Knightsbridge Hotel, Firmdale Hotels

Hotels
Firmdale
9.6 (111 reviews)
10 Beaufort Gardens, London, England, SW3 1PT , London , GB

Facilities

Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Basement room
Service issues

Categories

Cleanliness
9.25
Standard quality for this hotel tier.
Service
9.95
The staff were wonderful and went out of their way to make guests feel special.
Location
9.75
Located in a quiet street near Hyde Park and Buckingham Palace.
Room Quality
8.75
Room quality was affected by the basement accommodation and high bathtub issue.
Amenities
9.75
Unique lobby area for breakfast, dinner, and games.
Value for Money
9.75
Standard quality for this hotel tier.
Food and Beverage
9.75
Enjoyable breakfast and tea experience.
Overall Experience
9.85
Overall a lovely and comfortable stay despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Discover the elegance and charm at Knightsbridge Hotel, Firmdale Hotels, where luxury meets convenience in the heart of London.

Unmatched Location
Situated just a short stroll from iconic landmarks like Harrods and Hyde Park, our hotel provides easy access to cultural hotspots, ensuring you never miss a moment of the city's vibrancy.

Luxurious Comfort
Experience our 44 individually decorated guestrooms, each equipped with flat-screen televisions, minibars, and high-end toiletries, making your stay an indulgent retreat.

Exceptional Amenities
Enjoy seamless connectivity with complimentary high-speed internet and 24-hour room service, while our concierge services can assist with your every need, including childcare options for your little ones.

Embrace the luxury and warmth of Knightsbridge Hotel—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9.6
Based on 111 reviews
Cleanliness: 9.25
Service: 9.95
Location: 9.75
Room Quality: 8.75
Amenities: 9.75
Value for Money: 9.75
Food and Beverage: 9.75
Overall Experience: 9.85
M
Maria
10
Pros:

GREAT LOCATION,

2025-09-28 via Nuitee
J
Jonathan partner
10
Pros:

our new favorite London home!

2025-09-25 via Nuitee
R
Regina family
10
Pros:

The hotel is beautiful, the rooms are great, location is excellent- walking distance to Harrods , the park and restaurants.

2025-09-12 via Nuitee
F
Fahrettin
10
Pros:

Great staff

2025-09-11 via Nuitee
V
Verified traveler
10
Exquisite
Pros:

Hotel is a proper 5 star experience in a beautiful, but quiet street of London - located very close to Hyde Park and near Buckingham Palace. The staff were wonderful and the lobby area is a unique area to enjoy breakfast, dinner, and the occasional board game / cards in a quiet but homely setting (with a cup of tea ofcourse!).

2025-08-15 via Nuitee
C
Charlotte family
10
Pros:

The Knightsbridge Hotel was lovely and extremely comfortable. They went out of their way to make my child feel special and taken care of. The entire staff was wonderful. Highly recommend staying here if you can.

2025-08-13 via Nuitee
I
Ismail family
6
Pros:

The firmdale hotels chain is one of my favorite chain of hotels, I stayed in almost all their hotels in London and one of their properties in New York . Unfortunately this time we were given a room in the basement and they put the blame on our reservation being made through Expedia, the room is nice except the bathroom had a bath tub which was very high , and you can injure yourself getting in and out. Once I told them about the issue they said we have other room with a walk in shower? But since day one we were told we will try to accommodate your request but without getting back at us. I didn’t like the service and made sure to tell them. Once again i complain because I do like the hotel, but didn’t like the service this time.

2025-06-13 via Nuitee
J
Jorge Fernando family
10
Pros:

Wonderful, unique makes the London experience perfect. Super service, very clean and chic decoration. Comfortable, safe and very friendly staff

2025-05-21 via Nuitee
J
Jessica
10
Pros:

Love this place! I have stayed twice now and I don’t think I will stay anywhere else. I’ve stayed at other hotels in London and just love how quiet and set aside this one is. The breakfast is delicious and the aesthetic and ambiance is perfect. The staff is wonderful and they give you a little gift in your room a candle or pillow spray with a hand written welcome note.

2025-05-03 via Nuitee
L
lanessa
10
Pros:

Charming property down a charming street right off all the

2025-04-26 via Nuitee
S
Sally family
10
Pros:

We had a wonderful stay at the Knightsbridge Hotel. It’s perfectly located in central London, close to everything yet tucked away in a quiet, peaceful area. The hotel itself is luxurious, beautifully designed, and incredibly comfortable. The service was exceptional from start to finish. Every detail was handled with care, and we truly enjoyed our time there. Highly recommended for anyone looking for a refined and relaxing stay in London.

2025-04-22 via Nuitee
S
stephen
10
Pros:

Always the best small hotel in London

2025-04-08 via Nuitee
B
Benedict Byron family
10
Pros:

This hotel is perfect! Everything is designed by Kit Kemp and the rooms are amazing! Comfortable beds, plenty of outlets, beautiful fabrics, quiet street with easy access to Knightsbridge and Harrod’s. The staff is charming and bends over backward! I would stay here again without any hesitation!

2025-04-03 via Nuitee
M
Melissa partner
10
Pros:

One of my favorite hotels to stay in London!

2025-03-24 via Nuitee
P
Piper
10
Pros:

What an absolutely beautiful hotel and experience. Everyone was so incredibly kind and I felt so happy to be here. It was such a charming and warm place to be that really made my stay a wonderful experience. Thank you all so much for your extraordinary care.

2025-02-14 via Nuitee
A
Anne partner
10
Pros:

Exceptional staff at The Knightsbridge Hotel went out of their way to make us comfortable, including a complimentary continental breakfast when we arrived from our international flight before check-in time. The breakfast at this hotel was outstanding - fresh fruits and a variety of cooked to order choices were all beautifully prepared. Our room was smallish but very tastefully decorated, thoughtfully designed and very comfortable. This hotel is on a quiet street close to Harrod’s, Harvey Nichols and other high-end shops, and easy walking distance to museums and South Kensington.

2024-12-25 via Nuitee
Q
Quintus family
4
Pros:

A disappointment. Luxury Room was smaller than expected and so poorly lit that it felt dingy, almost depressing. Climate control was 'locked' so any adjustment had to be via the front desk (the room was unpleasantly warm on arrival). The absence of a small in-room kettle/tea/coffee was odd. Staff advised that the drawing room/eating areas become congested so we felt a bit of an inconvenience.
On the plus side, the decor is great and the bed was very comfortable (in contrast to the room chairs). Wifi and digital access were good. Minibar had some reassuringly good stuff in it although we chose not to indulge.

2024-12-10 via Nuitee
A
Anita
8
Pros:

Elegant property and cosy room

2024-12-08 via Nuitee
S
Steve partner
10
Pros:

this is a wonderful boutique hotel and a beautiful section of town rooms were large and comfortable. Bathroom and showers were excellent. Staff was great. Breakfast was delicious all in all a wonderful experience.

2024-11-05 via Nuitee
L
Ljiljana
8
Pros:

Great small hotel tucked away from main busy street yet still close to park, shopping and museum.
Nicely decorated and cozy!
Great profesional stuff and we
Will be happy to be back .

2024-10-31 via Nuitee