Number Sixteen, Firmdale Hotels

Hotels
9 (363 reviews)
16 Sumner Place , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great service
Fantastic breakfast
Clean and well-designed
Good location
Cons:
Compact room size

Categories

Cleanliness
9.14
Well designed and clean. The hotel is always immaculate.
Service
9.11
Best service encountered in a hotel. Staff are professional and kind.
Location
9.15
Good location close to museums and shopping.
Room Quality
8.6
Rooms are comfortable; some may find them compact.
Amenities
9.13
Excellent breakfast and artistic interior.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Breakfast is fabulous and food quality is excellent.
Overall Experience
9.11
A magical place with special ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:46

Property Description

Luxurious Accommodation with Private Garden
Number Sixteen in South Kensington offers glamorous rooms with 24-hour room service, minibars, and iPod docking stations. Each room showcases contemporary design with luxurious fabrics and bold colors, along with air-conditioning and flat-screen TVs. Some rooms even have French windows leading to a balcony.

Afternoon Tea and Multiple Relaxation Areas
Indulge in all-day afternoon tea served in the garden, conservatory, drawing room, or library. Unwind in the various public rooms available for guests to relax in after exploring London.

Convenient Location with Easy Underground Access
With South Kensington Underground Station just a 3-minute walk away, enjoy quick access to bars, shops, and restaurants. The hotel's location on multiple Underground lines makes exploring the city a breeze.

Ready to experience luxury and convenience at Number Sixteen? Book your stay now!

Important information:

Please note that extra beds and cots can only be accommodated in the Deluxe Double Room and the Deluxe King Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 363 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
D
Diandra family_with_children it
10
Meraviglioso in una Londra piena di sole
Pros:

La struttura è stupenda, accogliente e super pulitissima.
Si trova in un ottima posizione a pochi passi dalla metropolitana che ti collega in pochi minuti a Piccadilly Circus.
Colazione inglese ottima.
Letti comodissimi e la
Notte essendo una zona residenziali si riposa benissimo.
Non ho altro da aggiungere se non cose positive.

2026-04-10 via Nuitee
R
Richard couple us
8
Wonderful little hotel that needs to rethink how the rooms are organized.
Pros:

The hotel is beautiful and very tastefully furnished. The staff is uniformly helpful and friendly and will do anything in their power to accommodate a reasonable request. The atmosphere is quiet and dignified. The breakfast was tasty and abundant. The double sink in the bathroom was a treat.

Cons:

We stayed for 5 nights, and we had to live out of our suitcases. There was woefully inadequate space for our clothes and other items. There were three half drawers, and two of them had items in them. The "closet" was organized very poorly, leading to not enough room to hang up coats, slacks, etc. Finally, the bath tub was dangerously slippery, and there was no rubber mat to mitigate this problem. It was so slippery that one day I decided to forego a needed shower rather than put myself at risk of falling.

2026-04-09 via Nuitee
M
Marjel family_with_children de
10
Delightful
Pros:

Beautifully designed, boutique luxury and truly lovely service. Delighted!

2026-04-06 via Nuitee
P
Philipp couple de
10
2026-04-02 via Nuitee
H
helen_the_editor Friends getaway Oxford, Oxfordshire, England
10
Impeccable afternoon tea
Pros:

Everything was perfect! Thank you so so much to Theo who made sure we were able to enjoy our afternoon tea in the Library. (We were five school friends celebrating our sixtieth birthdays.) The setting was beautiful - the furnishings, flowers and tableware, and the tea was delicious and so elegantly served. There is a wonderful selection of loose leaf teas to accompany the finger sandwiches, scones and scrumptious sweet confections and we started with a glass of English sparkling wine. We were wonderfully looked after by such kind and efficient members of the hotel team and will look forward to coming back to Number Sixteen!

2026-03-30 via Tripadvisor
V
Valeria solo_traveller bh
9
Cosy chic boutique hotel in London’s best location
Pros:

Great location, very comfortable rooms and common facilities, clean and beautiful cosy design throughout. Feels like an upscale bed and breakfast experience.

Cons:

The service was a little disappointing, didn’t fit with the warm chic vibe of this hotel. Staff at the restaurant is kind and welcoming.

2026-03-23 via Nuitee
M
Martina couple gb
10
2026-03-07 via Nuitee
S
Susan solo_traveller us
10
2026-03-07 via Nuitee
M
Melanie couple de
10
2026-03-07 via Nuitee
C
caroline couple gb
9
2026-03-01 via Nuitee
R
RCSouthern Couples London, England
10
A fantastic find!
Pros:

We had a fantastic stay at Number Sixteen, all the staff were so friendly and welcoming. They made a lovely fuss of my wife when they heard it was her birthday. The location is great but also manages to be very calm, quiet and relaxing. It was our first visit but will definitely return.

2026-02-16 via Tripadvisor
V
Valentina couple it
10
2026-02-14 via Nuitee
F
Felix couple gb
10
2026-02-12 via Nuitee
A
Avati couple it
9
Pros:

Molto accogliente e curata

Cons:

Senza bidet nè doccetta

2026-02-10 via Nuitee
D
djames92 Couples London, England
10
Perfect Weekend Staycation
Pros:

My wife, our dog and I stayed at Number Sixteen for my birthday and it genuinely felt like a home away from home. From the moment we arrived, every interaction with the team was warm and friendly. Nothing was ever too much trouble.

They went above and beyond for us. A dog bed and treats were waiting for our pooch, which was such a thoughtful touch. I was also surprised with lovely birthday treats that made the stay feel even more special.

The decor is beautiful. It is quirky in the best possible way, full of character, yet still incredibly comfortable and homely. Breakfast in bed was also a real highlight, it was sublime.

A huge thank you to the Number Sixteen team for such a fantastic stay. We will definitely be back.

2026-01-28 via Tripadvisor
F
F6381KAjackh Couples
10
Dreamy weekend
Pros:

I recently stayed at No. 16 with my wife and I cannot speak highly enough of the experience. We had a wonderful welcome on arrival by the friendly team who had the room ready before check-in time. The room itself was perfect; comfy bed, spacious, big bath etc. - what more could you ask for. We then tried the food - delicious!! Over the weekend we had the club sandwich, gnocchi and a huge room service breakfast (sausages, beans, croissant, juice, smoothie...the list goes on...)
All in all the hotel was also exceptional value for money and I would definitely recommend. Thanks everyone at No. 16!!

2026-01-27 via Tripadvisor
A
Alison couple us
10
2026-01-25 via Nuitee
L
londontraveller655 Couples London, England
8
Very good but silly greed
Pros:

In principle a lovely townhouse hotel in a great South Ken location, close to a tube station, many museums, the Albert Hall and Hyde Park. Just a shame the silly greed of the owners spoils the experience.

We paid £540 for a deluxe room - very nice, but not huge and a small bathroom. There was no coffee machine or kettle in the room - on checkout, the receptionist said this could be pre-ordered for an additional £10 per night! Never heard that one before. We always leave cash tips for staff. I didn’t appreciate having an extra £22 in “service charge” automatically added to my bill - a tip should be at the discretion of the customer. Sounds like the management are underpaying their staff and relying on hotel guests for salary top ups. At least that’s my impression.

2026-01-22 via Tripadvisor
I
Imy couple gb
10
2026-01-19 via Nuitee
K
kathleen family_with_children us
8
Wonderful boutique hotel.
Pros:

Location was wonderful. Staff so gracious. The accommodations were very nice!

Cons:

Nothing

2026-01-17 via Nuitee