Del Parque Hotel & Suites

Hotels
8.5 (1223 reviews)
Benigno Malo 9-21 y Bolivar , Cuenca , ec

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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Concierge service
Invoice provided
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Review Highlights

Pros:
Great location
Unique and charming architecture
Excellent breakfast
Cons:
Cleanliness issues upon arrival
Street noise and lack of personal attention
Maintenance concerns in rooms

Categories

Cleanliness
7.08
Some reviews mention issues with cleanliness, with one indicating the room was not well cleaned upon arrival.
Service
9.05
General positive sentiments about staff attentiveness, though some mentioned a lack of dedicated personnel.
Location
9.09
Described as fantastic and very central, with easy access to various attractions.
Room Quality
8.04
Rooms are spacious and comfortable, but there were mentions of small beds and some maintenance issues.
Amenities
8.57
Amenities such as decent WiFi, good kitchen facilities, and excellent breakfast were highlighted.
Value for Money
8.53
The overall experience suggests good value for the location and accommodation, despite noted inconsistencies.
Food and Beverage
9.08
Breakfast options were praised as excellent and enjoyable.
Overall Experience
8.55
Despite some negatives, the unique charm and location lead to a largely positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:05

Property Description

Classic Colonial-Style Decor and Stunning Views
Del Parque Hotel & Suites offers a classic colonial-style décor with breathtaking views of the city, providing a charming and picturesque setting for your stay.

Elegant and Comfortable Rooms with Modern Amenities
The rooms at Del Parque Hotel & Suites are elegantly designed, offering comfort and style. Each room features satellite TV, a private bathroom with complimentary toiletries, and a working desk, ensuring a relaxing and convenient experience for guests.

Convenient Location and Exceptional Services
Located in central Cuenca, Ecuador, the hotel is situated near Abdon Calderon Park and the cathedral, offering easy access to nearby dining options and attractions. With a 24-hour front desk, terrace, and tour desk, guests can expect exceptional service throughout their stay.

Experience the beauty of Cuenca at Del Parque Hotel & Suites. Book now for an unforgettable stay!

Important information:

Please note room are located in the third floor and there is no elevator available at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1223 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
J
juan • couple • ec
10
Todo bien
Pros:

👍

Cons:

👍

2026-06-03 • via Nuitee
P
Pazos • solo_traveller • ec
10
No me lo esperaba!
Pros:

El hotel bien mantenido. Mi habitación muy linda, cómoda y limpia. El desayuno estuvo muy rico.

Cons:

Un poquito el ruido, ya que mi habitación daba a la calle. Pero si se pudo descansar.

2026-06-02 • via Nuitee
S
Stefan • solo_traveller • de
10
Cuenca at its best!
Pros:

Super zentrale Lage, extrem freundliches Personal, tolles Frühstück und sehr guter Preis für die Lage. Sehr schönes Gebäude, großes Zimmer und fantastischer Blick auf die Kathedrale.

2026-06-01 • via Nuitee
R
Reynaldo • solo_traveller • ec
8
Buen lugar para hospedarse y disfrutar lo clásico, pero hay pequeños detalles que mejorar.
Pros:

La fachada se ve impecable, el interior conserva el diseño antiguo, y la atención del personal es muy buena.

Cons:

Yo viajé por trabajo, la calidad del internet es muy mala. Finalmente, está bien que conserven el diseño antiguo pero hay que hacer reparaciones en varias cosas, hay dificultad para cerrar la puertas antiguas, las ventanas que dan a la calle casi no aislan el ruido de autos y personas.

2026-05-31 • via Nuitee
A
ANDRES • solo_traveller • ec
8
agradable
Pros:

Cerca del parque Calderon

Cons:

no tiene ascensor

2026-05-30 • via Nuitee
A
ANDRES • solo_traveller • ec
8
Agradable
Pros:

Ubicación

Cons:

Ruido de local cercano , música con alto volumen hasta tarde en la noche

2026-05-28 • via Nuitee
A
ANDRES • solo_traveller • ec
8
Agradable
Pros:

Ubicación

Cons:

Sale olor desagradable del desagüe de la ducha, se lo evito colocando una toalla sobre el mismo

2026-05-28 • via Nuitee
A
andrewmarcus • solo_traveller • us
9
Great
Pros:

An authentic hotel inside an old mansion. Right in the historical center. Very friendly staff, allowed me to check in as early as at 10 am. Can you imagine?!

2026-05-28 • via Nuitee
M
Maria del mar • solo_traveller • es
10
Pros:

Todo

Cons:

Que no tenga ascensor

2026-05-27 • via Nuitee
A
ANDRES • solo_traveller • ec
8
agradable
Pros:

la ubicación cerca de todo

Cons:

del sifon de la ducha se emitia un olor desagradable, tube que colocar una toalla sobre el mismo para evitarlo

2026-05-26 • via Nuitee
V
Valentina • couple • de
10
2026-05-26 • via Nuitee
L
Luis Alfredo • extended_group • ec
10
2026-05-26 • via Nuitee
A
ANDRES • solo_traveller • ec
8
agradable
Pros:

habitacion con vista al parque calderon

Cons:

abajo del piso de las habitaciones hay un local bar musical que pone su musica muy alto

2026-05-26 • via Nuitee
A
Andrea • couple • ch
9
Would definitely come here again.
Pros:

Very central location, spacious, nice old building.

Cons:

The bathroom was a bit smelly. Naturally it's not a quiet place as it is very central and the plaza is quiet lively.

2026-05-25 • via Nuitee
A
Araty • solo_traveller • ec
10
exelente me encanto
Pros:

la habitación y la ubicación

2026-05-22 • via Nuitee
D
Diego • solo_traveller • ec
10
Recomendadisimo
Pros:

La ubicación

Cons:

Falta de ascensor

2026-05-18 • via Nuitee
A
Ainsley • solo_traveller • us
8
2026-05-18 • via Nuitee
P
Pasquale • couple • us
10
Excellent location. Great staff. Free breakfast. Excellent view of the city
Pros:

It’s a landmark. Clean and friendly stuff.

Cons:

Walking up the stairs.

2026-05-15 • via Nuitee
J
Javier • couple • co
10
Pros:

El Hotel es muy bello, ubicado en el centro histórico, está muy conservado debido a su antiguedad, el aseo excelente, el desayuno delicioso y abundante, la buena ubicación permite conocer caminando los lugares más lindos del centro de Cuenca. La habitación muy cómoda con una decoración de época muy bonita y amplia, las sabanas y el colchon excelentes.

Cons:

Un poquito de ruido en las noches.

2026-05-14 • via Nuitee
V
Veronica • family_with_children • ec
6
Bonito pero tiene que mejorar.
Pros:

Me encanto la ubicación y el cuarto amplio.

Cons:

No es para viajar con personas mayores, ni con niños. Nuestros cuartos estaban en un 3er piso sin elevador, los balcones hermosos pero nada seguros para los niños y las llaves de los cuartos muy rusticas para manipular. Lo peor era el olor en el baño, apestaba, todo el tiempo tuvimos que mantener el extractor encendido porque era invivible estar con esa peste a desague.

2026-05-13 • via Nuitee