DoubleTree by Hilton Veracruz

Hotels
Doubletree by Hilton
8.4 (295 reviews)
Boulevard Avila Camacho 707, Col. Ricardo Flores Magon , Veracruz , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Poor service in some areas
Overpriced breakfast

Categories

Cleanliness
7.9
The cleanliness was criticized with mentions of odors and old towels.
Service
8.9
While many found the staff friendly, there were complaints about some staff members being unhelpful.
Location
9.4
Multiple reviews praised the excellent location near the beach and city attractions.
Room Quality
7.9
Concerns were noted regarding old facilities, noise, and lack of amenities like a fridge.
Amenities
8.4
Facilities received mixed comments but the pool was appreciated.
Value for Money
8.4
While some felt it was overpriced, others enjoyed their stay relative to location.
Food and Beverage
7.4
Complaints were noted regarding the overpriced breakfast and poor quality of provided products.
Overall Experience
8.9
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:03

Property Description

Luxurious Accommodations
The DoubleTree by Hilton Veracruz, located just minutes away from the vibrant Zócalo and Malecón area, offers elegantly designed rooms with modern amenities. Enjoy stunning sea views from select rooms, each equipped with cable TV and a spacious desk for your convenience.

Delicious Dining Options
Indulge in a culinary journey at the hotel's Enxebre Restaurant, serving a delightful mix of Mexican and international cuisine. Treat yourself to a variety of dishes and delectable coffee and cake offerings in the cozy ambiance of the restaurant.

Convenient Location
With the World Trade Center and the city's popular aquarium a short drive away, the hotel's strategic location on Boulevard Manuel Avila Camacho provides easy access to Veracruz's key attractions. Book your stay now for a memorable experience at DoubleTree by Hilton Veracruz.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 295 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
C
Carlos solo_traveller us
10
Pros:

centrico y el desayuno

2026-08-21 via Nuitee
J
Jacqueline solo_traveller mx
10
Pros:

La alberca está maravillosa 😍 las habitaciones, la ubicación, las instalaciones son magníficas.

Cons:

Me gustaría que el hotel estuviera más iluminado por fuera en las noches para que se vea a lo lejos

2026-08-20 via Nuitee
Y
Yolanda family_with_children mx
8
Pros:

las sabanas frescas

Cons:

encontre una cucaracha

2026-08-19 via Nuitee
C
Casanova solo_traveller mx
9
2026-08-15 via Nuitee
L
Luis Fernando family_with_children mx
9
2026-08-13 via Nuitee
B
Brenda azeneth solo_traveller mx
10
2026-08-12 via Nuitee
A
ADRI solo_traveller mx
5
Pros:

Las habitaciones limpias el hotel necesita mantenimiento se ce MUY VIEJO y entrada vieja

Cons:

La entrada muy mal estado y la alberca con hongos muy mal

2026-08-12 via Nuitee
B
Beatriz solo_traveller fr
5
Très déçus
Pros:

L'emplacement, piscine assez grande.

Cons:

Très déçus. Les photos sont trompeuses et ne reflètent absolument pas la réalité. L’hôtel est vétuste et mal entretenu, avec une cour sale et des chambres qui sentent l’humidité.
Check-in à 15 h : l’une de nos trois chambres n’était toujours pas prête. Serviettes manquantes et, malgré notre demande, elles ne nous ont jamais été apportées : nous avons dû aller les chercher nous-mêmes.
La piscine est assez grande, mais elle aussi est mal entretenue : carrelages manquants et état général très négligé.
Comment un établissement dans cet état peut-il porter le nom Hilton ? À ce prix-là, nous attendions bien davantage en termes d’entretien et de service. Rapport qualité-prix très mauvais. Une grosse déception.

2026-08-11 via Nuitee
A
Alfredo family_with_children mx
7
Pros:

La habitación

Cons:

Área de alberca sin meseros, sin variedad en la barra de bebidas, sin camastros, 4 sombrillas, sin sillas, fachada del hotel desgastada, personal de recepción no te da información al momento de ingreso

2026-08-11 via Nuitee
C
Claudia solo_traveller mx
10
Aún trabajando se puede disfrutar de un rico descanso
Pros:

Todo, no hay queja, estupendo todo

Cons:

Todo perfecto

2026-08-08 via Nuitee
C
Chiguil Velazco solo_traveller es
6
Pros:

La ubicación

Cons:

Olor y manchas de humedad en la habitación

2026-08-08 via Nuitee
D
DE LA INDUSTRIA DEL CALZADO DE TEHUACÁN solo_traveller mx
8
2026-08-07 via Nuitee
I
Ivonne solo_traveller mx
9
2026-08-05 via Nuitee
A
Amy solo_traveller mx
10
Pros:

La instalaciónes

Cons:

El Internet

2026-08-05 via Nuitee
F
Frida extended_group mx
10
2026-07-24 via Nuitee
O
osorio bolainas solo_traveller mx
10
2026-07-24 via Nuitee
J
jorge antonio family_with_children mx
8
2026-07-16 via Nuitee
S
Scott solo_traveller gb
10
2026-07-16 via Nuitee
M
Martinez solo_traveller mx
10
Pros:

La pasamos muy bien, el agua de. La alberca a buena temperatura.ñ

2026-07-15 via Nuitee
T
Tzzady extended_group ca
9
Agradable
Pros:

Personal muy amable

2026-07-13 via Nuitee