Hotel Indigo Lower East Side New York by IHG

Hotels
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Hotel Indigo
8 (1032 reviews)
171 Ludlow Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Spacious rooms
Cons:
Noise from outside bars
Cleanliness issues
Limited breakfast

Categories

Cleanliness
6.25
Hairs found in the bed; bedding service was standard.
Service
9.25
Staff were accommodating, especially the Front Office Manager who went above and beyond.
Location
9.25
Great location near the East Village with entertainment at night.
Room Quality
7.25
Spacious rooms with varying quality; issues reported with views and noise.
Amenities
7.25
Missing facilities in rooms for a 4-star hotel; good bar but noisy.
Value for Money
8.25
Standard quality for this hotel tier; slightly high price for the issues.
Food and Beverage
8.25
Breakfast limited; good bar ambiance.
Overall Experience
8.25
Mixed experience with some highlights but significant disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Rotating Art Installations
Immerse yourself in a unique artistic experience at Hotel Indigo Lower East Side New York. Admire the ever-changing art installations that adorn the property, adding a touch of creativity to your stay.

Complimentary WiFi
Stay connected throughout your visit with our complimentary WiFi service. Whether you're catching up on work emails or sharing your travel adventures on social media, enjoy seamless internet access during your stay.

Dining at Mr. Purple and Open-Air Pool
Indulge in exquisite dining at Mr. Purple or unwind by taking a refreshing dip in the open-air, heated pool. Enjoy a perfect blend of culinary delights and relaxation without leaving the hotel premises.

Experience art, connectivity, and luxury all in one place at Hotel Indigo Lower East Side New York. Book now for a memorable stay!

Important information:

The destination fee includes the following:
-WiFi
-In-room coffee and tea
-Hotel concierge service
-24-hour front desk
-24-hour fitness center
-Priority access to Mr. Purple bar and restaurant
-Access to rooftop pool (seasonal)
-Welcome drinks at arrival
-Laundry and dry Cleaning credit of USD 10 per room
-Local and long distance calls
-Complimentary premium high speed internet service on unlimited devices
-Priority access to Mr. Purple
-Complimentary Citibike day pass

Please note that irrespective of maximum occupancy, the breakfast included rates include breakfast for two guests only. Additional guests will be charged an additional amount for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 52.14
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Leveled: No
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 1032 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
S
Sarah • family_with_children • hk
4
Ok but a nightclub lobby and environment would not make me return
Cons:

The nightclub in hotel is loud and it took over the whole lobby at night. There were bouncers, ropes and lines of people and worse still it was SO LOUD in my room. Do not stay here if they want a relaxed calm vibe - there is no personal touch at reception - they are pleasant but they have no idea who you are as there are so many people in and out to the club. My kids got put on another floor - they also had one light by the bed unscrewed off the wall so their room was dark. The bed in my room had a "roll inwards" on the mattress so me and my husband were rolling into the middle - awful. The area at night needs vigilance- slot of homeless / beggars .

2026-02-12 • via Nuitee
J
John • couple • nz
9
2026-02-10 • via Nuitee
A
Andrew • couple • us
9
2026-02-09 • via Nuitee
O
obada • family_with_children • jo
10
2026-02-08 • via Nuitee
F
Fabienne • extended_group • ch
8
2026-01-29 • via Nuitee
E
Eran • solo_traveller • il
7
יחסית למחיר הייתי מצפה לקבלת פנים חמה יותר אחרי מסע ארוך של טיסות
Pros:

מיקום טוב למי שרוצה לוואר איסט סייד צמוד לקטס שזה יתרון וקרוב לברוקלין אפשר ללכת ברגל דרך גשר וויליאמסבורג. הלוואר איסט כלעצמו למי שמתחבר לווייב של יד שניה והיפסטרים של שנות 2026. החדר במלון פגז יחסית למלונות במנהטן חדיש יחסית מואר וכיפי לעומת החדרים המיושנים של מנהטן. הבר למעלה זה עוד בונוס שאפשר לשתות את הדרינק האחרון של היום מבלי לצאת מהמלון לא שחסרים ברים בסביבה אבל עדיין. סך הכל חווייה טובה.

Cons:

קבלת הפנים קצת קשוחה אני אישית התסדרתי עם הפקידת קבלה אבל בצק אאוט היה קצת קשוח הפקיד קבלה היה חסר סבלנות. בנוסף הלובי קטן ואין שום מקום שאפשר לשבת להתרווח לפני יציאה החוצה ואחרי כניסה מהרחוב מה שיכול תמיד להוסיף במיוחד במזג אויר קר

2026-01-25 • via Nuitee
A
Ales • couple • cz
10
The place to be in New York!!!
Pros:

Skvělé místo, nádherný výhled, nápomocný personál. The place to be in New York!!!

Cons:

Vše bylo v pořádku.

2026-01-21 • via Nuitee
S
Sheila • couple • us
8
2026-01-20 • via Nuitee
P
Peter • solo_traveller • us
8
exactly what I wanted/needed
Pros:

comfortable bed., receptionist was very personable

Cons:

pillow a bit thick for me.

2026-01-20 • via Nuitee
J
Julia • solo_traveller • us
10
2026-01-20 • via Nuitee
D
Danielle • couple • us
8
2026-01-20 • via Nuitee
A
Alexander • family_with_children • ca
9
2026-01-19 • via Nuitee
D
duncan • couple • gb
5
Overpiced.
Pros:

Great location

Cons:

Badly fitted out and poor quality room, dirty and slightly broken items in the room,
Staff bot very helpfull. Also the rooftop is a nighclub which i didn’t realise so theres is alot of noise untill early in the AM each night.

2026-01-19 • via Nuitee
L
Laura • couple • us
8
Good stay
Pros:

Location great, staff great, large room good amenities

Cons:

Nightclub noise until 3am, room was worn

2026-01-19 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-01-19 • via Nuitee
A
Agyemang • solo_traveller • ch
4
Pros:

Grosse Zimmer, Aussicht Rooftop

Cons:

Unfreundliches Personal beim Einchecken.
Ausstattung von Zimmer wie Rooftop bar in Jahre gekommen.
Sauberkeit: Hatte Essensreste von vorherigem Gast noch im Kühlschrank....
Extra ein Zimmer mit Aussicht gebucht, leider nur Zimmer im 4ten Stock gekriegt mit Aussicht in Hinterhof.

2026-01-19 • via Nuitee
B
Bruce • couple • us
9
2026-01-19 • via Nuitee
T
Teresa • family_with_children • us
9
2026-01-19 • via Nuitee
C
Cheryl • extended_group • us
10
I’ll be back
Cons:

The breakfast redemption Vouchers process is slow

2026-01-19 • via Nuitee
N
Nancy • couple • us
10
Pros:

Great room. Comfortable bed.

Cons:

Location is good for lower east side. Not convenient for our activities that weekend

2026-01-19 • via Nuitee