Montcalm East, Autograph Collection

Hotels
Autograph Collection
9.2 (3749 reviews)
151-157 City Road, Shoreditch , London , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Convenient location
Friendly staff
Cons:
Inconsistent room quality
Disappointing amenities
Self-serve buffet issues

Categories

Cleanliness
9.58
General sentiment towards cleanliness was positive, with multiple mentions of the hotel being clean.
Service
9.99
The staff were consistently described as friendly and accommodating, providing great service.
Location
9.59
Most reviews highlighted the excellent location, with easy access to public transport.
Room Quality
8.54
Some reviews noted issues with room comfort and decor, but overall sentiment was decent.
Amenities
9.07
Amenities were often a point of contention, with the spa facilities criticized but other amenities appreciated.
Value for Money
8.53
Mixed feelings about value for money due to high prices relative to the experience.
Food and Beverage
8.58
Food quality received mixed reviews, especially related to the self-serve buffet.
Overall Experience
9.75
The overall experience was generally very positive, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:40

Property Description

Innovative Design and City Views
Experience the vibrant spirit of East London at Montcalm East with 288 city-slicker rooms featuring distinctive diagonal windows and collage-style artworks inspired by Shoreditch's street culture. Enjoy floor-to-ceiling city views and minibars stocked with local drinks.

Best-of-British Dining at Marlowe Bar & Restaurant
Indulge in refined comfort food with a modern twist at Marlowe Bar & Restaurant. Taste the seasonal menu with locally sourced ingredients while immersing yourself in the friendly neighbourhood ambiance.

Relaxation and Wellness at Bokeh Spa
Unwind at Bokeh Spa with a spacious swimming pool, steam room, Jacuzzi, sauna, and high-tech fitness center. Perfect for rejuvenating after exploring the city streets.

Book your stay at Montcalm East, your East London hub for immersive experiences and sustainable hospitality practices.

Important information:

Children’s Spa Policy

Children’s access timings are between 07:00 to 09:00 and 15:00 to 17:00.

Children’s access guidelines:

Pool:
• Children from the age of 8 to 15 years must be supervised in the pool by at least one adult aged 16 or above, at a ratio of two children to one adult at all times
• Children below the age of 8 years are not permitted in the Pool

Jacuzzi, Steam room and Sauna room:
• Children from the age of 8 to 15 years must be supervised in the Jacuzzi, steam room or sauna at least one adult aged 16 or above, at a ratio of two children to one adult at all times
• Children below the age of 8 years are not permitted in the Jacuzzi, steam room or sauna

Gym:
• Children below the age of 16 years are not allowed to use gym facilities

Please note, for Non-Refundable bookings, guests are kindly required to present at check in the same credit card used to to make the reservation.

Pets are not allowed in the hotel. Service animals that provide assistance to individuals with disabilities are allowed at the hotel. An additional cleaning charge of £150.00 may be incurred in case of any damages / accidents are caused by the service animal to the room.

Please note that a physical credit or debit card must be presented upon arrival. We're unable to accept cash, Apple Pay, Google Pay, or contactless payment at check-in or check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.2
Based on 3749 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.75
H
Hocherman couple il
10
2026-05-16 via Nuitee
S
Shane couple gb
9
2026-05-16 via Nuitee
J
Julien solo_traveller fr
10
2026-05-14 via Nuitee
J
Joanna couple gb
10
Enjoyable and super relaxing!!
Pros:

So many great things to express with regards to the ME hotel. I requested b'day decorations in our room to celebrate my husband's birthday. The staff complied beautifully by decorating the bed, leaving cupcakes, bottled cokes and a hand written card! We received a welcome drink on arrival as we checked in. The room service food was delicious ( Hubby said it was the best cheese burger and chips he'd ever had!) The spa was super clean and very relaxing. Lastly, the breakfast was fabulous and service immaculate. Id especially like to say thank you to Punam our waitress for her lovely demeanour.

Cons:

Water on the floor around the pool, as it was slightly slippery.

2026-05-14 via Nuitee
S
sanjaykD5268OT Business
10
Thanks Siddarth and Wahab!
Pros:

Amazing experience here. Kudos to Siddarth(Manager) and Wahab for taking care of my stay and offering me everything and being there to fullfill all my requests. Overall a comfortable stay and surely I will be returning back soon.

2026-05-13 via Tripadvisor
S
Shane couple gb
10
2026-05-13 via Nuitee
M
Marian extended_group ro
10
2026-05-13 via Nuitee
J
Joe extended_group gb
10
Stayed for the London marathon, used the spa which was very quiet and very relaxing
Pros:

Beautiful hotel inside and out, great staff, great room. TV broke but was fixed swiftly

Cons:

Nothing

2026-05-13 via Nuitee
B
Boateng solo_traveller gb
10
2026-05-12 via Nuitee
D
Delphine couple fr
10
2026-05-12 via Nuitee
E
Elisha couple gb
10
Serene stay, and good location
Pros:

Clean and luxurious bedroom, thoughtful touches in the room, nice coffee and tea selection, very tech savvy with ability to control curtains and lighting from bed. The spa is compact but nice to use, with a pool, jacuzzi and steam/sauna rooms. The changing facilities are nice too with good toiletries and hair tools for women. We ventured into Shoreditch where there are loads of food/drink options.

2026-05-11 via Nuitee
G
gigisN6431SN Friends getaway
10
Nice hotel, great customer service
Pros:

Amazing hotel and great customer service. Special thanks to Abdullah who made sure we had everything we needed!

2026-05-10 via Tripadvisor
A
akhils998 Business
8
Pleasant one
Pros:

The staff welcomed and made the stay a very pleasant one. Tohed was very helpful and professional in his duties.

2026-05-10 via Tripadvisor
R
Ramika solo_traveller gb
10
Pros:

The staff definitely understand the "Wow experience". I booked a Sky High room which was such a good choice! I will definitely be back to this location, but I also now want to explore the rest of the Autograph Collection because of my experience here!

2026-05-10 via Nuitee
K
kyitienb Couples
10
5 star service
Pros:

5 star service. Tohed made our stay very welcoming with his customer service and complimentary snacks for our anniversary.

2026-05-09 via Tripadvisor
9
904tds Couples
10
10/10
Pros:

the room was amazing the whole place it’s self customer service was great

2026-05-09 via Tripadvisor
A
athenao345 Family
10
Great guest services!
Pros:

Siddharth and Tohed created such a smooth and welcoming environment during our stay. They were so attentive and helpful with all of our requests and really made our trip to London special!

2026-05-08 via Tripadvisor
C
chelseacL4451LG Solo travel
10
Iskra’s the best!!
Pros:

Lovely & clean spa!

I had the best massage from Iskra- the highlight of my month!!!

I will most certainly be back :)

2026-05-08 via Tripadvisor
Q
qilin solo_traveller gb
9
2026-05-08 via Nuitee
P
Patricia solo_traveller de
10
Wir kommen gerne wieder
Pros:

Sehr schönes, modernes Zimmer. Fußbodenheizung im Bad. Tolle Aussicht. Betten waren bequem, aber für Kingsize etwas klein.

2026-05-07 via Nuitee