U Hotel Penang

Hotels
8.2 (2640 reviews)
676, Jalan Sungai Dua , Bayan Lepas , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Cons:
Inconsistent service
Issues with room size

Categories

Cleanliness
8.09
Overall positive remarks, but some reviews indicated issues with room cleanliness.
Service
8.56
Generally friendly staff but inconsistency noted; some staff were dismissive.
Location
9.1
Highly praised for convenience to shops and eateries.
Room Quality
7.55
Some rooms considered small and basic with low water pressure.
Amenities
8.08
Provided essentials like security, but room amenities were limited.
Value for Money
8.04
Some value due to location, but query over prices for room quality.
Food and Beverage
8.09
Proximity to food options praised, but no direct experiences shared.
Overall Experience
8.06
Mixed reviews overall but many express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:52

Property Description

Convenient Location
Located just 1.1 km from University Science Malaysia and 2.3 km from Queensbay Mall, U Hotel Penang offers easy access to popular attractions and shopping destinations in the area.

Helpful Services
From car rentals to tour arrangements, the friendly staff at U Hotel Penang is dedicated to providing excellent service to ensure a comfortable stay for all guests.

Comfortable Rooms
With stylish and contemporary decor, air-conditioned rooms at U Hotel Penang come equipped with modern amenities such as flat-screen TVs and in-room safes for a relaxing and convenient stay.

To book your stay at the strictly smoke-free U Hotel Penang with complimentary parking and free WiFi, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2640 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
R
Radha kumari • couple • my
7
Okay
Pros:

Okay

Cons:

Okay

2026-05-09 • via Nuitee
M
May • couple • my
8
Pros:

Room clean

Cons:

Parking

2026-05-08 • via Nuitee
E
Eddma Nathan • couple • my
8
2026-05-07 • via Nuitee
R
Rey • solo_traveller • my
8
2026-05-07 • via Nuitee
Y
YI HANG • solo_traveller • my
9
2026-05-06 • via Nuitee
T
tamim • couple • my
10
It is a good and hotel to stay in penang. The room is comfortable and the fasilitice are ready.
Pros:

Near the meeting place and hypermarket to visit.

Cons:

I did not have dislike the property.

2026-05-05 • via Nuitee
S
Shaharuddin • couple • my
8
nice and satisfactory
Pros:

Friendly and knowleageble staff clean rooms

Cons:

the location of the room..preferred overlooking the main road or parking lot

2026-05-04 • via Nuitee
H
Hazim2410 • solo_traveller • my
8
2026-05-03 • via Nuitee
X
Xavier • couple • my
8
2026-05-03 • via Nuitee
L
Lingges • couple • my
10
2026-05-02 • via Nuitee
L
Lingges • couple • my
10
2026-05-02 • via Nuitee
S
Siang Woon • solo_traveller • de
9
Superb
Pros:

Value for money , meet all my expectations like parking, security etc

Cons:

Prefer firm pillow

2026-05-02 • via Nuitee
M
MOHD ROSTAM ALHUSNI • solo_traveller • my
5
Pros:

Parking

Cons:

Room is small, a bit run down and the lighting is dim

2026-04-29 • via Nuitee
L
LK Lim • solo_traveller • my
7
Pros:

Location.

Cons:

Blanket cover a bit old.

2026-04-28 • via Nuitee
J
Julie Lim • solo_traveller • sg
7
Pros:

The location is good as you can find many food around and Lotus Supermarket is just beside. Free parking is available so if you drive. Staff is friendly and they also provide luggage storage. The TV in room is Mi Tv so you can watch preferred show by logging into your account for Apps like Netflix, Disney , Prime Video, iQiyi, etc.

Cons:

They do not provide room slippers which is something that I need when I stay in hotel. Maybe they can consider providing it since they do not provide toothbrush, toothpaste, shampoo and conditioner.

2026-04-28 • via Nuitee
E
EZRI ROMEL • couple • my
9
2026-04-28 • via Nuitee
S
Siang Wei • family_with_children • my
10
2026-04-27 • via Nuitee
T
TAN • solo_traveller • my
7
Good short stay
Pros:

Convenient location

Cons:

Room space

2026-04-26 • via Nuitee
S
Syamsul Kamal • solo_traveller • my
8
2026-04-25 • via Nuitee
S
Saravanan • family_with_children • my
9
2026-04-23 • via Nuitee