Holiday Inn Express Hotel & Suites Billings by IHG

Hotels
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Holiday Inn Express
9 (216 reviews)
3431 Ember Lane , Billings , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable breakfast
Cons:
Uncomfortable bed

Categories

Cleanliness
9.14
The reviews consistently mention cleanliness, highlighting well-maintained rooms and common areas.
Service
9.11
The staff was described as friendly and helpful, contributing to a pleasant experience.
Location
9.15
Guests appreciated the hotel's location, indicating it met their needs.
Room Quality
8.1
Some comments noted issues with bed comfort, impacting room quality.
Amenities
9.13
Amenities such as breakfast were positively highlighted.
Value for Money
9.09
Guests felt they received good value for the price paid.
Food and Beverage
9.14
Breakfast received positive feedback for quality and variety.
Overall Experience
9.11
A consensus of positive reviews indicates a great overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:25

Property Description

Convenient Amenities
Holiday Inn Express Hotel & Suites Billings offers modern rooms with free WiFi, a fridge, and a microwave. Guests can enjoy the indoor pool and free public parking nearby.

Family-Friendly Suites
Ideal for families, the suites at this hotel feature a separate living room, ensuring a comfortable and spacious stay. With free WiFi and essential amenities, guests can relax and unwind effortlessly.

Nearby Attractions
Located just minutes away from Yegen Golf Club, Yellowstone River, and The Reef Indoor Water Park, guests can easily explore the local attractions. Billings Logan International Airport is also conveniently close for travelers.

Book your stay at Holiday Inn Express Hotel & Suites Billings for a delightful and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 216 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
S
Steven • family_with_children • us
8
2026-06-24 • via Nuitee
K
Kelly • family_with_children • us
9
2026-06-24 • via Nuitee
S
Stone • family_with_children • us
10
2026-06-22 • via Nuitee
T
Thomas • couple • us
8
The property is clean and staff was wonderful. Location is great for ease of access to everything.
Pros:

The location is great. Close to everything but not in the middle of town so allows for easier access in and out of the area. Bed was comfy and everything was clean. Staff was welcoming and very polite.

Cons:

This is probably more guests related than the hotel itself, but many people slammed the doors when entering or exiting their rooms and you could hear it. Another issue we had was someone trying to enter our room when we were sleeping, I cracked opened the door and told him he had the wrong room but he said his key said the room number we were staying in. I told him to speak with the office. I am unsure if the office actually double booked the room or if the person had incorrect information and had the wrong room.

2026-06-18 • via Nuitee
S
Sracy • extended_group • us
10
We stayed one night and it was clean and comfortable!
Pros:

Super clean, friendly staff

Cons:

Na

2026-06-14 • via Nuitee
A
Anthony • solo_traveller • de
10
Pros:

Clean

Cons:

Nothing

2026-05-30 • via Nuitee
J
Jana • family_with_children • us
7
Perfect stop for a quick night's stay on the drive thru the town
Pros:

The hot breakfast was great - so many delicious options for everyone to get something they liked. The room was spacious for 4 people to share. The pool, spa, and fitness room were nice, my son was very happy with it!

Cons:

The shower curtain didnt meet the tub the entire way. Every keyed door besides the room was hard to maneuver and open once keyed, I think we tried the pool door 4 times before it actually worked. The snack area was nice but very inconvenient to have to wait for other guests to check in in order to pay- a self pay kiosk wouldve been nice.

2026-05-19 • via Nuitee
T
Trevor • family_with_children • us
10
2026-05-05 • via Nuitee
S
Shawn • couple • us
10
Enjoyed the stay clean and comfy. 2nd time staying there
Pros:

Very clean and very easy to get to everything from there location

Cons:

Price of the snacks

2026-04-15 • via Nuitee
R
Rachelle • couple • us
10
Pros:

Close to restaurants

Cons:

N/a

2026-03-14 • via Nuitee
W
Wallace • family_with_children • us
10
Pros:

The staff making it feel like home

Cons:

I liked everything

2026-03-09 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-03-09 • via Nuitee
G
Gunner • couple • us
8
2026-01-25 • via Nuitee
G
George • couple • us
5
Pros:

Clean and close to our needs

Cons:

The bed was the most uncomfortable bed I have ever slept on at a Holiday Inn

2026-01-20 • via Nuitee
T
Thomas • family_with_children • us
10
Pros:

It was clean, breakfast was good, and the near by gas station and restaurants in walking distance was awesome.

Cons:

Nothing.

2026-01-19 • via Nuitee
A
ANDREW • family_with_children • us
5
2026-01-15 • via Nuitee
R
Rebecca • couple • us
8
Would stay again
Pros:

Clean, location, staff was very nice.

Cons:

Bed was in need of replacing.

2025-12-22 • via Nuitee
S
Schmock • family_with_children • us
10
Pros:

Clean and comfortable

2025-11-24 • via Nuitee
J
Jay • partner
6
Pros:

The fridge was broken and made horrendous whistling sound. TV screen was so dark we could barely see what was on the screen.

2025-10-06 • via Nuitee
S
Sergey • family
4
Pros:

Had bugs in room

2025-10-03 • via Nuitee