U Hotel Penang

Hotels
8.2 (2559 reviews)
676, Jalan Sungai Dua , Bayan Lepas , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Cons:
Inconsistent service
Issues with room size

Categories

Cleanliness
8.09
Overall positive remarks, but some reviews indicated issues with room cleanliness.
Service
8.56
Generally friendly staff but inconsistency noted; some staff were dismissive.
Location
9.1
Highly praised for convenience to shops and eateries.
Room Quality
7.55
Some rooms considered small and basic with low water pressure.
Amenities
8.08
Provided essentials like security, but room amenities were limited.
Value for Money
8.04
Some value due to location, but query over prices for room quality.
Food and Beverage
8.09
Proximity to food options praised, but no direct experiences shared.
Overall Experience
8.06
Mixed reviews overall but many express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:52

Property Description

Convenient Location
Located just 1.1 km from University Science Malaysia and 2.3 km from Queensbay Mall, U Hotel Penang offers easy access to popular attractions and shopping destinations in the area.

Helpful Services
From car rentals to tour arrangements, the friendly staff at U Hotel Penang is dedicated to providing excellent service to ensure a comfortable stay for all guests.

Comfortable Rooms
With stylish and contemporary decor, air-conditioned rooms at U Hotel Penang come equipped with modern amenities such as flat-screen TVs and in-room safes for a relaxing and convenient stay.

To book your stay at the strictly smoke-free U Hotel Penang with complimentary parking and free WiFi, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2559 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
A
Adam • solo_traveller • my
6
2026-04-11 • via Nuitee
F
farizah • couple • my
8
2026-04-11 • via Nuitee
A
AMIRA ZULAIKHA • extended_group • my
8
2026-04-11 • via Nuitee
J
Joe • solo_traveller • sg
7
Pros:

Check-in staff were friendly and efficient

2026-04-10 • via Nuitee
A
ALIA NATHARA BINTI • family_with_children • my
7
Pros:

Booked this hotel because it's close to the uni. Accessible to Lotus supermarket; walking distance. Got free parking space.

2026-04-09 • via Nuitee
K
Khaza • solo_traveller • my
9
2026-04-09 • via Nuitee
N
Noor Masdiana • couple • my
8
2026-04-08 • via Nuitee
S
Shareen • couple • my
8
2026-04-06 • via Nuitee
N
Nam Yao • solo_traveller • gb
10
2026-04-06 • via Nuitee
M
Michael • family_with_children • my
3
Pros:

Location is good.

Cons:

The staff knew the aircond is not functioning well. Room228 but still give to us. And at last we need to request to chg room at 11pm night

2026-04-01 • via Nuitee
R
Revathi • couple • my
8
2026-04-01 • via Nuitee
M
Manpreet • couple • my
3
Did appointed coz of the day shift staff.
Pros:

I didnt get a breakfast

Cons:

I dont like the reception staff approached a bit rude ,staff should explain about the parking terms and condition.

2026-03-31 • via Nuitee
M
marco • solo_traveller • th
6
2026-03-28 • via Nuitee
N
Nurhidayu • couple • my
7
2026-03-27 • via Nuitee
珂 • solo_traveller • cn
9
2026-03-27 • via Nuitee
N
Noridah • family_with_children • my
5
2026-03-26 • via Nuitee
Z
ZALEHA • couple • my
8
Good location & great service
Pros:

Location & great sevice

Cons:

Nothing

2026-03-25 • via Nuitee
A
Azwan • couple • my
10
2026-03-25 • via Nuitee
N
Navarajan • family_with_children • my
10
Pros:

Facilities and hospitality

Cons:

NA

2026-03-22 • via Nuitee
E
Emilia • couple • my
5
2026-03-22 • via Nuitee