Hilton Garden Inn Roanoke

Hotels
•
Hilton Garden Inn
8.8 (375 reviews)
4500 South Peak Boulevard , Roanoke , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful views
Good food
Clean rooms
Cons:
Noisy rooms
Moldy shower curtain
High cost for amenities

Categories

Cleanliness
7.69
The bathroom shower curtain was molded, and the room had a moldy smell.
Service
9.66
The front desk was very accommodating for our family.
Location
9.7
Beautiful hotel with a pretty view and good location.
Room Quality
8.15
Some rooms were comfortable, but many show signs of wear and noise issues.
Amenities
8.68
Good pool and dining options, but limited menu and additional breakfast cost.
Value for Money
8.14
Paid a high price for amenities and breakfast that did not meet expectations.
Food and Beverage
9.19
Food was delicious with wonderful service.
Overall Experience
9.16
General impression was good but with several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:16

Property Description

Luxurious Amenities
Experience comfort and convenience at the Hilton Garden Inn Roanoke with modern rooms featuring work desks, complimentary high-speed Internet, and top-notch amenities like flat-screen TVs and coffee makers.

Leisure Facilities
Unwind and relax with access to an indoor pool, seasonal heated outdoor pool, and a fitness center. Whether you're traveling for business or leisure, our hotel has everything you need to stay active and refreshed during your stay.

Convenient Location
Located just 7.5 km from Downtown Roanoke, our hotel offers easy access to the city's attractions while providing a peaceful retreat. Book your stay now and enjoy complimentary parking and proximity to Roanoke-Blacksburg Regional Airport.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 375 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
L
Lizz Simmons • solo_traveller • us
6
Clean and friendly but inconvenient stay
Pros:

I loved how friendly the staff were and the cleanliness. The location was also perfect because of where we were headed the next day.

Cons:

I didn't understand why there was a season for the indoor pool. It's the end of April in Virginia, which is pool weather regardless, but the fact is it's an indoor pool...that wasn't open for "the season" and to open again at the end of May. There was nothing about the pool not being open during my reservation or I wouldn't have stayed here.
I also did not have towels in my bathroom. So, after my shower at 6a, I didn't have towels to dry off. I called down to the office and housekeeping but no one answered. I let someone know after the fact, but it was very inconvenient.

2026-04-25 • via Nuitee
R
Rui • family_with_children • us
1
2026-04-22 • via Nuitee
C
Cindy • couple • us
9
2026-04-20 • via Nuitee
L
Lucinda • extended_group • us
9
Pros:

The breakfast was good with a great variety.

2026-04-20 • via Nuitee
J
Janis • family_with_children • us
10
Pros:

Great and friendly staff! Breakfast is for an additional fee but worth it.

2026-04-13 • via Nuitee
5
579tm • Family
8
Nice, but no complimentary breakfast
Pros:

Great location. The room was clean and the beds were comfortable. The staff was very friendly and helpful. My only disappointment was that there was no complimentary breakfast. I guess I overlooked that when I booked the room. I didn't pay the $13 or $14 for the breakfast buffet, so I can't comment on the quality of the food, but from what I saw it didn't look much different than what you get for free at most other hotels.

2026-04-06 • via Tripadvisor
N
Nora • family_with_children • us
10
2026-04-05 • via Nuitee
C
chris • couple • us
7
Nice hotel but for the price needs some improvements
Pros:

Nice hotel in a convenient location for Roanoke and the surrounding areas with a good restaurant/breakfast area although for an additional charge.

Cons:

Unfortunately the television service was out and apparently had been for a week. Obviously it was not the property’s fault, but I wish they would have informed us during check in as we were frustrated trying to use it unsuccessfully. We also were charged for the stay at the property although we had pre-paid through our booking service, so charged twice requiring a refund after communicating with the property, which they promptly did.

2026-03-27 • via Nuitee
R
Run Wild • couple • us
7
Pros:

Clean, comfortable, well-appointed rooms.

Cons:

Due to a power issue, there was no TV for two days

2026-03-26 • via Nuitee
J
John • family_with_children • us
9
2026-03-03 • via Nuitee
C
Cathy • solo_traveller • us
10
2026-02-24 • via Nuitee
J
Jacob • couple • us
1
Pros:

Nothing

Cons:

They messed up our reservation and did not let us stay because they said we have not paid yet. Even though we did pay through booking.com

2026-01-20 • via Nuitee
M
Marvin • couple • us
9
2026-01-19 • via Nuitee
T
Tory • couple • us
9
2026-01-15 • via Nuitee
P
P7421ULthomasb • Family
10
Great experience!
Pros:

Alisha and Sir James were awesome! Delicious food. Amazing service and lovely atmosphere. Very welcoming and kind. Thank you!

2026-01-07 • via Tripadvisor
J
Jesse • couple • us
9
2026-01-04 • via Nuitee
T
Taylor • couple • us
10
2025-12-30 • via Nuitee
B
Burch • couple • us
7
2025-12-30 • via Nuitee
K
Katherine • family_with_children • us
10
2025-12-12 • via Nuitee
Q
Quest67738457943 • Business
10
Dinner at Hilton Garden
Pros:

Hhad dinner at the hotel. James made the best meal. He is definitely 5 star. Have the meatballs they are delicious Thanks James

2025-11-24 • via Tripadvisor