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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Wheelchair accessible
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Toilet with grab rails
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Smoke alarms
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located just 1.1 km from University Science Malaysia and 2.3 km from Queensbay Mall, U Hotel Penang offers easy access to popular attractions and shopping destinations in the area.
Helpful Services
From car rentals to tour arrangements, the friendly staff at U Hotel Penang is dedicated to providing excellent service to ensure a comfortable stay for all guests.
Comfortable Rooms
With stylish and contemporary decor, air-conditioned rooms at U Hotel Penang come equipped with modern amenities such as flat-screen TVs and in-room safes for a relaxing and convenient stay.
To book your stay at the strictly smoke-free U Hotel Penang with complimentary parking and free WiFi, visit our website or contact us directly.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
nice n clean
Dekat dgn lotus, kedai makan. Mudah dpt grab.
Line netflix apps di tv sgt2 problem. Ada staff dtg tolong. Ok dah. Tapi line very poor. Jadi tk boleh sambung netflix semula. Tapi so far, semua staf sgt bagus. PR sgt baik. Sgt membantu.
the location is just nice, convenience for food and daily leisure requirement as Lotus is just beside it.
the room cleanliness is great and comfortable, tidy and nice.
I have stayed here many times.
Location is good. Walking distance to Lotus.
Many eateries nearby.
Facilities adequate - no frills hotel.
Nothing.
the location is very strategic because it is located nearby Lotus Sg Dua, Coffee Bean & Tea Leaf, Family Mart & Laundry shop. The hotel also provides spacious free parking lot for the customer so we don't have to think where should we park our car.
I hope the hotel will consider to provide basic necessity like toothbrush & toothpaste
The room, the cleanliness, comfort, calm and the staf
Nice staff … very helpful, close to USM
None … i stay in center room , has light but no view off the window, but on my reservation marks city view. May be next time get better room w view.
A lot of parking space behind the hotel
Near to many eateries and USM
The wifi signal was erratic and could only be connected to one or two devices at one time
Only two elevators
One of the TV wasn't programmed to in house channels
Size of room a bit smaller than expected and the grey walls made it seem gloomy
The staff was really nice and helpful. The location is great with a cafe at the ground floor.
I smelled smoke, guess someone was smoking in the hallway. Apart from that, the hotel smelled nice esp the lobby.
Price
No breakfast
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