Colonial Hotel

Hotels
8.4 (771 reviews)
625 Betty Spring Road , Gardner , us
+1 978-630-2500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly and helpful staff
Convenient location
Cons:
Cold breakfast
Dated rooms
Lack of privacy in bathrooms

Categories

Cleanliness
8.04
Multiple mentions of cleanliness but mixed feelings regarding room odors and upkeep.
Service
9.51
Staff received positive remarks for being friendly and helpful.
Location
9.05
Conveniently located in an area with limited options.
Room Quality
8
Rooms are comfortable but noted as dated with some privacy issues.
Amenities
8.53
Basic amenities were available, but some expected items were missing.
Value for Money
7.99
Concerns regarding the cost versus quality, especially with breakfast complaints.
Food and Beverage
7.04
Issues with cold breakfast and limited food service hours.
Overall Experience
9.01
Generally positive experiences despite some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:00

Property Description

Luxurious Spa Centre
Indulge in relaxation at Colonial Hotel's spa centre, offering a hot tub and sauna for the ultimate pampering experience.

Culinary Delights
Savor delectable meals at the on-site restaurant, providing a diverse menu to tantalize your taste buds throughout your stay.

Convenient Amenities
Benefit from 24-hour assistance at the front desk, ensuring your needs are met promptly and efficiently during your time at The Colonial Hotel.

Book your stay now at Colonial Hotel and experience a perfect blend of comfort and sophistication.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.4
Based on 771 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 9.01
R
Rebecca • couple • us
10
Pros:

Very nice, clean, comfortable

2026-08-04 • via Nuitee
S
Scenic22314038483 • Family • Athol, Massachusetts
10
awesome
Pros:

My mommy works here 👍👍👍👍👍👍

2026-07-27 • via Tripadvisor
P
patriciacW2786VK • Solo travel
4
Penny pinching rip-off
Pros:

The food in the restaurant was gross. I got the macaroni and cheese. It was not baked macaroni as you might expect. It was boiled pasta with an extremely thin, watery cheese sauce poured over it. It was then topped off with a few onion strings. I would never eat there again. The coffee in the room was not good, so in the morning I decided to see if the restaurant had coffee. It turns out, the restaurant is only open for dinner. So I inquired as to how a guest could get a decent cup of coffee. I was told I could pay $2.00 for a cup that was adjacent to the front desk. Really? Cheap, penny pinching motel mentality masquerading as a real hotel.

2026-07-23 • via Tripadvisor
M
Mehmud • solo_traveller • us
7
Cons:

Some.blood spots on the curtains and pillow cases. Room service took long to answer a request.

2026-07-21 • via Nuitee
L
LUBEGA • couple • ug
8
It was a good stay!
Pros:

The quiet environment surrounded by beautiful nature

Cons:

The tiny bathroom

2026-06-09 • via Nuitee
M
Masonview • solo_traveller • us
6
2026-06-08 • via Nuitee
J
Jack • family_with_children • us
9
It is a great place. That experience was not good.
Pros:

Didn’t have that

Cons:

We had people frightening outside our room after midnight. This went on for 2 nights,

2026-05-28 • via Nuitee
D
Darryl • solo_traveller • us
5
Not worth the money
Pros:

Great location, restaurant staff was very friendly, and plenty of parking.

Cons:

The room was so loud, I could hear everyone on my floor and the floor above!

2026-05-24 • via Nuitee
C
Christine L • family_with_children • us
10
Very clean neat had coffee maker micro and frig in my room the bed was very comfortable
Pros:

Very pretty elegant

Cons:

Nothing

2026-05-18 • via Nuitee
K
Kristin • couple • us
9
Over all good choice
Pros:

Gabriel was great
Clean hotel
Convenient location
Shower water pressure a plus

Cons:

For $200 a night you had to pay an addition $19 for breakfast

2026-05-10 • via Nuitee
G
Gayle • family_with_children • us
10
2026-05-07 • via Nuitee
L
Laurie • solo_traveller • us
7
It was fine, if we stay in the area again though I’m likely to look elsewhere.
Pros:

Reasonable clean and well appointed. Staff friendly and helpful. Plenty of parking. Enjoyed the hot tub.

Cons:

Breakfast was way too expensive for what you received. Even dining early it was cold. For 18 plus a plate I would have liked something above the average continental breakfast.

2026-05-04 • via Nuitee
C
Cloutier • solo_traveller • us
1
2026-05-03 • via Nuitee
D
Daniel • couple • us
10
2026-05-03 • via Nuitee
B
Brittany • family_with_children • us
5
2026-05-03 • via Nuitee
J
Jose • couple • us
8
2026-04-30 • via Nuitee
N
Nicolas • solo_traveller • us
5
Not worth the 180 a night.
Pros:

Loved the bar, fitness center and pool and hot tub.

Cons:

Its no fault of the hotel, but the amount of children running around and being loud really put a damper on things. I decided to checkout at 4AM due to how uncomfortable I was.

The connected rooms need more sound dampening between the doors, as I could hear everything happening in the room next to mine.

I had to share some personal details on the phone and felt more comfortable sitting in my truck than in the room.

Im also unsure if there was a dog on property but multiple times I heard what sounded like some type of monster barking at clouds.

2026-04-28 • via Nuitee
B
Brittany • family_with_children • us
4
Fine for a quick one or two nights at most
Pros:

Convenient location for what we needed

Cons:

The room smelt musty. The refrigerator was not cold. The remote for the television didn’t work. The pillows were hard as rock.

2026-04-27 • via Nuitee
T
Tonya • couple • us
9
2026-04-26 • via Nuitee
I
Irene • solo_traveller • us
10
This was a return to a place I lived 50 years ago and the hotel just improved it
Pros:

I had a wonderful dinner of ribs my eventually waitress was outstanding

Cons:

nothing

2026-04-21 • via Nuitee