Montcalm East, Autograph Collection

Hotels
Autograph Collection
9.2 (3600 reviews)
151-157 City Road, Shoreditch , London , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Convenient location
Friendly staff
Cons:
Inconsistent room quality
Disappointing amenities
Self-serve buffet issues

Categories

Cleanliness
9.58
General sentiment towards cleanliness was positive, with multiple mentions of the hotel being clean.
Service
9.99
The staff were consistently described as friendly and accommodating, providing great service.
Location
9.59
Most reviews highlighted the excellent location, with easy access to public transport.
Room Quality
8.54
Some reviews noted issues with room comfort and decor, but overall sentiment was decent.
Amenities
9.07
Amenities were often a point of contention, with the spa facilities criticized but other amenities appreciated.
Value for Money
8.53
Mixed feelings about value for money due to high prices relative to the experience.
Food and Beverage
8.58
Food quality received mixed reviews, especially related to the self-serve buffet.
Overall Experience
9.75
The overall experience was generally very positive, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:40

Property Description

Innovative Design and City Views
Experience the vibrant spirit of East London at Montcalm East with 288 city-slicker rooms featuring distinctive diagonal windows and collage-style artworks inspired by Shoreditch's street culture. Enjoy floor-to-ceiling city views and minibars stocked with local drinks.

Best-of-British Dining at Marlowe Bar & Restaurant
Indulge in refined comfort food with a modern twist at Marlowe Bar & Restaurant. Taste the seasonal menu with locally sourced ingredients while immersing yourself in the friendly neighbourhood ambiance.

Relaxation and Wellness at Bokeh Spa
Unwind at Bokeh Spa with a spacious swimming pool, steam room, Jacuzzi, sauna, and high-tech fitness center. Perfect for rejuvenating after exploring the city streets.

Book your stay at Montcalm East, your East London hub for immersive experiences and sustainable hospitality practices.

Important information:

Children’s Spa Policy

Children’s access timings are between 07:00 to 09:00 and 15:00 to 17:00.

Children’s access guidelines:

Pool:
• Children from the age of 8 to 15 years must be supervised in the pool by at least one adult aged 16 or above, at a ratio of two children to one adult at all times
• Children below the age of 8 years are not permitted in the Pool

Jacuzzi, Steam room and Sauna room:
• Children from the age of 8 to 15 years must be supervised in the Jacuzzi, steam room or sauna at least one adult aged 16 or above, at a ratio of two children to one adult at all times
• Children below the age of 8 years are not permitted in the Jacuzzi, steam room or sauna

Gym:
• Children below the age of 16 years are not allowed to use gym facilities

Please note, for Non-Refundable bookings, guests are kindly required to present at check in the same credit card used to to make the reservation.

Pets are not allowed in the hotel. Service animals that provide assistance to individuals with disabilities are allowed at the hotel. An additional cleaning charge of £150.00 may be incurred in case of any damages / accidents are caused by the service animal to the room.

Please note that a physical credit or debit card must be presented upon arrival. We're unable to accept cash, Apple Pay, Google Pay, or contactless payment at check-in or check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.2
Based on 3600 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.75
M
Molly couple gb
10
Perfect night away
Pros:

Staff were lovely when we arrived, warm and welcoming offering to take our bags up to the room with a welcome drink too. The room was very clean and spacious, definitely lived up to all expectations. We enjoyed our stay and would recommend staying here.

2026-03-14 via Nuitee
A
Ann Marie couple gb
10
Very enjoyable
Pros:

Clean and accessible

2026-03-13 via Nuitee
K
Konstantina solo_traveller gb
10
2026-03-11 via Nuitee
K
kendrahS6163XB Family
10
Chris’s massages are more than physical relief; they are emotional resets.
Pros:

Chris’s massages are more than physical relief; they are emotional resets. There is something about his calm presence and steady, confident hands that allows all the tension both mental and physical to melt away. By the end, I felt lighter, calmer, and oddly joyful. Montcalm East is truly lucky to have him. Ladies, if you need a total mind body recharge, do yourself a kindness and ask for Chris by name when making an appointment.

2026-03-10 via Tripadvisor
A
amorc778 Couples
10
Montcalm's Yatra Spa is the perfect escape, but a bespoke massage with Chris turns a spa day into an event
Pros:

Montcalm's Yatra Spa is the perfect escape, but a bespoke massage with Chris turns a spa day into an event. He has this incredibly reassuring presence strong, confident, and incredibly easy on the eyes.
I do appreciate the clear dedication he must have to his own fitness regimen to deliver such sustained, perfect pressure. It was a deeply restorative 90 minutes where my only regret was that the time had to end. He is an absolute artist, and the canvas of my stressed out self is very grateful.

2026-03-09 via Tripadvisor
B
Bonny couple gb
10
It was very good
Pros:

Everything

Cons:

I liked everything

2026-03-09 via Nuitee
G
Grace couple gb
10
2026-03-09 via Nuitee
G
giuseppecE5643EA Couples Canton of Vaud
10
Great hotel, with excellent service
Pros:

Wonderful hotel. Great service, big room (something rare in London). Delicious breakfast

2026-03-08 via Tripadvisor
C
Cristina couple gb
8
2026-03-08 via Nuitee
J
Jos couple gb
10
2026-03-08 via Nuitee
R
Richard couple gb
9
2026-03-07 via Nuitee
A
Aqeel solo_traveller de
10
2026-03-07 via Nuitee
S
susanna couple gb
7
Reasonable stay. I wouldn’t rule it out in the future
Pros:

The location of the hotel and the bar area/staff. The breakfast when it finally arrived was good.

Cons:

The room was a bit weird with only one bedside table but it was of a reasonable size. The reception staff were a bit clueless, the breakfast was a shambles but our wait staff did all he could to help resolve the situation. I felt overall that the team (in both the reception and restaurant) wanted to do better but hadn’t received adequate training. It’s as if it was everyone’s first day. With the exception of the bar staff.

2026-03-06 via Nuitee
N
Nadia carole couple fr
10
2026-03-06 via Nuitee
E
Escape16278919925 Family New Jersey
10
focused and professional
Pros:

I attended Montcalm East for a Spa day, where I requested male massage therapist Chris Campbell, because a friend told me he’s amazing and she was right. His technique is ridiculously good firm where you need it, soothing where you don’t. And yes, he’s as charming as he is talented.

But what really stood out was how focused and professional he is; you can tell he genuinely wants you to feel better. Chilling out in the steam room and jacuzzi afterwards, which I had all to myself, was simply heaven. I'll be booking again when I'm next in London, so go on, ladies treat yourself. Request Chris and I guarantee you’ll walk out glowing.

2026-03-05 via Tripadvisor
M
Muhunthan couple gb
9
2026-03-05 via Nuitee
P
Peter extended_group hu
8
Nagyon kellemes volt az ott tartózkodásom.
Pros:

Közel a metró, nagyon segítőkész és udvarias személyzet, nagyon finom választékos reggeli. Kényelmes ágyak, nagyon jól felszerelt szoba.

Cons:

USB-C hiánya a falban, a TV nem rendelkezett okos funkcióval.

2026-03-05 via Nuitee
C
Chanel110 Family Greater London, England
10
A Truly Special Birthday Stay
Pros:

Here’s an updated version that naturally includes that lovely detail:

I stayed at the hotel to celebrate my birthday. Originally, I had planned to come with my mum, but sadly she passed away, so I visited with my aunts and uncle instead. The stay meant a lot to me, and the experience was made even more special by the welcoming and relaxing atmosphere. The hotel even surprised me with birthday decorations in my room, which was such a thoughtful touch and truly made my day feel special.

During my visit, I had a Swedish massage with Chris, which was excellent. He used a firm yet gentle technique, always ensuring I was comfortable and never in any discomfort or pain. He regularly checked that I felt at ease, and the environment was calm and relaxing throughout. The conversation was also enjoyable, which made the experience even more memorable.

Overall, it was a comforting and positive experience during an emotional time, and I’m very grateful for the kindness and professionalism shown. I would happily recommend both the hotel and the spa services and would love to return in the future.

.

2026-03-03 via Tripadvisor
D
Dudic couple fr
10
2026-03-03 via Nuitee
M
Maria couple gb
10
2026-03-03 via Nuitee