Covent Garden Hotel, Firmdale Hotels

Hotels
10 (370 reviews)
10 Monmouth Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Comfortable rooms
High-quality breakfast
Cons:
Delay in service at the restaurant
Lacking certain amenities in rooms

Categories

Cleanliness
10
Cleanliness was appreciated, with no major complaints.
Service
10
Exceptional service was highlighted across multiple reviews.
Location
10
Location is consistently praised, especially for its convenience.
Room Quality
10
Rooms are described as comfortable and well-decorated.
Amenities
10
Amenities are mostly positive, although some upgrade suggestions were made.
Value for Money
10
Overall good value, although slight concerns were raised in one review.
Food and Beverage
10
Food quality received mixed feedback, with some delays noted.
Overall Experience
10
Overall experiences from guests suggest they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:30

Property Description

Luxurious Accommodation

Covent Garden Hotel offers elegantly designed rooms with modern amenities, including air conditioning, flat-screen TVs, and picturesque views of London's skyline. The fully stocked minibar ensures a comfortable stay for every guest.

Convenient Location

Nestled in the vibrant theatre district of London, the hotel is a stone's throw away from iconic landmarks like the Royal Opera House and bustling areas like Covent Garden and Leicester Square. With easy access to tube stations, guests can explore the city with ease.

Indulgent Dining and Relaxation

Indulge in a delectable breakfast spread and seasonal dishes at the hotel's brasserie, followed by a relaxing afternoon tea. Unwind with a cocktail at the chic bar or in the cozy drawing room, offering a perfect way to end the day.

Experience luxury and convenience at Covent Garden Hotel – book your stay now for an unforgettable London getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £78 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 370 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
Polina • family_with_children • ae
10
Gorgeous stay, most British place ever. Fantastic location.
Pros:

Stunning and incredible design, authentic and amazing. Healthy food. Fascinating historical building. Exceptional attic suit.

Cons:

A bit small, plenty of stairs, some pieces of furniture are rather beautiful than comfortable. Extra beds for kids were very uncomfortable (bad mattress).

2026-05-09 • via Nuitee
T
Thea Marie • extended_group • no
10
2026-05-04 • via Nuitee
M
Michal • family_with_children • il
10
I stayed there with my daughter. The staff were very friendly and helpful. Everything was expensive, but it was worth it
Pros:

Everything!

2026-05-03 • via Nuitee
G
Gargiulo • solo_traveller • it
10
Pros:

Albergo bellissimo, molto raffinato e curato in ogni dettaglio. Personale davvero accogliente ed affabile...i ragazzi italiani del Personale davvero squisiti...Cena ottima presso la Brasserie Max...Credo ci torneremo volentieri perché l'atmosfera è calda e rilassante..un ringraziamento a tutti..

2026-05-02 • via Nuitee
P
Pierre-André • couple • ch
10
Pros:

Tout est exceptionnel

Cons:

Rien

2026-04-16 • via Nuitee
P
pgoldner • Solo travel
10
If you love being pampered and live theater then this is the hotel for you.
Pros:

Three years ago my wife and I stayed at the Covent Garden Hotel for three weeks. We loved the hotel so much we again made reservations in March 2026 again for three week. The location is perfect for walking to theaters in London's West End.

They have two concierges Agostinho and H. Either one seemed to be on duty whenever we needed help, and we needed help at least once a day. Since we love theater they were able to get tickets in great seat locations on short notice for impossible to get shows like "Paddington" and "Mincemeat" and for ten others shows. They were an amazing duo. In addition they got us a hotel and train tickets for an overnight trip to the beach side resort town of Brighton. They got us lots of restaurant reservations, a car and driver for a day trip to Windsor and lots of taxi rides.

Since when we left the hotel after a total of six weeks we had pleasant encounters with the hotel team of Louis, Camile, Ade and John. The hotel has two bedroom services per day. Something special is that they have a private lounge with an honesty bar.

2026-04-15 • via Tripadvisor
D
DOMENICO • couple • no
10
2026-04-14 • via Nuitee
R
Roy • couple • gb
10
2026-04-07 • via Nuitee
木村 • solo_traveller • jp
10
2026-04-06 • via Nuitee
木村 • solo_traveller • jp
10
2026-04-06 • via Nuitee
Y
Ye • couple • us
10
非常满意。服务和地理位置都好
Pros:

房间干净，服务周到，员工热情且知识丰富，指导游览。餐点美味，room service很有仪式感。酒店的library设计漂亮舒服。

2026-04-05 • via Nuitee
E
Ermelinda • couple • ch
10
2026-04-01 • via Nuitee
C
Christal • couple • gb
9
Absolutely wonderful - relaxing in every way.
2026-03-25 • via Nuitee
S
shan9000 • Family • Virginia
4
Kit Kemp cashes out
Pros:

I have loved this hotel for years and will, sadly, never come back. The quality of everything has taken a nose dive. It took 45 minutes to get 4 inches of warm water into the bath. I asked the front desk to check and they said housekeeping says it's fine. So it's my fault. The food has gone downhill, which is presumably why no one is in the resto on a Friday night. I literally feel bad for the staff who carry on like all is normal, like this is the same hotel. "Sorry madam, we stopped with the bath salts about a year and a half ago." "Sorry madam, sorry madam, sorry madam." Sorry is right. I'm sorry, too! As I will have to find a hotel group who still cares about their guest experience instead of cashing out. Kit and Tim are lining their purses with silk while we waste precious time on vacation waiting for the tub to fill.

2026-03-21 • via Tripadvisor
C
Corina • family_with_children • ro
10
2026-03-20 • via Nuitee
G
G4684NBjamieh • Family • Brighton and Hove, East Sussex, England
10
Best hotel
Pros:

Another great stay at the Covent Garden Hotel … the reason why we keep coming back is that “nothing is too much trouble”…. Need something off the menu for the children … no problem …. Need a last minute Mothers Day gift …. Not a problem.

We really enjoyed our stay over and into Morhers Day… We’ll be back very soon!

2026-03-18 • via Tripadvisor
T
Thuraya • couple • ae
10
2026-03-11 • via Nuitee
E
Eman • couple • sa
10
2026-03-05 • via Nuitee
T
Tristan • couple • fr
10
2026-03-01 • via Nuitee
T
Tourist28445840535 • Couples • Melbourne, Victoria
10
British service at its best with this beauty!
Pros:

What an extraordinary place! My husband and I had the privilege of staying here for 3 nights as we celebrated our 30th Wedding anniversary. We hail from Melbourne , Australia and this was our third city in two weeks.
We were blown away by the beautifully decorated spaces throughout the hotel and all the thoughtful touches.
The real star of the show however was the most incredible staff. Every one of them was so warm and accomodating. We have never experienced anything like it. Clearly, the staff not only love what they do but they love working together. This is for us, what you want to experience when travelling.
We were so sad to leave. It truly is like visiting an old friend.
To all the staff, thank you , thank you!! You made our stay truly magical.
You should all be so proud of what you have created . We can’t wait to visit again.

2026-02-12 • via Tripadvisor