Best Western Hotel Madan

Hotels
•
Best Western
8 (89 reviews)
Av. Madero Zona Luz, Centro, Villahermosa, TAB, 86000 , Villahermosa , MX
52-993-3140524

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Front entrance ramp
Express check-out
Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Excellent service from staff
Good location near shops and restaurants
Cons:
Cleanliness issues reported
Room quality could be improved

Categories

Cleanliness
7.46
Some reviews indicate there were cleanliness issues, notably in the bathrooms and rooms.
Service
8.93
Multiple mentions of excellent and friendly service by the staff across reviews.
Location
8.47
Guests appreciated the hotel's convenient location in downtown, close to shops and restaurants.
Room Quality
7.42
Some reviews highlight issues with room maintenance and comfort levels.
Amenities
7.95
No specific feedback on amenities; general assumption is standard for this hotel tier.
Value for Money
7.91
No distinct pros or cons on value; therefore, rated standard for this hotel tier.
Food and Beverage
7.96
Some positive mentions of the restaurant, though limited details available.
Overall Experience
7.93
Overall positive experiences despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:04

Property Description

Nestled in the heart of Villahermosa, Best Western Hotel Madan is your gateway to an unparalleled hospitality experience.

Convenient Amenities
Enjoy complimentary wireless internet access and 24-hour concierge services. We offer a well-equipped business center for your professional needs, along with effortless express check-out to streamline your stay.

Dining Delights
Indulge in culinary excellence at Madan Restaurant, where international dishes come to life. Start your day right with a complimentary continental breakfast, then unwind at our cozy coffee shop or take advantage of room service for additional comfort.

Comfortable Guestrooms
Experience relaxation in one of our 40 air-conditioned rooms, each featuring modern conveniences like cable programming and private bathrooms stocked with toiletries. With amenities like coffee/tea makers and safes, you'll feel right at home.

Don't miss out on the ultimate stay; book your room at Best Western Hotel Madan today!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 89 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Alba • partner
6
Pros:

Personal es excelente. Restaurant es bueno. Planta física necesita más atención

2025-09-24 • via Nuitee
F
Fernando • partner
8
Pros:

Our stay at this hotel was, for the most part, excellent. The staff were all incredibly friendly and helpful, the room was spotless, and the bed was very comfortable. The location was also perfect for what we had planned. We would have given this a five-star review, but the room was missing a refrigerator, which was a significant inconvenience during our stay. If a mini-fridge had been available, it would have been a perfect experience.

2025-09-21 • via Nuitee
D
Danielle
8
Pros:

Check in was easy, rooms
Were clean, staff was friendly and knowledgeable. Location was great, walkable neighborhood

2025-09-01 • via Nuitee
M
Marco Antonio
4
Hotel viejito
Pros:

Es un hotel muy viejito, estaba limpio pero los baños tenían un olor feo que ni nos dieron ganas de bañarnos la cama cómoda pero la base ya estaba rota, le falta mantenimiento y falta que en su página pongan que solo dan desayunos a adultos, tuvimos que pelear para que me dieran los desayunos de mis hijos

2025-08-23 • via Nuitee
G
Gabriel Rangel • partner
6
Pros:

El servicio del personal es excelente , los meseros y las personas de recepción MUY AMABLES, los cuartos dejan mucho que desear no tienen buena limpieza, las cortinas de los baños sucias , la TV no funcionaba , la ubicación del hotel nada agradable,

2025-08-21 • via Nuitee
J
Juana María
10
Pros:

Greatest stay

2025-08-20 • via Nuitee
F
Filiberto
2
Pros:

Sin devolución por pago de día de estancia de mascota no utilizado

2025-08-17 • via Nuitee
A
Alfredo • partner
10
Pros:

Para los que traen vehículo, checar ese detalle.

2025-08-04 • via Nuitee
G
Guadalupe
10
Pros:

It is in downtown, easy to walk to many shops and restaurants. Close to the bus station. The staff was friendly specially Jeronimo .

2025-08-01 • via Nuitee
C
Carlos Manuel
10
Pros:

Excelente ubicación y fácil de trasladarse a cualquier punto de la ciudad, el desayuno incluido es muy bueno, muy accesibles si tienes que llegar antes del check-in te permiten la entrada siempre y cuando tengan habitaciones disponible.

2025-07-05 • via Nuitee
D
David
2
Pros:

Wasn’t up to the standard of a best western

2025-06-22 • via Nuitee
V
Veronica • family
10
Pros:

The is no parking in the property

2025-05-08 • via Nuitee
J
jesus jaime
2
Pros:

horrible su desayuno sinceramente

2025-04-28 • via Nuitee
M
Monica
10
Pros:

Lo volveré a elegir!

2025-04-17 • via Nuitee
O
Oscar • partner
8
Pros:

Si quieres hospedarte para una o dos noches, esta bien

2025-03-22 • via Nuitee
D
DANIEL
10
Pros:

Excelente lugar

2025-02-10 • via Nuitee
D
DANIEL
10
Pros:

Todo muy bien

2025-01-24 • via Nuitee
S
Sandra Maldonado • family
8
Pros:

El personal es amable

2025-01-20 • via Nuitee
J
Jose caleb • family
8
Pros:

Ok

2025-01-17 • via Nuitee
M
Manuel • family
8
Pros:

Las instalaciones están un poco gastaditas

2024-12-23 • via Nuitee