Holiday Inn Express Hotel & Suites York by IHG

Hotels
Holiday Inn Express
9 (205 reviews)
4020 Grand Avenue , York , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and friendly environment
Good breakfast options
Cons:
Thin walls leading to noise issues
Pool was closed during the stay

Categories

Cleanliness
8.58
Cleanliness was highlighted positively but there were mentions of noise and thin walls affecting the experience.
Service
9.55
Many reviews praised the staff for their friendliness and helpfulness.
Location
9.59
The location was considered convenient and appealing.
Room Quality
8.54
Rooms were clean and spacious but thin walls were a concern.
Amenities
8.07
Amenities such as the breakfast were appreciated but the closed pool caused disappointment.
Value for Money
8.53
Overall good value, but an incidental charge mentioned raised concerns.
Food and Beverage
9.58
Breakfast options received consistent praise.
Overall Experience
9.55
Overall a great experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:28

Property Description

Indulge in Relaxation and Convenience

Luxurious Amenities: Enjoy a heated indoor pool, hot tub, and free WiFi during your stay at Holiday Inn Express Hotel & Suites York.

Convenient Features: Guest rooms are equipped with a 32-inch flat-screen TV, microwave, coffee machine, and refrigerator for your comfort.

Well-Equipped Facilities: Stay active in the fitness center, handle work in the business center, and start your day with a complimentary breakfast bar.

Experience comfort and convenience at its finest - book your stay at Holiday Inn Express Hotel & Suites York now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 205 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
K
Kulik family_with_children us
7
Pros:

Left before breakfast location great

2026-03-08 via Nuitee
J
Jessica family_with_children us
10
Pros:

Victoria at the front desk was wonderful right from the beginning. Hotel was Very clean, heated pool, comfortable beds. Location was close to everything we needed. Great breakfast.

Cons:

N/a

2026-03-08 via Nuitee
B
Brian couple us
10
2026-01-22 via Nuitee
V
Van Meter family_with_children us
9
2026-01-19 via Nuitee
W
WANDA couple us
10
excellent
Pros:

Excellent quality and temperature, but pancake machine didn't work and it took too long to brew coffee, which was delicious, but too many people standing in line waiting. These were working men who had to go to work,

Cons:

see above

2026-01-19 via Nuitee
C
Craig couple us
10
2026-01-18 via Nuitee
L
Leslie family_with_children us
9
Pros:

The room was one of the biggest room I have stayed in that wasn't a suite. We had a 2 queen beds and there was enough room for 2 more queen beds. Would have been exceptional?if it had a sofa or more seating.
The breakfast was great, also.

Cons:

Not enough seating in room.

2026-01-07 via Nuitee
B
Bonita couple us
10
2025-12-31 via Nuitee
K
Karen solo_traveller us
10
2025-12-06 via Nuitee
D
Douglas family_with_children us
8
Pros:

Very clean.. great staff and the breakfast was good

Cons:

The walls to our room seemed a bit too thin. We could hear the people talking in the next room very easily and they seemed to be talking normally. Unfortunately, it was late at night and then again very early in the morning.

2025-11-28 via Nuitee
D
Diane
10
Pros:

Clean room, front desk gal very friendly, breakfast gal very attentive, breakfast good.

2025-10-11 via Nuitee
J
John
10
Pros:

We loved the work out room and equipment was functional and clean. The breakfast was excellent with lots of healthy items and protein options. The coffee was excellent, fresh and robust in flavor. Our room was roomy and beds/pillows were very comfortable.

2025-10-08 via Nuitee
T
Trent couple us
9
2025-10-06 via Nuitee
S
Sally family
10
Pros:

Friendly staff and the free breakfast was amazing!

2025-10-06 via Nuitee
T
Tania
4
Pros:

We will not stay here again. We specifically chose this hotel because they advertised an indoor pool and hot tub. When we arrived, it was all under construction and not available. Based on that dishonesty, with no offer of a discount due to the the false advertising, this hotel is no longer an option for our trips to the area. In addition, the curtain was shorter than the window, so the parking lot lights shown in through the window. We had to stuff pillows around the base of the window to make it dark for sleeping.

2025-10-02 via Nuitee
B
Bruce family
10
Pros:

It felt new, fresh and clean. The staff was very friendly, and the room couldn’t have been better. I highly recommend this hotel!

2025-09-26 via Nuitee
T
Tracey
10
Pros:

Front desk gal was so awesome. She gave us great recommendation on where to grab a bite to eat. She was so friendly. Room was very clean and nice. Would definitely recommend this hotel to friends and family.

2025-09-22 via Nuitee
R
Roberta
10
Pros:

The staff was great
Breakfest choices were awesome
Workout room very well maintained
Cleanliness was fantastic

2025-09-15 via Nuitee
D
Dawn family_with_children us
5
Spacious and friendly staff
Pros:

I liked the location, the staff, and the breakfast.
There was supposed to be a pool but it was closed for the entirety of our trip. We were not expecting that and no discount was offered. The owner was there and we asked about it. He only said that it would reopen in 3 days.
The rooms were spacious! I was surprised at how large they were. I needed the extra space for a huge project we were working on.
The staff were helpful every single time we interacted. We spoke to the gal serving breakfast the most and she was an excellent representative for the hotel.
The location was right off the freeway and there is a new hotel being built next door. Of course, if you are a light sleeper the freeway noise might be too much. But it was fine for us.

2025-09-12 via Nuitee
M
maria family
10
Pros:

Clean room, friendly front desk staff

2025-09-12 via Nuitee