Hilton Garden Inn Long Island City

Hotels
Hilton Garden Inn
8.8 (1009 reviews)
29-21 41st Avenue , Queens , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable Bed
Great Neighborhood
Good Location
Excellent Service
Convenient Amenities
Cons:
Cleanliness Issues
Small Rooms
Elevator Problems
High Prices

Categories

Cleanliness
8.05
The cleanliness of the room was not thoroughly executed as some guests reported issues, suggesting a need for improvement.
Service
9.55
Most guests mentioned the service positively, highlighting the helpfulness and friendliness of the staff.
Location
9.55
The location is very convenient, with easy access to public transportation and nearby attractions, making it a strong point.
Room Quality
7.55
Several guests found rooms to be cramped, especially for larger groups, indicating a need for more spacious accommodations.
Amenities
8.55
Amenities are generally satisfactory but noted issues such as the elevator being out of service and room cleanliness.
Value for Money
9.05
The hotel is perceived as somewhat expensive given the issues with cleanliness and room size.
Food and Beverage
9.05
Guests enjoyed the food options; breakfast and drinks received positive mentions.
Overall Experience
9.05
Overall, guests felt positively about their stay despite some drawbacks, valuing the location and service highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Luxurious Accommodations
The Hilton Garden Inn Long Island City offers elegant rooms equipped with modern amenities, including a TV, microwave, refrigerator, and coffee machine, ensuring a comfortable stay for all guests.

Dining and Leisure Facilities
Indulge in a full-service restaurant and bar on-site, complemented by evening room service for your convenience. Unwind in the shared lounge or stay active at the fitness centre during your stay.

Convenient Location
Located in Long Island City, with easy access to LaGuardia Airport just 8 km away, the hotel provides a central and accessible base for both leisure and business travelers.

Book your stay at Hilton Garden Inn Long Island City now for a memorable and enjoyable experience.

Important information:

Please note that the Extra Bed / Crib is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 61.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1009 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
E
Ellen couple us
9
Very nice.
Pros:

Loved getting the corner room, 903, with a view of the clock tower and the trains going through Queens Plaza.

Cons:

No gasket on one shower door, so water leaked profusely out of the shower. Notified the front desk when we checked out.

2026-07-18 via Nuitee
K
KA solo_traveller nl
5
Room door could not lock, hotel did not understand the problem.
Pros:

The blackout curtains in the rooms work really well & the bed is comfortable.

Cons:

I arrived late due to air delays, and I received a different type of room than reserved. The room door could not be locked, the room was dirty (roaches, broken tiles and stains in the carpet). Reception said they couldn't do anything as they are sold out - yet you could still reserve rooms online for that night. They sent the security Person over who told me that the lock is not supposed to work and only use the security flap lock. Also the remark that nothing would happen because they were there was nonsense - they sat downstairs and not in front of my door. They promised to move me in the morning, but when I inquired in the morning this was a problem. Eventually they did move me but I needed to insist. The new room was fine.

2026-07-18 via Nuitee
K
Khaled couple bd
8
Every thing was good
Pros:

It was excellent

Cons:

Booking.com

2026-07-16 via Nuitee
A
Amelia couple us
8
2026-07-16 via Nuitee
M
MIKEL solo_traveller es
10
2026-07-15 via Nuitee
J
Julian family_with_children co
8
Bien, excelente ubicación. Buen desayuno, Vecindario seguro y agradable
Pros:

Ubicación, muy cerca de la estación del metro y con ruta directa al aeropuerto.

Cons:

El aseo de la habitacion la hacen cada 2 dias o por demanda.

2026-07-14 via Nuitee
S
Shahid family_with_children us
10
2026-07-13 via Nuitee
S
Suleman couple us
1
Pros:

They charge me extra money I had to make calls to get my money back

2026-07-11 via Nuitee
S
Sharmila couple us
8
2026-07-11 via Nuitee
W
william solo_traveller us
10
2026-07-11 via Nuitee
A
ABDULLAH couple sa
1
Pros:

I asked for a view and I didn't get that

2026-07-09 via Nuitee
F
Fabrizio solo_traveller it
7
Soggiorno piacevole
Pros:

Ottima posizione vicino alla metro e a pochi minuti da Manhattan. Zona tranquilla, buona presenza di servizi, staff gentile e disponibile

2026-07-08 via Nuitee
E
euna solo_traveller us
8
2026-07-07 via Nuitee
B
Burget couple us
7
Enjoyed my stay
Pros:

Very clean

Cons:

Food could be better

2026-07-07 via Nuitee
T
Thierno Mamadou Saliou solo_traveller us
10
Pros:

It’s clean the front desk it’s just wow

2026-07-06 via Nuitee
W
william solo_traveller us
10
2026-07-06 via Nuitee
W
william solo_traveller us
10
2026-07-06 via Nuitee
W
william solo_traveller us
10
2026-07-06 via Nuitee
U
Ulrike solo_traveller de
10
This hotel is very peaceful and welcoming. If you prefer understated luxury, this is the place to be
Pros:

This hotel is very peaceful and welcoming. If you prefer understated luxury, this is the place to be. Everything feels well-designed and serene

2026-07-06 via Nuitee
J
Joe A solo_traveller lb
5
Pros:

The eggs at breakfast was ok...seriously im struggling to find a good thing to say...
The lady at the breakfast was nice even though she is always in a hurry to hand us the bill...seems she needs to be somewhere at a certain time in the morning everyday.

Cons:

Elevator is old and half the time goes down instead of up or up instead of down
The staff at reception simply refused to be bothered
The room was damp, old and not so clean
There is no shower handle.
Extremely expensive for what you pay and even in the World cup season
Not the best location, to anywhere really.
They clean only once every two days and when they did, they left the entire trashbins still unemptied... seems whoever was cleaning dropped everything and left...and that was it. Luckily it was just for 3 nights and that's two nights too many.

2026-07-06 via Nuitee