Sugar Palm Residence

Hotels
8.3 (214 reviews)
5/3 Virathongyok Rd., Taladnua, Muang, Phuket , Phuket Town , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Cons:
Unwelcoming service
Issues with cleanliness
Limited amenities

Categories

Cleanliness
7.63
Some guests mentioned issues with cleanliness upon arrival.
Service
9.1
Staff were described as friendly in some reviews, but there were complaints about unwelcoming service.
Location
9.14
Location received positive remarks for being convenient and well-situated.
Room Quality
8.59
Rooms were generally praised for cleanliness and comfort, with some minor issues noted.
Amenities
7.12
Some reviews pointed out that certain amenities, like kitchen utensils, were lacking.
Value for Money
8.08
Mixed feedback on value due to some issues with service and amenities.
Food and Beverage
8.63
Positive remarks about breakfast and on-site dining options.
Overall Experience
8.1
Overall, experiences varied, with some guests expressing they might not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:18

Property Description

Luxurious Amenities and Services

Sugar Palm Residence offers an array of luxurious amenities, including an outdoor pool, fitness centre, and free private parking. Guests can enjoy free WiFi in public areas and daily maid service during their stay.

Convenient Location

Situated in Phuket Town, the residence is close to popular attractions such as Chinpracha House, Thai Hua Museum, and Old Phuket Town. With Phuket International Airport just 27 km away, guests can easily access the property.

Comfortable Accommodation

Each air-conditioned unit at Sugar Palm Residence features modern comforts like a seating area, flat-screen TV, and balcony. The en suite bathroom includes shower facilities, a hairdryer, and complimentary toiletries. Guests can also indulge in a daily mini breakfast from 07:00-11:00 hrs.

Ready to experience luxury and convenience at Sugar Palm Residence? Book now to secure your stay!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    People 8 years old and over stay for THB 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 214 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
J
James • solo_traveller • sg
10
Very enjoyable..3rd visit and looking forward to my 4th!
Pros:

Location, food, staff are great...looking forward to the next time!

Cons:

Gym. Way too hot..although there is an excellent gym just around the corner so don't really need this.

2026-04-11 • via Nuitee
J
Jose • couple • au
6
2026-04-10 • via Nuitee
V
Vasile • couple • us
10
2026-04-01 • via Nuitee
L
Lenni • solo_traveller • gb
10
2026-03-26 • via Nuitee
S
Sartori • couple • au
10
2026-03-24 • via Nuitee
S
Sartori • couple • au
9
2026-03-24 • via Nuitee
D
Daniel • couple • gb
7
Pros:

The pool is a really nice touch, Good sized pool and clean. There's a gym as well. Pool towels are provided.

Cons:

No tea towel and No washing up facilities causing issues with the use of kitchenette.

2026-03-22 • via Nuitee
D
Dylan • couple • gb
1
Scammers Will put price up
Pros:

Nothing hotel tried scamming me once checked in

Cons:

The hotel and staff after they put the prices up

2026-03-16 • via Nuitee
T
Tamas • couple • hu
8
2026-03-13 • via Nuitee
H
Hanzala • couple • pk
2
2026-03-10 • via Nuitee
S
Stéphane • couple • th
8
2026-03-10 • via Nuitee
M
Maksym • couple • ua
10
2026-03-10 • via Nuitee
J
Jorgewc • couple • co
10
Pros:

Excelente instalaciones

Cons:

No tiene elemento de cocina. Debería disponer de ellos dado que tiene cocina

2026-03-10 • via Nuitee
S
Stéphane • couple • th
8
2026-03-10 • via Nuitee
M
Mazzoni • solo_traveller • it
10
2026-03-09 • via Nuitee
Y
Yaowapa • couple • ch
6
Ich war zum 2. mal hier. Es wird immer schlimmer, allgemein ist nicht so sauber.
Pros:

Location

Cons:

Rezeption ist unfreundlich. Zimmer wurde nicht sauber hinterlassen, kam für 5 Minuten zum putzen dann wieder raus. In der Nacht war es sehr laut.

2026-03-08 • via Nuitee
S
SIRORAT • couple • th
9
ชอบที่พักนี้มาก
Pros:

สะดวกสบาย ชอบการแบ่งโซนของห้อง แอร์เย็น น้ำแรงสะใจ เจอปัญหาหมอนไม่สะอาดพนักงานพร้อมช่วยแก้ปัญหาทันที
ชั้นวางของเยอะ

Cons:

ขี้นกพิราบเต็มระเบียง,ประตูเป็นแบบไขกุญแจ ล็อกแน่นหนาดีแต่แอบเปิดยากนิดหน่อย

2026-03-07 • via Nuitee
N
Nabin • couple • ae
8
2026-03-06 • via Nuitee
M
Marilyn • couple • us
1
Would not stay there ever again
Pros:

location was 15 min from airport

Cons:

There always a heavy cigarette smell that came into the unit questioned the staff about it they did nothing but reminded me it was a non-smoking facility

2026-03-05 • via Nuitee
Мария • couple • ua
10
2026-03-01 • via Nuitee