Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful landscaping
Friendly and helpful staff
Clean and comfortable rooms
Great amenities
Good location
Cons:
Not all guests experienced breakfast options
Some mention remoteness of the location

Categories

Cleanliness
9.99
The reviews frequently highlight clean and well-maintained rooms and property.
Service
9.96
Numerous reviews describe the staff as helpful and friendly, contributing to an excellent experience.
Location
9.5
Guests mention the convenient location and accessibility to Chatham and surrounding areas.
Room Quality
9.75
Rooms are described as spacious, well-equipped, and very comfortable across multiple reviews.
Amenities
9.48
Amenities like heated pools, hot tubs, and in-room kitchens are praised for their quality and availability.
Value for Money
9.44
Guests feel that the quality of the stay justifies the price, given the overall experience.
Food and Beverage
9.49
Breakfast options and complementary services like free coffee are appreciated.
Overall Experience
10
The overall sentiment from reviews is overwhelmingly positive and filled with enthusiasm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Luxurious Amenities:
Indulge in the hot tub, outdoor pool, and game room for a relaxing stay.

Charming Accommodations:
Enjoy private patios, free Wi-Fi, cable TV, fridge, work desk, and cozy floral décor in spacious rooms.

Family-Friendly Features:
Kids will love the playground and table tennis while you take advantage of the on-site laundry facilities.

Book now for an unforgettable experience at Pleasant Bay Village Resort!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

9.7
Based on 246 reviews
Cleanliness: 9.99
Service: 9.96
Location: 9.5
Room Quality: 9.75
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 10
T
Tracey • couple • gb
3
We only stayed one night so it was disappointing we had the issues with the room. I did report this to the receptionist
Pros:

Initially the room looked good.

Cons:

We could not get the shower to work and the sink couldn't be used properly because the plug did work! The Coffee in the room was awful.

2026-10-24 • via Nuitee
J
Jennifer • couple • us
9
2026-10-23 • via Nuitee
Z
zheng • couple • us
9
Pros:

location is good

2026-09-14 • via Nuitee
N
Nicola • couple • gb
8
Good choice overall
Pros:

Comfortable accommodation, staff were very helpful

Cons:

Perhaps we should have booked somewhere nearer town for ease of dinning but good for access to the area

2026-09-10 • via Nuitee
F
Felix • family_with_children • de
5
Pros:

Beautiful, well-maintained gardens

Cons:

We booked through Booking.com for three people (two adults and a two-year-old child). We were assigned a very small room with a double bed, which was already uncomfortably small even for two adults.

When we raised the issue, the hotel was unable to provide either an extra bed or a larger room at no additional cost. We were instead offered a larger room for an additional $80. The night was extremely uncomfortable, and we were very disappointed with how the situation was handled.

Unfortunately, there was also significant traffic noise, as the room was located directly facing the road.

2026-09-10 • via Nuitee
A
Anthony • extended_group • us
7
Excellent location and overall a great place to stay.
Pros:

Room was clean and the grounds are very well maintained.

Cons:

Lobby is outdated.

2026-09-08 • via Nuitee
T
Toni • couple • gb
10
Very comfortable, well located and peaceful.
Pros:

Clean, quiet, friendly

2026-08-27 • via Nuitee
F
Frank • couple • ca
10
So impressed with the variety of trees on the property.
Pros:

excellent

2026-08-10 • via Nuitee
Q
Q8586NCjackc • Solo travel • Madison, Connecticut
10
Anniversary celebration
Pros:

We’ve stayed at Pleasant Bay resort for a number of years celebrating our anniversary. We enjoy Chatham for shopping and restaurants.

2026-08-01 • via Tripadvisor
5
524stevens524 • Family • Tonawanda, Erie County, New York
10
Great stay.
Pros:

Great location. Beautiful property. Clean. Staff was fantastic. Got to feed the crazy koi in the pond. Rooms were easily accessible. Worth it.

2026-07-30 • via Tripadvisor
I
I1156XGmarcusp • Couples
10
Amazing stay for a couple that went out in Chatam and Harwich
Pros:

Amazing experience! Did not know what to expect. Good price, great location. Off a main road but secluded by the trees. Atmosphere was so nice. the rooms so clean and they cleaned it twice a day consistently. Service and amenities were perfect. David at the front desk checking us in was so sweet. It was quiet and peaceful and great.

2026-07-28 • via Tripadvisor
L
Livvyreagan • Family
10
Our favorite place!
Pros:

We absolutely love it here. This was our second year of staying at Pleasant Bay Village & Resort with our daughter (now two yo) and it has been the perfect home away from home both times. The rooms are very well kept with housekeeping coming twice a day (including turn down service with chocolates that thrilled our toddler). We haven’t met a single staff member that isn’t kind and welcoming. Of course, that is part of their job but it feels genuine! They’re very attentive and treat you like you matter to them or they just took the time to actually engage with my very chatty toddler.

The grounds are also immaculate, have a new playground, giant koi pond (fish food at the front desk which my daughter learned quickly she could ask for) and a wonderful pool/hot tub and activity area. Having a pool is a must when visiting the cape because of weather and this one doesn’t disappoint. We also really love that they offer towel service so we’re not worrying about washing towels constantly. IThey offer breakfast and lunch (including poolside lunch service which is really a highlight). You can bring in outside food and eat by the pool - something we did for dinner a couple of nights and again the toddler loved it!

The location is close (not walkable) to down town and many beaches. About an 8-10 min drive to either.

If you’re looking for a low key spot in Chatham, that is also perfect for families with young kids, this is the place. Worth every penny. We can’t wait to return.

Thank you to the staff for helping us make fun family memories!

2026-07-26 • via Tripadvisor
M
map1971 • Family • Alexandria, Virginia
10
The best Chatham has to offer!
Pros:

This place is AMAZING!!! The hospitality, rooms, cleanliness, view, pool, fish pond, restaurant, and the grounds are TOP NOTCH. The location is perfect also - near shopping, beaches, and other places but still private enough where it’s quiet and peaceful. The price was extremely reasonable and I feel it was so much more valuable than staying at other more expensive resorts. They had complimentary coffee all day, towels, and beach items you could borrow. The people were so nice. We will definitely 100% return!

2026-07-26 • via Tripadvisor
U
U4821PMmarisap • Family
10
Wonderful Family Vacation Spot!!!
Pros:

We traveled here as a family of 4 with a 5 month old and 4 year old. It was so lovely and quiet- tons for the 4 year old to do and easy for the 5 month old to nap. We also came with my friend and her husband and three year old and my sister and brother who are about 30 and 20 respectively. My husband and I stayed in a two bedroom lower cottage with our two kids and my friend and siblings each stayed in a regular room with two queen beds. We all loved it so much we all plan to return next summer. The housekeeping was consistent and excellent- the resort was quiet and clean, and everyone was very very friendly. The pool is warm and never over crowded- the drinks and lunch at the pool are wonderful- can’t recommend this hotel enough!!! My husband wanted to rebook for next summer before we left. (All of the included pics were taken at the resort)

2026-07-24 • via Tripadvisor
Y
Y1662XXloriw • Family
10
Beautifully landscape, family, friendly, clean facility
Pros:

We had a wonderful time. It started off with David who welcomed us at the front desk, he told us all about the pleasant Valley Bay resort. He showed us around the pool gave us some tips. We went to our room, it was super clean and comfortable. The grounds were just beautiful. We fed the Koi fish. We sat by the pool. It was heated, clean warm everybody around the pool was happy with their accommodations. Many had been coming back for years, which says a lot for the establishment. We stayed the next day until it was lunch, which was not overpriced and very good, even though we had checked out. we were really impressed and glad that we stayed and will be back.

2026-07-23 • via Tripadvisor
E
E3693TPkathrync • Solo travel
10
Hotel was secluded and quaint, clean & quiet. The grounds were immaculate and the staff couldn't go out of their way more for th
Pros:

Hotel was secluded and quaint, clean & quiet. The grounds were immaculate and the staff couldn't go out of their way more for their guests.

2026-07-21 • via Tripadvisor
G
gaylenela • Family
10
Charming Cape Cod Resort
Pros:

Pleasant Bay Village Resort was a recommended hotel option for a Cape Cod wedding I was attending. It came highly recommended by a local, and it did not disappoint. It was conveniently located to the wedding activities, as well as the fish market & Main St. shopping. All were just a short car ride away. The rooms are updated, charming & well-maintained. The grounds have lush landscaping & are a feature in and of itself. The pool was a refreshing gathering space for family & friends. I would stay again & highly recommend!

2026-07-20 • via Tripadvisor
R
rogervH8451QE • Family
10
Best Cape Cod Resort
Pros:

We loved Pleasant Bay! The staff was friendly and always helpful and cheerful. The rooms were spotlessly clean and well appointed. The lobby had the look of an old New England inn. The gardens, coy pond the whole grounds were well manicured. The pool was great, too. Everything was beyond expectations! Thank you Pleasant Bay for a great experience!

2026-07-20 • via Tripadvisor
T
Tinamaje • Family • Belfast, Northern Ireland
10
A true gem !
Pros:

A true gem - beautiful landscaping with a Koi pond & multiple mini waterfalls which add to the sense of tranquility. We stayed in a 1 bedroom cottage - immaculately clean, high quality kitchen, effective air conditioning and very comfortable loungers on the back porch. Perfectly located close to Chatham. The most welcoming & friendly staff - Peter and Josh always keen to share helpful tips and advice. We enjoyed relaxing by the pool after sightseeing each day - pool towels provided. Complimentary tea & coffee available at reception. Special thanks to Joe for resolving the issue with our fridge freezer- he even brought a new mini fridge just in case - that’s customer service ! A small self service laundry room with 2 washers ($2 per wash) & 2 dryers (25c per 5/mins). Highly recommend!

2026-07-20 • via Tripadvisor
V
VetGirl1982 • Family • Erie, Pennsylvania
10
Consistently Amazing
Pros:

This is our fourth trip to the resort and I find it to be one of the most consistently excellent places I have had the privilege to visit. Walking into our cottage always feels so welcoming and refreshing. Housekeeping has everything immaculate and all we have to do is bring in our bags to feel at home. Every time I leave, I find myself wondering when the booking window opens for the following year.

2026-07-11 • via Tripadvisor