SureStay Hotel by Best Western Lovelock

Hotels
SureStay Hotel by Best Western
7.7 (525 reviews)
1420 Cornell Ave , Lovelock , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noise from trains
Issues with amenities
Limited service

Categories

Cleanliness
7.25
Cleanliness was an issue reported due to flies and some reviews mentioning cleanliness in general.
Service
8.45
Staff was reported as friendly and kind, though some were overwhelmed.
Location
7.95
Location was generally positive, with quiet surroundings but proximity to train disturbances.
Room Quality
7.75
Rooms were described as comfortable and clean, but some had issues like noise and privacy.
Amenities
7.45
Amenities were somewhat limited with mixed reviews on restaurant and pool facilities.
Value for Money
7.15
Some complaints about high prices relative to quality were noted.
Food and Beverage
7.95
Restaurant had decent variety and reasonable prices, contributing positively.
Overall Experience
7.65
Mixed review sentiment overall, with notable pros and cons leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:59

Property Description

Welcome to SureStay Hotel by Best Western Lovelock!

Convenient Amenities: Enjoy the convenience of a bar, a restaurant serving delicious American cuisine, and complimentary private parking during your stay.

Business-Friendly Services: Benefit from our business center facilities and vending machines offering a selection of snacks and drinks for your convenience.

Exceptional Service: Our dedicated staff at the 24-hour front desk are always ready to assist you and provide valuable information to make your stay memorable.

Book now and experience a delightful stay at SureStay Hotel by Best Western Lovelock!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 525 reviews
Cleanliness: 7.25
Service: 8.45
Location: 7.95
Room Quality: 7.75
Amenities: 7.45
Value for Money: 7.15
Food and Beverage: 7.95
Overall Experience: 7.65
W
Walter couple at
5
Passabel für eine Nacht
Pros:

Unkompliziertheit

Cons:

Geräußpegel

2026-04-17 via Nuitee
L
Laurena solo_traveller us
8
Room was clean with comfortable bed. Friendly staff.
Pros:

Bed was comfortable, room was clean.

Cons:

Not a good location for dog walking.

2026-04-08 via Nuitee
J
Juan couple us
10
2026-03-28 via Nuitee
C
Carlos solo_traveller mx
8
2026-03-23 via Nuitee
T
Therese family_with_children us
7
2026-03-17 via Nuitee
M
Martal family_with_children us
1
Pros:

I thought the price was very high and it didn't include breakfast. Terrible.

Cons:

The rooms smelled terrible; they should replace the carpets.

2026-03-09 via Nuitee
M
Matt family_with_children us
5
LOUD NEIGHBORS/LOUD FACILITIES
Pros:

Location is ok. Room smelled alright. Clean & cleaning staff was great

Cons:

Neighboring guest kept going out her door to smoke and talk on the phone all night on the speaker.So we got to hear EVERYTHING. It was like she was talking loud inside our room.
Water system is VERY loud. Can here the whole building showering. Our room toilet kept running.
Remote Control/TV is difficult to figure out.

2026-03-02 via Nuitee
A
Angie couple us
9
2026-03-01 via Nuitee
A
Ashley couple us
8
Good facilities, but too much noise that’s out of the property’s control.
Pros:

Friendly staff. Comfortable room. Liked the smell of the soap/shampoo they provided. Bathroom was huge. Very clean.

Cons:

A lot of noise from the parking lot and a train.

2026-02-11 via Nuitee
J
Jennifer couple us
8
2026-01-28 via Nuitee
D
Dave family_with_children us
8
2026-01-27 via Nuitee
A
Adelya couple us
8
Over all good place
Pros:

Good size of rooms - clean

Cons:

I didn’t like housekeeping who keep disturbing me - asking unnecessary questions- and not respecting privacy pls sign

2026-01-24 via Nuitee
A
Anthony couple us
7
2026-01-19 via Nuitee
E
Ellen family_with_children us
8
Pros:

The place was great 👍. I could park right outside the room, and it was very quiet. There also was an area suitable for walking my dog.

Cons:

There wasn't any hot water when I took a shower around 7:30 pm, and the tub didn't drain well.

2026-01-19 via Nuitee
W
William couple us
10
Excelente por el precio
Pros:

La tina de hidromasaje estuvo fenomenal.
Todo muy limpio y ordenado

2026-01-19 via Nuitee
C
Charles family_with_children us
10
2026-01-19 via Nuitee
E
Elaine couple us
10
Enjoyed this stay and looked highly recommended it.
Pros:

They were doing a lot of remodeling at this location, so there really wasn’t much of a breakfast. The room was very nice and roomy and the kitchenette and it was very handy. Everything was very clean and comfortable.

2026-01-19 via Nuitee
M
melinda extended_group us
7
room accommodations were nice. We especially enjoyed the 2nd sink in the closet alcove area.
Pros:

Breakfast offered in cigarette smelly setting. Not an appetizing setting. We drove to a restaurant for breakfast. We can’t be the only ones put off by the smell.

Cons:

Long term adding a shower wall bar to the shower would be a plus. We travel frequently and Id say most hotel tub-showers have wall bars.

2026-01-19 via Nuitee
T
Tony family_with_children us
8
2026-01-17 via Nuitee
H
Hillary extended_group us
9
Great value, have stayed multiple times and will stay again
Pros:

Good price, clean room

2026-01-06 via Nuitee