Del Parque Hotel & Suites

Hotels
8.5 (1200 reviews)
Benigno Malo 9-21 y Bolivar , Cuenca , ec

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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Concierge service
Invoice provided
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Review Highlights

Pros:
Great location
Unique and charming architecture
Excellent breakfast
Cons:
Cleanliness issues upon arrival
Street noise and lack of personal attention
Maintenance concerns in rooms

Categories

Cleanliness
7.08
Some reviews mention issues with cleanliness, with one indicating the room was not well cleaned upon arrival.
Service
9.05
General positive sentiments about staff attentiveness, though some mentioned a lack of dedicated personnel.
Location
9.09
Described as fantastic and very central, with easy access to various attractions.
Room Quality
8.04
Rooms are spacious and comfortable, but there were mentions of small beds and some maintenance issues.
Amenities
8.57
Amenities such as decent WiFi, good kitchen facilities, and excellent breakfast were highlighted.
Value for Money
8.53
The overall experience suggests good value for the location and accommodation, despite noted inconsistencies.
Food and Beverage
9.08
Breakfast options were praised as excellent and enjoyable.
Overall Experience
8.55
Despite some negatives, the unique charm and location lead to a largely positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:05

Property Description

Classic Colonial-Style Decor and Stunning Views
Del Parque Hotel & Suites offers a classic colonial-style décor with breathtaking views of the city, providing a charming and picturesque setting for your stay.

Elegant and Comfortable Rooms with Modern Amenities
The rooms at Del Parque Hotel & Suites are elegantly designed, offering comfort and style. Each room features satellite TV, a private bathroom with complimentary toiletries, and a working desk, ensuring a relaxing and convenient experience for guests.

Convenient Location and Exceptional Services
Located in central Cuenca, Ecuador, the hotel is situated near Abdon Calderon Park and the cathedral, offering easy access to nearby dining options and attractions. With a 24-hour front desk, terrace, and tour desk, guests can expect exceptional service throughout their stay.

Experience the beauty of Cuenca at Del Parque Hotel & Suites. Book now for an unforgettable stay!

Important information:

Please note room are located in the third floor and there is no elevator available at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1200 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
A
Andy Illescas • solo_traveller • gt
9
Pros:

La ubicación era perfecta y desde el balcón se podían ver las cúpulas de la catedral. El desayuno bastante bueno y completo.

Cons:

Algunas instalaciones son muy viejas por lo que rechinan mucho y la ducha podría estar mejor.

2026-05-01 • via Nuitee
V
Vladimir • couple • es
1
2026-04-27 • via Nuitee
M
Michael • solo_traveller • au
9
Unique. Do your self a favour. Stay here.
Pros:

It is unique. The door key and balcony latches must be 100 years old. The hotel is like walking into the past. Security is excellent. Position .. there is no better.

Cons:

As the hotel is positioned so well at the square you can get some noise till late from revellers on the weekend. But. Not really an issue for me.

2026-04-27 • via Nuitee
G
Gabriela Domenica • solo_traveller • ec
10
2026-04-27 • via Nuitee
G
garcia • couple • fr
9
Pros:

Demeure coloniale

Cons:

Accès au chambre par escalier
Un anti dérapant serai le bienvenu sur les nez de marchés

2026-04-27 • via Nuitee
H
Hugo • solo_traveller • ec
10
Ubicación privilegiada a un precio muy conveniente
Pros:

Sin duda la ubicación es excepcional, con una hermosa vista al Parque Calderón. A pocos pasos de la Catedral y de una diversidad de restaurantes y tiendas.

Cons:

Las habitaciones en el tercer piso, podrían ser un inconveniente para algunas personas

2026-04-23 • via Nuitee
N
NATALI • solo_traveller • ec
9
Pros:

La ubicación

Cons:

El internet la verdad fue muy malo en la habitación, fue muy complicado trabajar. Se recomienda mejorar la calidad.

2026-04-20 • via Nuitee
W
William • family_with_children • ca
3
Pros:

Nothings

2026-04-17 • via Nuitee
N
Nadia • solo_traveller • ec
10
Pros:

La ubicación siempre voy alla

2026-04-16 • via Nuitee
M
Marta • couple • ca
10
2026-04-16 • via Nuitee
B
Birgit • solo_traveller • de
9
2026-04-14 • via Nuitee
M
Markus • family_with_children • de
4
Pros:

Penetranter Gestank aus Bad

2026-04-14 • via Nuitee
V
Vannia • family_with_children • ec
10
WiFi
Pros:

La atención, el personal muy amable, siempre dispuesto a ayudar.

Cons:

La señal del Wi-fi un poco deficiente

2026-04-11 • via Nuitee
T
Tomas • family_with_children • us
2
If you want to throw your money away, stay here.
Pros:

The location was fantastic.

Cons:

Very noisy rooms, breakfast area was closed and we were never told, so we ate in a dirty area upstairs, lots of stairs to your room, the front door lock is a wooden stick, the stairwell is full of rotten wood, and the wooden floors in the rooms are very noisy. A 2 for sure.

2026-04-10 • via Nuitee
M
Marco • solo_traveller • ec
8
Agradable
Pros:

Está en remodelación la cafetería y el desayuno tarda demasiado ofrecieron cosas que no tenían y eso hizo que se demore más

Cons:

El desayuno

2026-04-08 • via Nuitee
G
Gabriela • couple • ec
10
excelente ubicacion inmejorable vista
Pros:

la ubicacion y la habitacion increible con las cupulas de la catedral, la comidad de sus instalaciones y la cama

2026-04-08 • via Nuitee
M
Montiel • family_with_children • ec
9
Pros:

La decoración y el personal

2026-04-07 • via Nuitee
J
Jakes • couple • ec
10
2026-04-05 • via Nuitee
E
Estefania • couple • es
1
2026-04-04 • via Nuitee
G
Grace • family_with_children • us
7
Pros:

I like that it was right next to Calderon park

Cons:

I didn't like the creaking floors and going up 3 flight of stairs (no elevators).

2026-04-03 • via Nuitee