U Hotel Penang

Hotels
8.2 (2559 reviews)
676, Jalan Sungai Dua , Bayan Lepas , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Cons:
Inconsistent service
Issues with room size

Categories

Cleanliness
8.09
Overall positive remarks, but some reviews indicated issues with room cleanliness.
Service
8.56
Generally friendly staff but inconsistency noted; some staff were dismissive.
Location
9.1
Highly praised for convenience to shops and eateries.
Room Quality
7.55
Some rooms considered small and basic with low water pressure.
Amenities
8.08
Provided essentials like security, but room amenities were limited.
Value for Money
8.04
Some value due to location, but query over prices for room quality.
Food and Beverage
8.09
Proximity to food options praised, but no direct experiences shared.
Overall Experience
8.06
Mixed reviews overall but many express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:52

Property Description

Convenient Location
Located just 1.1 km from University Science Malaysia and 2.3 km from Queensbay Mall, U Hotel Penang offers easy access to popular attractions and shopping destinations in the area.

Helpful Services
From car rentals to tour arrangements, the friendly staff at U Hotel Penang is dedicated to providing excellent service to ensure a comfortable stay for all guests.

Comfortable Rooms
With stylish and contemporary decor, air-conditioned rooms at U Hotel Penang come equipped with modern amenities such as flat-screen TVs and in-room safes for a relaxing and convenient stay.

To book your stay at the strictly smoke-free U Hotel Penang with complimentary parking and free WiFi, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2559 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
S
Sushila • family_with_children • my
10
Pleasant stay.
Pros:

Proximity to the city centre. Value for money.

Cons:

No breakfast provided.

2026-03-11 • via Nuitee
V
Valliprakash • family_with_children • my
9
Pros:

​If you are looking for a stay that balances comfort with ultimate convenience, this is it. The atmosphere of the hotel is cozy—from the warm lighting in the lobby to the well-appointed rooms.
​Location & Food:
The location is the biggest selling point. You are steps away from an endless variety of restaurants and local eateries. Whether you want a sit-down dinner or a quick snack, you won't need to walk more than five minutes. The absolute highlight, however, is the weekend night market right outside. It’s vibrant, full of energy, and offers amazing street food and local finds.
​Convenience:
For the morning caffeine fix, there is a fantastic coffee shop just around the corner If you forgot any essentials, there are several convenience stores nearby that are open late.
​Facilities:
Usually, a central location like this means a nightmare for drivers, but I was pleasantly surprised by the parking. It was completely hassle-free, with plenty of space and easy access to the entrance, which is a rare find in such a busy area.
​In a nutshell - Cozy, convenient, and surrounded by great food—I’ll definitely be back!

2026-03-07 • via Nuitee
A
aisha • family_with_children • my
8
2026-03-05 • via Nuitee
Y
YAN • solo_traveller • my
6
Pros:

location

Cons:

the aircondition in room - warm only.

2026-03-04 • via Nuitee
A
Abdul Razak • solo_traveller • my
9
ok
Pros:

ok

Cons:

ok

2026-03-04 • via Nuitee
V
visuth • family_with_children • my
10
2026-03-03 • via Nuitee
Z
zainab • family_with_children • my
9
2026-02-28 • via Nuitee
A
Arun • family_with_children • my
8
Internet
Pros:

Smart TV

Cons:

Bad Internet connection to TV only

2026-02-27 • via Nuitee
R
ROHANI • family_with_children • my
8
2026-02-25 • via Nuitee
A
Ahmad • couple • my
8
Good n easy
Pros:

Near to usm

Cons:

Clean

2026-02-25 • via Nuitee
J
Jasmine • couple • my
8
2026-02-24 • via Nuitee
Y
Ying • couple • my
7
Pros:

地点不错

Cons:

房间没有一次性牙刷 梳子 拖鞋 ，需要向客服取

2026-02-24 • via Nuitee
Y
Yee • family_with_children • my
9
2026-02-23 • via Nuitee
Y
Yeong Shiuan • couple • my
9
2026-02-22 • via Nuitee
R
Rey • family_with_children • my
7
2026-02-14 • via Nuitee
N
Noor Zamilla • family_with_children • my
8
Pros:

Easy to find the location.

Cons:

It has limited parking spots. The room is quite small vompared to the price I paid compared to other places.

2026-02-13 • via Nuitee
S
Shinyin • family_with_children • my
9
2026-02-13 • via Nuitee
C
Chin • extended_group • my
8
2026-02-13 • via Nuitee
R
ROZALINA • extended_group • my
6
2026-02-11 • via Nuitee
A
Anandarajah • family_with_children • my
10
Pros:

Good

Cons:

Overal

2026-02-10 • via Nuitee