Comfort Suites Natchitoches

Hotels
Comfort Suites
8.4 (345 reviews)
757 Hayes Ave , Natchitoches , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Free wired internet
Access to nearby outdoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Swimming nearby

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean
Nice location
Cons:
Poor cleanliness
Room issues
Refund and service delays

Categories

Cleanliness
7.61
There were concerns about the cleanliness of the rooms, with mentions of bugs and poor housekeeping.
Service
9.08
The hotel staff were described as friendly, helpful, and accommodating.
Location
8.62
The location received positive remarks, contributing to a good experience.
Room Quality
7.57
Room quality varied; some had issues like bad smells and drainage problems.
Amenities
8.6
Amenities such as breakfast received positive feedback.
Value for Money
8.06
Mixed feelings due to refund issues and service delays impacting perceived value.
Food and Beverage
9.11
Breakfast was positively highlighted and well-received by guests.
Overall Experience
8.58
Guests had a generally positive experience with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:19

Property Description

Convenient Location
Located just off Interstate 49, the Comfort Suites hotel offers easy access to local businesses and attractions, including Northwestern State University and historic sites like Fort St. Jean Baptiste.

Amenities Galore
Enjoy free high-speed Internet, a seasonal outdoor pool, and a delicious hot breakfast with a variety of options. For corporate travelers, take advantage of the 24-hour business center and two meeting rooms.

Spacious Suites
Relax in oversized suites equipped with modern amenities like flat-screen TVs, coffee makers, and microwaves. Some rooms even feature hot tubs and sofa sleepers for added comfort.

Book your stay at Comfort Suites Natchitoches, LA for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 345 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
S
sherrell
10
Pros:

It was amazing

2025-10-12 via Nuitee
J
Jason
10
Pros:

Size of the room. Very large and a pull out sofa if you need it

2025-10-10 via Nuitee
D
Denise partner
10
Pros:

I loved the facility and the stay was on point. The showers however, don’t have enough pressure. Otherwise, no complaints from me.

2025-10-09 via Nuitee
A
Ashley
8
Pros:

Staff was very friendly! There was a weird smell in the hallways but the room was fine.

2025-10-08 via Nuitee
V
Vau partner
10
Pros:

I've been going to Natchitoches for 30 years, and this is the first time staying at Comfort Suites. We normally try to stay closer to Front Street. The town was booked up, and this was one of the only rooms available. The staff were so polite, the room was clean, cold, and so many pillows on the bed. The breakfast was plentiful and edible. I would definitely stay again. Lots of parking available even at a very busy time.

2025-10-06 via Nuitee
D
Dara
10
Welcoming and Bright
Pros:

The hotel staff was kind, funny, and helpful. Everything was clean and comfortable. When Dad went to breakfast, there wasn't much left (I guess the first wave was hungry), but by the time I arrived everything was full and very good. The potatoes with peppers were a nice surprise. Thank you for everything.

2025-09-28 via Nuitee
C
Christina
4
Pros:

The shower didn’t drain at all. Allergies for my entire family were terrible. Not sure if it was the a/c or previous pets but the room had incredible musty smell.

2025-09-25 via Nuitee
L
lakesha
4
Pros:

The 1st room smelled horrible and the air didn’t seem to be cooling; requested for another room
…:the smell was better and the air cooler but the tub would was not draining properly-had to twist the cap several times for it to work and it slowly drained

2025-09-24 via Nuitee
S
Sumeko
10
Pros:

Very clean and friendly

2025-09-22 via Nuitee
A
Amelia family_with_children
2
Pros:

Still awaiting for an approval of my refund of the 6th day of my booking which was cancelled due to my car being tampered with while on premise. Never signed a document of liability of damages to personal property but they surely forged the initial agreement which I have a picture of. So their fault.
The hotel is playing games, saying they need a manager present to approve of the refund but say there won’t be one present for a while.
Been waiting since September 5th, it is now September 16th.
Expedia is doing what they can, I understand. But I just can’t understand the hotel.
I may have reserved my room with Expedia but I certainly paid for it at the hotel property. So they surely can issue a refund, they just refuse to.

Seems they need the money more. Good. They can use it towards their renovation of the hotel. Especially considering I found numerous bugs in all three of my hotel rooms after being moved twice. The first one’s door handle was loose along with the screws. The second one recked of fresh paint. And the third one, was dirty. I spent time cleaning the first and third rooms with lysol wipes since housekeeping didn’t do such a good job. Not sure to blame it on them or management but I am aware that they are rushed to clean.

2025-09-16 via Nuitee
E
Elissa couple us
10
2025-09-01 via Nuitee
L
Lorri couple us
10
Pros:

Breakfast was very good

2025-08-29 via Nuitee
M
Michael Anthony
8
Pros:

Ckean

2025-08-19 via Nuitee
E
Eric couple us
9
I didn't get a chance to eat breakfast, but the stay was good, except for the water pressure.
Pros:

Location

Cons:

The water pressure was to low.

2025-08-18 via Nuitee
E
Eric family_with_children us
8
2025-08-18 via Nuitee
D
Dorcas family_with_children us
10
I live in town but portions of my home got flooded and I needed a place for me and my grandkids to stay that was safe an
Pros:

I love the friendly staff at the front desk and also the front end manager and also the friendly lady in the breakfast area I think 💭 her name was Shelia great smile and she greeted you It made me take my off the things my grandkids loved the breakfast

Cons:

I love the whole experience

2025-08-11 via Nuitee
M
Mavies
10
Pros:

Awesome

2025-08-10 via Nuitee
couple ca
8
2025-08-07 via Nuitee
D
Dwayne
10
Pros:

Great place to stay.

2025-08-04 via Nuitee
S
Sabria
10
Pros:

Great experience. Nice room

2025-07-28 via Nuitee