Parc Royale Suites Hotel

Hotels
Independent
9.8 (17 reviews)
Luis Cordero 10-13 y Gran Colombia, Cuenca, Azuay , Cuenca , EC

Children allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Free airport transportation
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful decor
Good breakfast

Categories

Cleanliness
10
Mentioned as 'clean, safe, quiet', reflecting positive sentiment.
Service
10
Exceptional service mentioned multiple times, including 'personalized customer service' and 'white glove service'.
Location
10
Location described as 'perfect' and well-situated by reviewers.
Room Quality
9.6
Beautifully decorated and comfortable bed noted in reviews.
Amenities
9.6
Renovated hotel with modern aesthetics, indicating good amenities.
Value for Money
9.6
Implied good value with multiple positive aspects highlighted.
Food and Beverage
9.6
Breakfast described as really good, contributing to positive dining sentiment.
Overall Experience
10
Overall experience rated highly with mentions of exceptional stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:00

Property Description

Luxurious Accommodations with Kitchenettes
Experience comfort and convenience in our 15 well-appointed guestrooms with full kitchens and premium bedding for a relaxing stay.

Convenient Amenities for a Relaxing Stay
Enjoy complimentary Wi-Fi, room service, concierge services, and a 24-hour front desk, ensuring all your needs are met during your visit.

Prime Location in Downtown Cuenca
Situated steps away from Calderon Park and other major attractions, Gran Colombia Suites is the ideal choice for your Cuenca getaway.

Book now for a memorable stay at Gran Colombia Suites in the heart of Downtown Cuenca!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

9.8
Based on 17 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
V
Vincent
10
Pros:

I would strongly recommend this property. It is in a great location. Lots of shopping, restaurants, coffee shops, and of course the sights. I want to thank the amazing staff for their help and for making me feel like part of the family. You are were extremely awesome and helpful.

2025-10-03 via Nuitee
G
Gilmar J
10
Cuenca Feliz
Pros:

Funcionarios bem treinado e qualidade total no atendimento Recomendo !

2025-09-19 via Nuitee
C
Calvin
10
Great Hotel in Cuenca
Pros:

Beautiful boutique hotel. Great, attentive staff. Clean, safe, quiet. Really good breakfast! 10/10 for sure

2025-09-12 via Nuitee
C
Calvin
10
Quaint, Beautiful, and Comfortable Hotel
Pros:

Amazing and personalized customer service and staff. Beautiful decorated and very comfortable bed. Would highly recommend! Perfect location.

2025-08-31 via Nuitee
F
FRANCISCO friends
10
Pros:

No acostumbro a escribir muchas recomendaciones pero en este caso sí se merece una alta recomendación. Lo mejor de Cuenca actualmente en decoración, servicio, atención, y todo

2025-08-14 via Nuitee
R
Rubi
10
Stunning hotel
Pros:

Our stay at Parc Royale was exceptional. The recent renovations truly shine with the white and blue modern esthetics blending beautifully with the traditional charm of Cuenca. Every detail of the hotel is simply gorgeous. The service was exceptional and the hotel team’s white glove service made us feel incredibly special.

2025-08-04 via Nuitee
J
JOHN
10
Pros:

The perfect place to base daily excursions to explore the culture. Walking distance to fantastic Ecuadorian cuisine and fabulous cathedrals of from colonial times

2025-01-05 via Nuitee
A
Antonio
10
Pros:

Great team, maritza, christopher , patricia

2025-01-03 via Nuitee
L
Linda
10
Pros:

The hotel is located only one block from the main plaza in Cuenca which is a prime location. The apartments are wonderful; so much nicer than staying in just a hotel room. Security is good, and the staff friendly and helpful.

2023-11-08 via Nuitee
M
Mary
10
Pros:

I initially booked a one month stay at Gran Colombia Suites through Expedia. Once I arrived, I knew that I had to extend my stay! The second floor apartment is beautifully furnished, with generous natural light. Double pane windows ensure no sound transfer from the street below. The reception, housekeeping, and security staff are genuinely welcoming and consistently accommodating. And the location is excellent: 1 block from Parque Calderon, in the heart of the historic center.

2023-09-23 via Nuitee
R
rosa partner
10
Pros:

It is a nice place and friendly staff and also clean

2023-03-01 via Nuitee
G
Gabriel
10
GREAT PLACE TO STAY
Pros:

Great place to stay in the center of town... however, be prepared to put up with noise and pollution... but it is all worth it!

2021-11-28 via Nuitee
D
Dafina
10
Great location
Pros:

I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.

2021-02-08 via Nuitee
S
Susan
10
Best place to stay in Cuenca!
Pros:

Our stay at Gran Colombia was excellent. The suite was modern, comfortable, and conveniently located in El Centro. The staff was friendly, knowledgable, and most important, always willing to help with any of our needs. We would highly recommend this hotel!

2018-08-18 via Nuitee
S
Stayed 3 weeks
8
Gorgeous place in the heart of Cuenca but
Pros:

Staff are wonderful, great location, beautiful place. Be aware however that rooms with an outside or city view can be quite noisy! suite number three is above shops which turn their music up, and the street noise is too much to tolerate if you are at all sensitive to noise. Inside rooms only have frosted windows to the court yard so no outside views but are much quieter.

2017-02-26 via Nuitee
Robert
10
Very comfortable and everything works as it should
Pros:

Coddled in a king size bed, wonderful shower, great kitchen, comfortable furniture. Reception is the best and they know Cuenca. Excellent English.

2016-11-20 via Nuitee
V
Viviana
10
Excelente
Pros:

Fue una excelente estadía. Es un hotel muy tranquilo, limpio y agradable. El personal era muy atento, incluido el administrador. Estaban permanentemente atentos a las necesidades de los huéspedes y siempre atendían de buen ánimo. Me sentí muy cómoda.

2016-02-28 via Nuitee