SureStay Hotel by Best Western Lovelock

Hotels
•
SureStay Hotel by Best Western
7.7 (558 reviews)
1420 Cornell Ave , Lovelock , us
+1 775-273-2971

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noise from trains
Issues with amenities
Limited service

Categories

Cleanliness
7.25
Cleanliness was an issue reported due to flies and some reviews mentioning cleanliness in general.
Service
8.45
Staff was reported as friendly and kind, though some were overwhelmed.
Location
7.95
Location was generally positive, with quiet surroundings but proximity to train disturbances.
Room Quality
7.75
Rooms were described as comfortable and clean, but some had issues like noise and privacy.
Amenities
7.45
Amenities were somewhat limited with mixed reviews on restaurant and pool facilities.
Value for Money
7.15
Some complaints about high prices relative to quality were noted.
Food and Beverage
7.95
Restaurant had decent variety and reasonable prices, contributing positively.
Overall Experience
7.65
Mixed review sentiment overall, with notable pros and cons leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:59

Property Description

Welcome to SureStay Hotel by Best Western Lovelock!

Convenient Amenities: Enjoy the convenience of a bar, a restaurant serving delicious American cuisine, and complimentary private parking during your stay.

Business-Friendly Services: Benefit from our business center facilities and vending machines offering a selection of snacks and drinks for your convenience.

Exceptional Service: Our dedicated staff at the 24-hour front desk are always ready to assist you and provide valuable information to make your stay memorable.

Book now and experience a delightful stay at SureStay Hotel by Best Western Lovelock!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

7.7
Based on 558 reviews
Cleanliness: 7.25
Service: 8.45
Location: 7.95
Room Quality: 7.75
Amenities: 7.45
Value for Money: 7.15
Food and Beverage: 7.95
Overall Experience: 7.65
B
Brianna • extended_group • us
5
Pros:

Location. Casino.

Cons:

Room was dirty. A couple moths in the room soon arrival. Tiny shower.

2026-08-29 • via Nuitee
P
Paul • extended_group • us
4
I would suggest another place.
Pros:

Staff were friendly and accommodating. Room was clean.

Cons:

Man, this is a downtrodden old, worn out facility. A very sad and pretty empty casino off the lobby. Ice machine was broken.

2026-07-22 • via Nuitee
K
Kelly • couple • us
1
Although we pre-paid, we were turned away without a room!
Pros:

We disliked everything about this experience!

Cons:

Disliked everything and although we paid in advance, they turned us away & said “we do not have a room for you, sorry!”

2026-07-22 • via Nuitee
D
Darlene • extended_group • us
8
Would stay again, not a lot of options in Lovelock.
Pros:

Location was good

Cons:

Toker smoke permiated walkways and parking lot. 👃No breakfast.

2026-07-20 • via Nuitee
C
Christiane • couple • us
5
Cons:

Was not able to get the water running in the shower or bathtub. Water for the sink worked.

2026-07-19 • via Nuitee
D
Daigneault • solo_traveller • us
5
It was alright.
Pros:

I didn't have breakfast. I had dinner. It was good.

Cons:

Room was outdated.

2026-07-18 • via Nuitee
I
Irvin • solo_traveller • us
7
2026-07-15 • via Nuitee
J
James • couple • us
8
It was perfectly adequate for our purposes
Pros:

It was quiet except for the train.

Cons:

The ice machine was not present, and the supposedly handicapped accessible shower had no hand held shower head, and it was extremely difficult to turn the water on and off.

2026-07-13 • via Nuitee
L
Lupercio • couple • us
8
Its work
Pros:

Staff is pretty awesome the front desk lady Mistie made my stay easy and relaxing I work for the mines stay here 20 days at a time I usually have to pay for my room on payday and sometimes the property makes me move I hate it but I understand she made it to where I didn’t have to move and always seems to be willing to help

Cons:

Moving rooms

2026-07-11 • via Nuitee
L
Lupercio • couple • us
8
2026-07-11 • via Nuitee
E
Emiliano • couple • us
10
2026-07-10 • via Nuitee
H
Hervas • solo_traveller • us
8
Easy and clean stay with pets
Pros:

Room was clean and smelled nice. The microwave was nice for heating a meal after a long road trip. Could park right outside the room so getting my dog in and out was easy. Recommend staying if you need to break up a long roadtrip since it's right off the freeway.

2026-07-08 • via Nuitee
J
jessy • family_with_children • us
1
2026-07-07 • via Nuitee
D
Dick • couple • us
7
2026-07-02 • via Nuitee
L
Lorneejoy • family_with_children • us
8
2026-06-25 • via Nuitee
P
Paul • couple • us
10
Will stay again
Pros:

Nice place in lovelock

2026-06-23 • via Nuitee
D
Dennise McClain • solo_traveller • us
7
Pros:

Clean hotel and in great location, very close to everything in Lovelock. Also pet friendly!

Cons:

Could use some more maintenence, being a small town hotel it doesn't need crazy updates just some better upkeep.

2026-06-22 • via Nuitee
P
Perla • couple • us
1
El cuarto estaba muy sucio la cama llena de pelo de perro y cabellos de mujer
Pros:

Nada

2026-06-22 • via Nuitee
R
Roger • couple • us
1
2026-06-15 • via Nuitee
C
Carolyn • couple • us
4
Hardly acceptable for a vacation stop over.
Pros:

There were no services available in the town past 8:00 PM. We arrived late and nothing was open for dinner except McDonald's. Also no pet area close to the room.

Cons:

More available services and a closer pet area to our room.

2026-06-13 • via Nuitee