 • via Nuitee
M
metton • family_with_children • fr
9
2026-07-15 • via Nuitee
W
webbh2023 • Family • Denver, Colorado
10
Great Northern Helena, MT
Pros:

Excellent place to stay near Last Chance Gulch. Warm and friendly staff and spacious, clean rooms. Will stay again.

2026-07-12 • via Tripadvisor
D
Darren • solo_traveller • gb
10
Very nice hotel in Helena
Pros:

Very nice hotel in a pleasant location in Helena. Large well equipped modern rooms and ours had a door opening onto the 20 metre swimming pool. Pleasant staff. Reasonable breakfast included. Fresh coffee available in lobby all day.

2026-07-12 • via Nuitee
4
430kamac • Family
10
Pleasant Stay
Pros:

Comfortable bed. Hot shower. Nice toiletries. Quiet room. Pleasant staff. Pretty neighborhood for walking. Movie theatre steps away.

2026-07-11 • via Tripadvisor
K
Kenneth • solo_traveller • us
9
2026-07-11 • via Nuitee
C
claudia • family_with_children • de
8
2026-07-09 • via Nuitee
S
Shirley • solo_traveller • us
10
Pros:

Bed were comfortable, good location,good breakfast

2026-07-08 • via Nuitee
M
maypoles • Friends getaway • Mesa, Arizona
10
Really good, would totally come back
Pros:

Katie at the front desk was super busy, but super patient with everything and handled it all with ease. Made us feel welcome! The room was spacious and nice and clean!

2026-07-06 • via Tripadvisor
M
Mark • couple • us
9
Pros:

Good location and very comfortable room

2026-07-04 • via Nuitee
J
Joe • couple • us
9
had a really good time, thanks!
Pros:

Great location in the city, breakfast was good

Cons:

Hot tub

2026-06-24 • via Nuitee
D
David • couple • us
10
Wonderful location at Great Northern Center with adjacent Centennial Park and easy walk to Last Chance Gulch downtown ar
Pros:

Location was excellent, truly dog friendly, kind friendly and helpful staff

2026-06-24 • via Nuitee
M
Mrs LT • solo_traveller • gb
8
Good location, great hotel
Pros:

This hotel is set near downtown Helena. It is a lovely hotel with welcoming staff. The room was a good size and was clean. There was a fridge and microwave in tge room and a coffee pod machine.

Cons:

Prefer a kettle to a coffee machine, but i didnt ask about getting one.
Lighting was once again side lights rather than overhead.

2026-06-22 • via Nuitee
R
Ralph • solo_traveller • de
8
2026-06-21 • via Nuitee
T
T7601ZOjulies • Family
10
Perfect stay in beautiful Helena.
Pros:

We had a very comfortable stay. The room was clean, bright, and spacious, and breakfast was delicious. All the staff were friendly and very helpful. Location couldn't be better for exploring downtown Helena.

2026-06-16 • via Tripadvisor
R
Renae • family_with_children • us
10
Pros:

Place was great- amazing location and the best hotel breakfast I've ever had

2026-06-15 • via Nuitee
J
judybY2406UN • Friends getaway
8
Efficient and Welcoming
Pros:

Our Best Western service was efficient and friendly. Our room was clean, a good variety on the breakfast menu, and helpful staff!

2026-06-13 • via Tripadvisor