The Great Falls Inn By Riversage

Hotels
8.4 (1078 reviews)
1400 28th Street South , Great Falls , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Friendly staff
Comfortable beds
Cons:
Noisy rooms
Mediocre breakfast
Service issues due to short staffing

Categories

Cleanliness
8.24
General consensus on cleanliness was positive with mentions of clean rooms; however, some outdated aspects were noted.
Service
8.21
Service was negatively impacted by short staffing issues but generally rated friendly by guests.
Location
9.25
Convenient location near hospital and attractions, with good parking access.
Room Quality
8.2
Rooms were described as comfortable but in need of updates, with some experiencing issues like noise.
Amenities
8.73
Amenities such as 24 hr coffee and overall cleanliness were appreciated, though breakfast options were lacking.
Value for Money
8.59
Perceived fair value, though some guests felt certain aspects needed improvement.
Food and Beverage
7.74
Breakfast was frequently described as mediocre, impacting overall dining satisfaction.
Overall Experience
8.21
Overall experiences varied, with emphasis on cleanliness and staff interactions but concerns about noise and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:09

Property Description

Convenient Location
Located just a 5-minute drive from Great Falls city centre, The Great Falls Inn By Riversage offers easy access to local attractions and amenities.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as air conditioning, cable TV, and free WiFi. Some rooms even feature a microwave and refrigerator for added convenience.

Guest-Focused Services
Enjoy complimentary parking, access to the on-site fitness centre, and a warm welcome from our 24-hour front desk staff. Additionally, take advantage of vending machines, luggage storage, and laundry facilities during your stay.

Experience comfort and convenience at The Great Falls Inn By Riversage. Book your stay now!

Important information:

Please note that the pet fee is per pet, per night.

Pet-friendly rooms are extremely limited. Please contact the property in advance for additional information.

Driving Directions from Helena or from the Airport:
From I-15, take the 10th Avenue South exit and go east toward downtown. After crossing the River Bridge, proceed east two miles to 26th Street South. Turn right. Proceed two blocks to 15th Avenue South. Turn left. Hotel is straight ahead one block.

Driving Directions from Billings or Malmstrom:
Follow Route 87/89 which becomes 10th Avenue South to 26th Street. Turn left and proceed two blocks to 15th Avenue South. Turn left. Hotel is straight ahead one block.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLN

Location

Guest Reviews

8.4
Based on 1078 reviews
Cleanliness: 8.24
Service: 8.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.21
D
Dustin • family_with_children • ca
10
2026-10-31 • via Nuitee
F
FRANKIE • solo_traveller • us
9
I enjoy staying here. The staff has alwasy been friendly.
Cons:

Breakfast was not the best. Got there at 8:30 it closed at 9:00. Eggs were dry and old.
No flavored coffee creamer.

2026-10-29 • via Nuitee
J
Jeanne • family_with_children • us
7
Great location for early morning appointments at Hospital, wonderful staff, worn down building
Pros:

Location to Great Falls Clinic Hospital, very nice staff

Cons:

TV and alarm clock did not work, and while the place was neat and tidy, there were signs of wear and tear (torn carpet in hall way etc)

2026-10-27 • via Nuitee
T
Trena • couple • us
10
Front desk person w as very welcoming and helpful.
Pros:

Close proximity to dr appointments.

Cons:

Handicap bathroom did not have a heat lamp over the shower entrance/exit.

2026-10-26 • via Nuitee
R
Rosanne • couple • ca
8
Great energy, great staff, comfortable, clean and safe! Recommend!
Pros:

Very Clean, accessible, comfortable, safe, you can’t hear the people in the neighbouring suites, quiet. Super comfy beds, it’s older but very well maintained and they keep up with wear and tear.

Cons:

TVs need updating, elevator seems very old but maintained.

2026-10-26 • via Nuitee
C
Corinne • family_with_children • ca
10
Pros:

Clean, friendly, well maintained

2026-10-23 • via Nuitee
G
Graham • couple • us
7
2026-10-23 • via Nuitee
J
Jacqueline • couple • us
10
Pros:

It was comfortable, the staff was nice, and it was close to the base.

Cons:

I liked everything!

2026-10-22 • via Nuitee
R
Rebecca • family_with_children • us
8
Love staying here!
Pros:

Always friendly staff... Good breakfast... Good location... Clean and quiet. And free popcorn 🍿

Cons:

It is right next to the hospital helipad. We had our window open so helicopter was really loud, BUT as soon as we closed the window it was quiet! Great soundproofing!!!

2026-10-22 • via Nuitee
D
Debbie • couple • us
8
2026-10-21 • via Nuitee
K
Katherine • family_with_children • us
10
2026-10-20 • via Nuitee
M
Mary • couple • us
10
Pros:

Staff was kind and accommodating!

2026-10-14 • via Nuitee
G
Galina • couple • ca
10
2026-10-09 • via Nuitee
G
Galina • couple • ca
10
The hotel is very good.
Pros:

Everything was very good. The room was very clean, the beds were very comfortable, there was coffee and popcorn in the lobby, and there was a nice breakfast. The location was good, the place is next to the hospital, and it was nice and quiet,

Cons:

I liked everything.

2026-10-09 • via Nuitee
J
Joyce • couple • us
7
Pros:

Breakfast was a simple continental. Same as every other hotel.
Conveniently located in safe/good neighborhood.

Cons:

Front desk staff needs to be replaced. Both at check in and morning. Check in woman was abrupt to the point of rudeness. Not helpful with a WiFi concern. Could care a less attitude. Morning women scolded the breakfast girl so that others could hear.

2026-09-18 • via Nuitee
N
Nicola Grange • solo_traveller • gb
10
Pros:

Lovely spotlessly clean, comfortable hotel

Cons:

Nothing

2026-09-18 • via Nuitee
C
Chris • solo_traveller • us
8
2026-09-17 • via Nuitee
S
Shawna • couple • us
8
2026-09-15 • via Nuitee
S
Stephana • couple • us
8
2026-09-12 • via Nuitee
D
Deborah • couple • us
8
2026-09-06 • via Nuitee