Q Resorts Paddington

Hotels
Independent
8.4 (444 reviews)
5 Kingsway Place, Townsville, Queensland, 4810 , Townsville , AU

Facilities

Health or beauty spa nearby
Free WiFi
Luggage storage
Elevator
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Free long-term parking
Casino nearby
See all facilities

Review Highlights

Pros:
Clean room
Comfortable beds
Good location
Cons:
Issues with pool
Dirty oven
High cost

Categories

Cleanliness
7.8
Several reviews mentioned cleanliness positively, but noted issues with carpets and a dirty oven.
Service
8.97
Mixed reviews about service; however, staff generally well-received.
Location
9.31
Location was frequently highlighted as fantastic and convenient.
Room Quality
8.25
Rooms described as comfortable but had some issues with amenities.
Amenities
8.07
Amenities had positive remarks but also noted issues with furniture and pool.
Value for Money
7.25
Several guests felt the cost was excessive compared to the offered experience.
Food and Beverage
8.8
Overall good comments about food options nearby with a lovely café suggestion.
Overall Experience
8.77
Most guests had a good experience despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Welcome to Q Resorts Paddington, your luxurious retreat in the heart of Townsville!

Recreational Oasis: Dive into relaxation with our stunning outdoor pool, perfect for a refresh after a day of exploring.

Comfort at Your Fingertips: Enjoy complimentary wireless internet access and modern amenities, including air-conditioned rooms equipped with microwaves, ensuring you feel right at home during your stay.

Unmatched Convenience: With services like dry cleaning, luggage storage, and free self-parking, we take care of your every need so you can focus on enjoying your getaway.

Nestled close to attractions like Castle Hill and Queensland Country Bank Stadium, an unforgettable experience awaits. Don’t miss your chance to experience luxury—book Q Resorts Paddington today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 444 reviews
Cleanliness: 7.8
Service: 8.97
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 7.25
Food and Beverage: 8.8
Overall Experience: 8.77
J
James solo_traveller au
10
I always try and stay here
2026-02-10 via Nuitee
L
Luke solo_traveller au
7
Pros:

Nice room

Cons:

Crap pool

2026-01-20 via Nuitee
M
Melinda solo_traveller au
8
Pros:

All was really good, comfortable, clean, parking available, room bright so good for work

Cons:

My only suggestion is can a face washer be provided with towels etc

2026-01-19 via Nuitee
M
Melvin couple au
8
Relax
Pros:

Location

Cons:

In my booking there is a living room and own room but dint end up with that.

2026-01-19 via Nuitee
C
Craig extended_group au
10
2026-01-19 via Nuitee
P
Peta solo_traveller au
10
Pros:

The bed was so comfortable. Super clean, no clutter which was allergy friendly.

2026-01-19 via Nuitee
B
Bec couple au
10
2025-11-09 via Nuitee
R
Robyn family_with_children au
7
Overall, our stay was really good and we would recommend the apartments.
Pros:

There was everything there that we needed. The beds were very comfortable & linen very clean. The apartment was clean & airy, although the carpets need a shampoo. Location was fantastic. Parking was great & access very easy.

Cons:

Refrigerator was behind a broken door & it was very difficult to open. Washing machine was also very difficult to access as opening the lid was impeded by the dryer. Oven door very dirty. This feedback is mainly for the information of management & staff of Q Apartments Paddington.

2025-10-02 via Nuitee
C
Clarice family_with_children au
7
Pros:

Location.. views.. comfy

2025-09-28 via Nuitee
N
Nicola family_with_children au
8
Pros:

The apartment had everything we needed, great location, good staff, lovely cafe across the road make delish coffee xx

Cons:

The pool is iin a strange spot that doesn't get a lot of sun,, would have used it more if it was better situated
The furniture and appliances need an upgrade they are well used

2025-09-20 via Nuitee
G
Greenradagast solo_traveller au
10
Pros:

Very easy as full instructions for after hours entry were provided. Very clean and very comfortable bed. I recommend this.

Cons:

N/a

2025-09-19 via Nuitee
A
Adrian couple au
10
2025-09-10 via Nuitee
S
Shari couple au
8
2025-09-09 via Nuitee
M
Max couple au
10
Q Paddington served the purpose we booked it for to be close to the QCB Stadium and secure parking.
Pros:

The secure parking, the size of the room, the mini kitchen, microwave, toaster and jug. The location was within comfortable walking distance of the QCB Stadium and Flinders Street. A bonus was the room had a balcony and screen door allowing natural airflow rather than air conditioning.

Cons:

Washing up in the handbasin.

2025-09-08 via Nuitee
L
Lachlan couple au
10
Really good experience
Pros:

Nice room, good service, good location

2025-09-05 via Nuitee
L
Lena family_with_children au
7
2025-08-24 via Nuitee
T
Travis solo_traveller au
5
2025-08-14 via Nuitee
R
Richard solo_traveller au
8
Great just a couple of things above
Pros:

Comfortable

Cons:

Very small tv with no smart tv as would expect for price

Remote not working properly and fan and aircon were noisy

Otherwise perfectly suited

2025-08-13 via Nuitee
P
Patricia extended_group au
6
Comfortable, clean and pleasant stay.
Pros:

There were restaurants within walking distance. The area was quiet, especially with the glass all double glazed.
The accomodation was clean and the car parking was secure.

Cons:

The cost was excessive, eleven for a peak time.

2025-08-11 via Nuitee
K
Kaileigh couple au
4
Disorganised, uncomfortable, and not worth the money
Pros:

Leaving? the exercise trying to find the key safe? Probably the location of the property

Cons:

Advised the hotel we’d be checking in late — they responded with… absolutely nothing. No instructions, no code, no clue. When we arrived, I called someone who clearly had no idea what planet the key safe was on. We spent half an hour roaming around like sleep-deprived zombies looking for it.

Finally got into the car park, which is basically a game of Tetris meets The Fast and the Furious. It’s so tight you have to 3-point turn to get out. If you drive anything bigger than a scooter, good luck.

Once we made it to the room (miracle), things didn’t improve. The bathroom was the size of a cereal box with no airflow, the “blanket” was more like a slightly determined napkin, and the shower? I’ve cried with more pressure.

And the view? Oh, just a lovely construction site. Nothing like waking up to scaffolding and concrete dust to really set the holiday mood

Honestly, if you enjoy confusion, tight corners, and a light mist instead of a shower — this place is for you. Otherwise, save your money and your sanity.

2025-08-05 via Nuitee