New Imperial Hotel

Hotels
8.8 (1769 reviews)
Jaffa Gate Old City , Jerusalem , il

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Breakfast quality
No parking
No elevator

Categories

Cleanliness
8.58
Multiple reviews mention cleanliness as good, but some issues related to breakfast may reflect on overall assessment.
Service
9.35
Staff is frequently described as friendly, professional, and responsive across multiple reviews.
Location
9.39
The location is consistently praised, especially for its proximity to the old city and excellent views.
Room Quality
8.84
Rooms are generally described as clean and spacious, though some comments on worn furniture were noted.
Amenities
8.87
Some amenities like coffee machines in rooms are appreciated, though parking and elevator access are concerns.
Value for Money
8.83
The hotel provides a unique, historical experience, but concerns about breakfast detracted from perceived value.
Food and Beverage
7.38
Several critical comments about the breakfast quality significantly impacted this rating.
Overall Experience
9.15
Guests report a generally positive experience with high recommendations, despite some concerns with breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:25

Property Description

Historical Building and Prime Location
The New Imperial Hotel, nestled next to the Old City of Jerusalem, offers a unique stay in a 19th-century building owned by the Greek Orthodox Church. Explore the charm of the Old City and the bustling Souq shopping district just a stroll away.

Modern Amenities and Comfort
Experience comfort in every room with air-conditioning, free WiFi, flat-screen TVs, and some rooms boasting balconies. The convenience of a refrigerator and electric kettle adds a touch of home. Relax in private bathrooms with a bath or shower.

Convenience and Services
Enjoy 24-hour front desk assistance, a relaxing terrace, and access to meeting facilities. The hotel offers a safety deposit box, luggage storage, and an internet lounge. With a grocery shop nearby and Mediterranean restaurants close by, your needs are catered to effortlessly.

To book your stay at the New Imperial Hotel and immerse yourself in history and modern comforts, make your reservation now!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that the property is located in a building with no elevator. When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1769 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.38
Overall Experience: 9.15
R
Radim • couple • cz
9
Pros:

Perfect location and cosy, old-fashion style hotel. Quiet rooms, comfortable beds and roomy shower.

Cons:

Breakfest ordered and paid, but not delivered. "We have little business, we don't serve" explanation doesn't not really satisfy.

2026-06-27 • via Nuitee
K
Kerpács • couple • hu
2
2026-06-27 • via Nuitee
K
Kerpács • family_with_children • hu
3
2026-06-27 • via Nuitee
אורית מרד פרקש • solo_traveller • il
10
2026-06-26 • via Nuitee
שיראל ויוסי • solo_traveller • il
9
2026-06-23 • via Nuitee
E
Evgeny • couple • il
9
2026-06-21 • via Nuitee
A
Alison • solo_traveller • za
10
This was my second visit to this hotel.
Pros:

This hotel has lots of character. Staff very helpful. They have a family tree posted in the lobby dating back to 1490!

Cons:

The breakfast room was closed as they have so few guests due to the war.

2026-06-20 • via Nuitee
M
matthew • solo_traveller • au
10
Pros:

Very grand

Cons:

N/A

2026-06-19 • via Nuitee
G
GILI • solo_traveller • il
7
2026-06-19 • via Nuitee
E
Elena • solo_traveller • il
8
Pros:

Расположение царское

Cons:

Номер уставший

2026-06-17 • via Nuitee
O
Oksana • extended_group • il
10
Хороший отель в Старом городе
Pros:

Хороший отель, прекрасное расположение. Чисто и тихо. Если не брать завтрак, то утром можно найти возле кофемашины свежие круасоны. Очень приятно. Обязательно вернемся.

Cons:

нет такого

2026-06-14 • via Nuitee
Y
Yuri • solo_traveller • il
9
2026-06-07 • via Nuitee
K
Kerpács • family_with_children • hu
10
2026-06-07 • via Nuitee
K
Kerpács • family_with_children • hu
10
2026-06-07 • via Nuitee
W
william • solo_traveller • us
10
Pros:

Great location. Great staff

2026-06-05 • via Nuitee
M
MB55 • solo_traveller • us
10
2026-06-05 • via Nuitee
P
Pèternè • couple • hu
10
Bàrkinek tudom ajànlani!
Pros:

Szuper helyen van. Nagyon kedves mindenki! Èvek òta mindig ide jövök vissza.

Cons:

Minden szuper!

2026-06-04 • via Nuitee
B
Blaize • family_with_children • gb
10
We loved it and cant wait to visit again
Pros:

The location is exquisite, incredible view of the Tower of David and roof top views of the mound of olives and the golden dome. The hotel is beautifully decorated with history and local antiques.

2026-06-04 • via Nuitee
Y
yaron • extended_group • il
5
Pros:

מיקום. בניין יפה. צוות שירותי שנתן מענה טוב לכל בקשותינו

Cons:

עיצוב חדרים אקלקטי. חדר מיושן. עבר שיפוץ זול. למשל דלתות אלומיניום מוזרות. אין ציפה לשמיכה רק סדין. מרפסת עם לשלשת יונים.

2026-06-04 • via Nuitee
G
GILLIAN • couple • gb
10
Fantastic experience in the heart of the old city
Pros:

Location inside the old city and the rooftop terrace

Cons:

Nothing

2026-06-03 • via Nuitee