Sugar Palm Residence

Hotels
8.3 (193 reviews)
5/3 Virathongyok Rd., Taladnua, Muang, Phuket , Phuket Town , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Cons:
Unwelcoming service
Issues with cleanliness
Limited amenities

Categories

Cleanliness
7.63
Some guests mentioned issues with cleanliness upon arrival.
Service
9.1
Staff were described as friendly in some reviews, but there were complaints about unwelcoming service.
Location
9.14
Location received positive remarks for being convenient and well-situated.
Room Quality
8.59
Rooms were generally praised for cleanliness and comfort, with some minor issues noted.
Amenities
7.12
Some reviews pointed out that certain amenities, like kitchen utensils, were lacking.
Value for Money
8.08
Mixed feedback on value due to some issues with service and amenities.
Food and Beverage
8.63
Positive remarks about breakfast and on-site dining options.
Overall Experience
8.1
Overall, experiences varied, with some guests expressing they might not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:18

Property Description

Luxurious Amenities and Services

Sugar Palm Residence offers an array of luxurious amenities, including an outdoor pool, fitness centre, and free private parking. Guests can enjoy free WiFi in public areas and daily maid service during their stay.

Convenient Location

Situated in Phuket Town, the residence is close to popular attractions such as Chinpracha House, Thai Hua Museum, and Old Phuket Town. With Phuket International Airport just 27 km away, guests can easily access the property.

Comfortable Accommodation

Each air-conditioned unit at Sugar Palm Residence features modern comforts like a seating area, flat-screen TV, and balcony. The en suite bathroom includes shower facilities, a hairdryer, and complimentary toiletries. Guests can also indulge in a daily mini breakfast from 07:00-11:00 hrs.

Ready to experience luxury and convenience at Sugar Palm Residence? Book now to secure your stay!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    People 8 years old and over stay for THB 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 193 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
O
osha amelia gunawan • solo_traveller • ch
8
2026-02-13 • via Nuitee
L
Lidia • family_with_children • pl
9
Ładne przestronne pokoje z widokiem na park.
Pros:

Przestronne pokoje z ładnym widokiem na park.

Cons:

W kuchni była kuchenka bez wyposażenia.

2026-02-10 • via Nuitee
Y
Yana • solo_traveller • vi
1
Please avoid this place
Pros:

Absolutely nothing …. I was so disappointed with it… after long flights I arrived there but apartment was in such a bad conditions…. I was shocked … all bed linen , pillows , duvet were in horribe statement … everything was in huge yellow stains and with bad smell …

Cons:

Absolutely nothing …. I was so disappointed with it… after long flights I arrived there but apartment was in such a bad conditions…. I was shocked … all bed linen , pillows , duvet were in horribe statement … everything was in huge yellow stains and with bad smell …

Apartment was in bad condition, locks , door , light , almost everything was damaged … dirty … the smell was horrible so I left immediately . The worst part that they even didn’t react at it … didn’t sent my money back or at least say sorry . I definitely will not recommend this place to my friends and will not visit it again

2026-02-09 • via Nuitee
R
Radka • couple • cz
10
Pros:

Nice room, beautiful pool with nice view, good location between center and park

2026-01-30 • via Nuitee
A
Alec Pritpal Singh • couple • gb
10
10/10
Pros:

Highly recommend this property! Well located and great staff and owner.

2026-01-26 • via Nuitee
T
Thuy • family_with_children • au
6
Pros:

Pool was nice, maybe a few more options for seating. Location was nice for park strolls and short walk to local shops, restaurants and night markets.

Cons:

Arrived to rooms not being ready at check-in time, waited to be informed, by dinner time went to check and it was ready but not mentioned. Some confusion with housekeeping as we had 3 rooms and towels etc kept being rotated between the 3. Overall probably just communication issues.

2026-01-25 • via Nuitee
B
Barbara • solo_traveller • it
8
Bellissima piscina, buon residemce
Pros:

Bellissima piscina anche se spesso in ombra. Bella palestra.

Cons:

La mia camera purtroppo puzzava di fumo, essendo arrivata di notte, non ho potuto cambiarla subito perché non c'era nessuno alla reception.
Il giorno dopo hanno provveduto a cambiarla, ma dalla finestra della camera in un davanzale era piena di piccioni che oltre a dare noia, sporcavano dappertutto anche sul balcone.

2026-01-23 • via Nuitee
G
Gaultier • couple • fr
10
Park nearby is verry nice
Pros:

Verry nice space in the room, beatiful swimming pool and clean.

2026-01-23 • via Nuitee
D
darren • solo_traveller • au
8
Pros:

Nice big one bedroom appartment

Cons:

Too much chlorine in the pool. Kitchen had no utensils or plates, even though it was an apartment.

2026-01-22 • via Nuitee
B
Baptiste • couple • fr
9
Très bel hôtel confortable avec une très belle piscine
Pros:

La piscine, le confort de la chambre, ménage chaque jour

2026-01-20 • via Nuitee
L
Lis • solo_traveller • dk
8
Pros:

Bardzo spodobał mi się spokój i cisza jaka panowała w hotelu na 6 piętrze.

Cons:

Na pierwszym piętrze straszny hałas startujących motorków

2026-01-20 • via Nuitee
S
Sushil • couple • in
8
Pros:

Location of the hotel

Cons:

The room did not had pool view as I booked a deluxe room

2026-01-14 • via Nuitee
МП • couple • ru
7
Pros:

Отличное расположение у парка, с собственным выходом по карточке. Рядом фруктовые лавки, кафе, вкуснейший ресторан с фермерской зеленью.
В номере два кондиционера, комнаты разделены дверью. Есть два столика для работы. Красивый вид из окна на парк, закат, есть балкон. Ванная в отличном состоянии, очень чисто. Внизу есть минимаркет, выбор небольшой, но на крайний случай удобно.
Есть отличный спортзал - почему-то совмещенный с библиотекой :)) красивый бассейн, не успели искупаться в нём, к сожалению.

Cons:

Вайфай! Его нет, совсем! Доступных сетей якобы несколько, но по факту не работает ничего. Работать и созваниваться можно только по мобильному интернету... поэтому не стали продлевать и съехали на следующий же день!
Ещё муравьи, это кошмар, серьезно, вся кухня в муравьях, хотя там нет ни еды, ни тарелок, ни приборов, ничего для готовки.
В целом номер немного потрёпанный, следы на стенах, шторах, это было бы не критично, если бы не первые два пункта.

2026-01-13 • via Nuitee
N
Noora • extended_group • fi
8
Pros:

Uima-allas oli aivan ihana, parempi kuin kuvissa. Todella kauniit maisemat 😍
Altaalla olisi voinut olla allasbaari.
Myös huone oli loistava yhden yön yöpymiseen.

Cons:

Sängyt olivat kovat ja parvekkeen ovi oli hieman hankalakäyttöinen

2026-01-13 • via Nuitee
N
Natali • couple • gr
10
2026-01-13 • via Nuitee
R
Ranjit • couple • ch
7
2026-01-11 • via Nuitee
R
Ranjit • couple • ch
7
2026-01-11 • via Nuitee
N
Nikita • extended_group • us
9
2026-01-10 • via Nuitee
C
Charaka • couple • us
6
2026-01-09 • via Nuitee
M
Mun • solo_traveller • my
10
2026-01-09 • via Nuitee