Del Parque Hotel & Suites

Hotels
8.5 (1210 reviews)
Benigno Malo 9-21 y Bolivar , Cuenca , ec

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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Concierge service
Invoice provided
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Review Highlights

Pros:
Great location
Unique and charming architecture
Excellent breakfast
Cons:
Cleanliness issues upon arrival
Street noise and lack of personal attention
Maintenance concerns in rooms

Categories

Cleanliness
7.08
Some reviews mention issues with cleanliness, with one indicating the room was not well cleaned upon arrival.
Service
9.05
General positive sentiments about staff attentiveness, though some mentioned a lack of dedicated personnel.
Location
9.09
Described as fantastic and very central, with easy access to various attractions.
Room Quality
8.04
Rooms are spacious and comfortable, but there were mentions of small beds and some maintenance issues.
Amenities
8.57
Amenities such as decent WiFi, good kitchen facilities, and excellent breakfast were highlighted.
Value for Money
8.53
The overall experience suggests good value for the location and accommodation, despite noted inconsistencies.
Food and Beverage
9.08
Breakfast options were praised as excellent and enjoyable.
Overall Experience
8.55
Despite some negatives, the unique charm and location lead to a largely positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:05

Property Description

Classic Colonial-Style Decor and Stunning Views
Del Parque Hotel & Suites offers a classic colonial-style décor with breathtaking views of the city, providing a charming and picturesque setting for your stay.

Elegant and Comfortable Rooms with Modern Amenities
The rooms at Del Parque Hotel & Suites are elegantly designed, offering comfort and style. Each room features satellite TV, a private bathroom with complimentary toiletries, and a working desk, ensuring a relaxing and convenient experience for guests.

Convenient Location and Exceptional Services
Located in central Cuenca, Ecuador, the hotel is situated near Abdon Calderon Park and the cathedral, offering easy access to nearby dining options and attractions. With a 24-hour front desk, terrace, and tour desk, guests can expect exceptional service throughout their stay.

Experience the beauty of Cuenca at Del Parque Hotel & Suites. Book now for an unforgettable stay!

Important information:

Please note room are located in the third floor and there is no elevator available at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1210 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
A
Araty • solo_traveller • ec
10
exelente me encanto
Pros:

la habitación y la ubicación

2026-05-22 • via Nuitee
A
Ainsley • solo_traveller • us
8
2026-05-18 • via Nuitee
D
Diego • solo_traveller • ec
10
Recomendadisimo
Pros:

La ubicación

Cons:

Falta de ascensor

2026-05-18 • via Nuitee
P
Pasquale • couple • us
10
Excellent location. Great staff. Free breakfast. Excellent view of the city
Pros:

It’s a landmark. Clean and friendly stuff.

Cons:

Walking up the stairs.

2026-05-15 • via Nuitee
J
Javier • couple • co
10
Pros:

El Hotel es muy bello, ubicado en el centro histórico, está muy conservado debido a su antiguedad, el aseo excelente, el desayuno delicioso y abundante, la buena ubicación permite conocer caminando los lugares más lindos del centro de Cuenca. La habitación muy cómoda con una decoración de época muy bonita y amplia, las sabanas y el colchon excelentes.

Cons:

Un poquito de ruido en las noches.

2026-05-14 • via Nuitee
V
Veronica • family_with_children • ec
6
Bonito pero tiene que mejorar.
Pros:

Me encanto la ubicación y el cuarto amplio.

Cons:

No es para viajar con personas mayores, ni con niños. Nuestros cuartos estaban en un 3er piso sin elevador, los balcones hermosos pero nada seguros para los niños y las llaves de los cuartos muy rusticas para manipular. Lo peor era el olor en el baño, apestaba, todo el tiempo tuvimos que mantener el extractor encendido porque era invivible estar con esa peste a desague.

2026-05-13 • via Nuitee
S
Sánchez • solo_traveller • ec
8
2026-05-12 • via Nuitee
D
Damien Lynch • solo_traveller • pe
5
2026-05-12 • via Nuitee
M
MARIA • couple • ec
4
Muy Bien ubicado sin embargo la estancia se vuelve difícil en la noche por la bulla de la calle
Pros:

Ubicación nena el Centro de Cuenca cerca de todo

Cons:

Instalaciones con baño en mal estado baldosas rotas poca luz, hay un Club alado que no nos dejo dormir la primera noche. Se escucha cualquier sonido de la calle

2026-05-11 • via Nuitee
D
diego • couple • ec
8
2026-05-08 • via Nuitee
S
Sandro • solo_traveller • lu
7
Pros:

A very old building with charm

Cons:

The noise

2026-05-07 • via Nuitee
M
Maria • couple • us
7
I wasn't aware it did not have an elevator but it has a good view.
Pros:

The room, the view

Cons:

I wasn't aware it did not have an elevator.
You can listen to the noise in the streets.

2026-05-05 • via Nuitee
S
Santiago José • couple • ec
10
2026-05-04 • via Nuitee
A
Andy Illescas • solo_traveller • gt
9
Pros:

La ubicación era perfecta y desde el balcón se podían ver las cúpulas de la catedral. El desayuno bastante bueno y completo.

Cons:

Algunas instalaciones son muy viejas por lo que rechinan mucho y la ducha podría estar mejor.

2026-05-01 • via Nuitee
M
Michael • solo_traveller • au
9
Unique. Do your self a favour. Stay here.
Pros:

It is unique. The door key and balcony latches must be 100 years old. The hotel is like walking into the past. Security is excellent. Position .. there is no better.

Cons:

As the hotel is positioned so well at the square you can get some noise till late from revellers on the weekend. But. Not really an issue for me.

2026-04-27 • via Nuitee
G
Gabriela Domenica • solo_traveller • ec
10
2026-04-27 • via Nuitee
V
Vladimir • couple • es
1
2026-04-27 • via Nuitee
G
garcia • couple • fr
9
Pros:

Demeure coloniale

Cons:

Accès au chambre par escalier
Un anti dérapant serai le bienvenu sur les nez de marchés

2026-04-27 • via Nuitee
H
Hugo • solo_traveller • ec
10
Ubicación privilegiada a un precio muy conveniente
Pros:

Sin duda la ubicación es excepcional, con una hermosa vista al Parque Calderón. A pocos pasos de la Catedral y de una diversidad de restaurantes y tiendas.

Cons:

Las habitaciones en el tercer piso, podrían ser un inconveniente para algunas personas

2026-04-23 • via Nuitee
N
NATALI • solo_traveller • ec
9
Pros:

La ubicación

Cons:

El internet la verdad fue muy malo en la habitación, fue muy complicado trabajar. Se recomienda mejorar la calidad.

2026-04-20 • via Nuitee