Hanoi Evergreen Hotel

I had a bad experience leaving the property.

The shower didn't really work in my room. The shower head was broken and there was little water pressure. There was no window for the room. Generally run-down conditions at this place.

So I decided to leave 5 days early and stay with a Vietnamese friend so I could at least shower. Because the hotel looks old and run down, I decided to be nice and did not ask for any money back - I told the girl at the front counter the hotel could keep that money.

Then, surprise surprise, even though I was allowing them to possibly make money from my early departure, they decided to charge me 120,000 dong for bottles of water I drank from the fridge in my room. I thought this was cheap and petty.

Every time I bought a soda or paid to have my laundry done, I paid a little extra to be nice. Now, upon moving out, they needed to charge me 120,000 dong for water. (I thought the water was a gift for customers :P)

I would not recommend this place. You can be nice to them and try to help them out and then they'll squeeze you for 120,000 dong for water? Unbelievable.

Very sketch hotel but it did the job

Air conditioning barely worked when I arrived. After informing staff I was relocated to another room for a day and evening until unit was repaired. Great morning and day staff. Over night staff rude and unhelpful. I would stay again only because of the morning staff’s great attitude and help. Place needs some updating , expectations should not be the Marriott of hotels this is an authentic local run hostel / hotel. Plenty of stores and cafe style places right outside your door.

Great stay, Una was an excellent host and I hope to stay again in the future!

エアコンが壊れていて、電源さえも入らなかったです。扇風機でしのげる暑さだったことが救いでした。

バックパッカー用。旅慣れた人なら良いけど、そうでなければオススメしない。シャワーはほぼ不可能。共同のトイレの中にあるので…

It was the worstest property I ever seen in my life.

So dirty, so filthy and the staff were too much haughty.

Please guys don t ever book this place.

The staff was very friendly and helpful, but the room itself was not what was expected. It could have been cleaner, the shower had almost no water pressure, and the hot water only lasted long enough for one person.

Great staff!

This Hostel is very dirty , we can not sleep in there (Hanoi evergreen hostel) we got out right away to find other hotels Manager of Hanoi Evergreen Hotel said the Expedia will be returning my money ($150.36) and I wrote to you about about that. But Expedia still took my $150.36 from my M/C I want you returned my money .
Thanks for your help.
Lam Tran

Excellent property with great access to local attractions and markets. Staff were very welcoming and knowledgeable about local tours. Laundry service was cheaper than local services. Would certainly stay again and highly recommended.

All great

good for the price
a place to sleep

シャワーが熱いか冷たいしか出なくて体を洗うのもままならずでした。（シャンプーはマッサージ店へ）
あまり綺麗な感じではなく備え付けのタンスにモノを入れるのも躊躇しました。
掃除も毎日は入らなかったようです。
階段がなくて4階も辛かったです。
フロントの方はとてもいい感じでしたが。

I was very well received by the lady at the reception. however, the humidity in the building is horrible. the bathroom never dries and the dormitory is therefore very humid. the floor was even wet because of it at one point.

This is not a new building. Almost nothing in the Old Quarter is - that's it's charm. The property has challenges due to age, but the staff managed any issues quickly and effectively.
They were always helpful and informative, and arranged better prices for bookings than we could elsewhere.
Overall - highly recommended.

good place, good stuff.

Very nice place to stay, happy people. Good transportation options around.

Very cosy and friendly place to stay.