Hotel Playa Cristal

Hotels
•
Independent
8.8 (55 reviews)
Madero No. 73-A, Col. centro, Catemaco, VER, 95870 , Catemaco , MX
52-294-9430329

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Gift shops or newsstand
Breakfast available (surcharge)
Safe-deposit box at front desk
Pool umbrellas
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Good location
Excellent service

Categories

Cleanliness
8.86
Standard quality for this hotel tier.
Service
9.13
Excelente trato, muy comodo.
Location
9.17
Muy agusto y centrico.
Room Quality
8.62
Standard quality for this hotel tier.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.66
Standard quality for this hotel tier.
Overall Experience
8.73
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:16

Property Description

Outdoor Pool and Garden View - Relax by the outdoor pool or enjoy the scenic garden view at Hotel Playa Cristal.

Dining Experience - Indulge in Mexican cuisine at Tierra de Tucanes restaurant with a bar/lounge, or opt for room service for a cozy meal.

Convenient Amenities - Benefit from complimentary wireless internet, onsite gift shops, and tour assistance. Business center, dry cleaning, and a 24-hour front desk are available for your comfort.

Immerse yourself in comfort and convenience at Hotel Playa Cristal, minutes away from Laguna Catemaco and Carmen Basilica. Book now for an unforgettable stay.

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.8
Based on 55 reviews
Cleanliness: 8.86
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.73
R
ROSY
10
Pros:

Muy agusto y centrico

2025-08-18 • via Nuitee
J
Javier
10
Pros:

Excelente trato, muy comodo

2025-07-16 • via Nuitee
J
James
10
Pros:

Nice breakfast and good dinners.
No hairdryer and not enough plugs. Nice garden to have a drink at end of day

2025-05-28 • via Nuitee
P
Paola
10
Pros:

Muy amables y atentos, a demás el restaurante está muy bonito

2025-04-27 • via Nuitee
M
Magdalena Munguia • family
10
Pros:

Muy amables, todo bien buena comida

2025-04-20 • via Nuitee
G
Glen
8
Pros:

Excelente ubicación, excelente restaurante y comida.

2025-03-08 • via Nuitee
L
Luis • family
8
Pros:

Exelente service with attention to details.
Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink

2025-02-18 • via Nuitee
F
Faty • partner
10
Pros:

Muy agradable el hotel y su restaurante todo muy rico

2025-02-17 • via Nuitee
G
Galilea
10
Pros:

Buen servicio , lo recomiendo

2025-01-16 • via Nuitee
N
Neftali
10
Pros:

Es tranquilo y en frente del malecon, muy accesible

2024-12-16 • via Nuitee
E
Eduardo
10
Pros:

Excelente

2024-11-15 • via Nuitee
G
Gerardo • partner
10
Pros:

Excelente trato de todo el personal. Hotel limpio y habitaciones renovadas

2024-10-15 • via Nuitee
A
Adolfo • partner
10
Pros:

Me la pase increible el lugar es bonito y tiene buena ubicación, el personal es super amable.

2024-09-02 • via Nuitee
V
Verified traveler
2
Hotel anticuado, urge remodelación, parece motel.
Pros:

Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.

2024-08-25 • via Nuitee
N
Nancy Azucena
10
Pros:

Excelente servicio

2024-07-23 • via Nuitee
G
Gerardo Wong • friends
10
Pros:

Muy buena atención por parte del personal y de su gerente

2024-07-21 • via Nuitee
D
David • partner
10
Pros:

Todo muy bien

2024-06-24 • via Nuitee
F
Florisol
10
Pros:

Close to the lake

2024-06-10 • via Nuitee
M
Martin Aaron
10
Pros:

Muy bien

2024-03-23 • via Nuitee
L
Lilia Elena • partner
10
Pros:

Excelentes instalaciones y la propiedad muy limpia

2024-03-12 • via Nuitee