The Great Falls Inn By Riversage

Hotels
8.4 (1078 reviews)
1400 28th Street South , Great Falls , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Friendly staff
Comfortable beds
Cons:
Noisy rooms
Mediocre breakfast
Service issues due to short staffing

Categories

Cleanliness
8.24
General consensus on cleanliness was positive with mentions of clean rooms; however, some outdated aspects were noted.
Service
8.21
Service was negatively impacted by short staffing issues but generally rated friendly by guests.
Location
9.25
Convenient location near hospital and attractions, with good parking access.
Room Quality
8.2
Rooms were described as comfortable but in need of updates, with some experiencing issues like noise.
Amenities
8.73
Amenities such as 24 hr coffee and overall cleanliness were appreciated, though breakfast options were lacking.
Value for Money
8.59
Perceived fair value, though some guests felt certain aspects needed improvement.
Food and Beverage
7.74
Breakfast was frequently described as mediocre, impacting overall dining satisfaction.
Overall Experience
8.21
Overall experiences varied, with emphasis on cleanliness and staff interactions but concerns about noise and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:09

Property Description

Convenient Location
Located just a 5-minute drive from Great Falls city centre, The Great Falls Inn By Riversage offers easy access to local attractions and amenities.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as air conditioning, cable TV, and free WiFi. Some rooms even feature a microwave and refrigerator for added convenience.

Guest-Focused Services
Enjoy complimentary parking, access to the on-site fitness centre, and a warm welcome from our 24-hour front desk staff. Additionally, take advantage of vending machines, luggage storage, and laundry facilities during your stay.

Experience comfort and convenience at The Great Falls Inn By Riversage. Book your stay now!

Important information:

Please note that the pet fee is per pet, per night.

Pet-friendly rooms are extremely limited. Please contact the property in advance for additional information.

Driving Directions from Helena or from the Airport:
From I-15, take the 10th Avenue South exit and go east toward downtown. After crossing the River Bridge, proceed east two miles to 26th Street South. Turn right. Proceed two blocks to 15th Avenue South. Turn left. Hotel is straight ahead one block.

Driving Directions from Billings or Malmstrom:
Follow Route 87/89 which becomes 10th Avenue South to 26th Street. Turn left and proceed two blocks to 15th Avenue South. Turn left. Hotel is straight ahead one block.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLN

Location

Guest Reviews

8.4
Based on 1078 reviews
Cleanliness: 8.24
Service: 8.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.21
R
Resa couple us
10
We continue to return to this location because of comfortable and clean rooms plus great breakfasts.
Pros:

Quiet and great location to hospitals. Breakfast is fabulous and staff so very pleasant and helpful.

2026-08-27 via Nuitee
F
Fredric solo_traveller us
8
Pros:

Perfect for stay while husband was in hospital
And really appreciate the taller toilets in the rooms

Cons:

Only complaint was no fitted sheets on our bed. Spent the nights there fighting the sheets that kept getting tangled around my feet and the wrinkles that formed under my body

2026-08-20 via Nuitee
B
Brad solo_traveller us
9
2026-08-13 via Nuitee
A
Alisa extended_group us
10
Pros:

Great area. Comfortable bed.

2026-08-10 via Nuitee
D
Diann couple us
9
Pros:

Clean and had a guest laundry

2026-08-08 via Nuitee
T
Terry solo_traveller ca
9
2026-08-07 via Nuitee
S
Sarlo couple us
3
Had to go to Great falls for a medical appointment, this was close.
Pros:

this tells you everything...there was a sign that said "Don't leave valuables in your car"

Cons:

The Riversage was nowhere near the river

2026-08-04 via Nuitee
E
Elvina couple us
10
Pros:

clean friendly quiet

2026-08-03 via Nuitee
J
Juliann solo_traveller us
6
Pros:

Location

Cons:

Pricey. Small rooms

2026-08-03 via Nuitee
D
David solo_traveller us
9
2026-07-25 via Nuitee
S
Stephanie couple us
10
Great little find.
Pros:

Comfy and clean rooms. Delicious breakfast

2026-07-21 via Nuitee
L
LuAnn couple us
10
2026-07-21 via Nuitee
W
Wesley family_with_children us
8
2026-07-20 via Nuitee
F
Frank solo_traveller us
9
Pros:

Location was quiet and convenient.

2026-07-18 via Nuitee
K
kelsberg solo_traveller ca
9
Pros:

Location is great, staff was awesome, room was clean and well kept with a comfy bed. Nice simple breakfast and coffee station.

Cons:

When you stay in any hotel or motel there's not much to do other than watch some TV and relax in some A/C climate so having a great channel selection is very important. Unfortunately the Great Falls Inn falls short in the TV department, not a deal breaker but close.

2026-07-18 via Nuitee
M
Marie family_with_children us
9
A very good hotel in a resudential setting - surrounded by medical facilities
Pros:

Large room , comfortable beds

Cons:

Poor lighting

2026-07-18 via Nuitee
C
Charles solo_traveller us
10
2026-07-17 via Nuitee
L
lisasE7717PV Couples Cut Bank, Montana
2
Hotel that lies on Naval Veteran
Pros:

My husband and I stayed here June 21st and checked out June 22nd, my husband had an MRI. at the hospital at 6:15 in the morning Monday June 22, we figured since we live in Cut Bank Montana and live 125 miles from great falls, we decided to rent a room here, as a Naval Veteran that lives on a fixed income, we paid the $99.90 for the room only to find out today after looking at my American Express statement they charged an extra $50 for saying that we smoked in our room , I'm sure they have cameras all over that property to show that me and my husband smoked in our truck and on their designated smoking bench outside NEVER in our room, I have never violated any hotels rules in any state and after having to pay the gas to go down and back and the cost of the room, $50 extra dollars for something that we did not do, and only to be accused of something that we did not do, this was a first and last for me if I didn't have to give any stars I wouldn't

2026-07-08 via Tripadvisor
O
Olson solo_traveller us
10
2026-07-04 via Nuitee
R
Ruth family_with_children us
10
2026-06-28 via Nuitee