La Mer Beachfront Resort

We stayed for 2 nights/2 rooms booked 2 months in advance, when I booked I asked for adjoining rooms reservations said could not guarantee but will put on same floor. Called 2x to confirm same floor and book cabana. Got there one on 2nd one on 4th, a woman also with her grandchildren same problem. She was even put in 2 different buildings.

Asked for manager, spoke to Norberto who said he was the manager, later finding out he is not a manager! He was rude did not help me or the other family. NOT family-friendly at all!

The hotel is away from the restaurants and the town shopping. I should have listened to friends and stayed at Congress Hall. It was actually cheaper.

As far as side ocean view which I booked and paid for, see photos attached. Does someone have a saw so I could cut down the trees to see the ocean. Don't be scammed !

Terrible customer service, basically didn't care and when you are spending over $1,000 a night they should care!!!

The staff is super friendly and accommodating. We always had parking . The pool was clean and heated . The restaurant is 5 star . Love the morning coffee on the patio . Their gardens are magnificent.

The service restaurant staff were wonderful. After we switched our room for being very dark facing a wall it was much better. Some of the front desk staff were helpful (not all). They need to give larger sized toiletries for the bathroom. The soap shampoo conditioner wasn’t even enough for one use by one person. Our room was by housekeeping and every morning they woke us talking loudly whistling banging carts.
Otherwise the facility was lovely. Food and drinks good and location very nice. Howl was clean.

Great staff, reception etc. Friendly, helpful. Huge room..comfortable bed. Regular refrigerator, microwave, toaster and a Keurig. Room cleaned every day, bed made and dishes washed. Only issue was that the floor wasn't washed so we noted dirty soles of our feet walking around barefoot. Quiet location and beach amenities given. Pier One restaurant by the hotel was very good. Have stayed there multiple times.

This is our 4th annual girls trip and it gets better every year. The cleanliness the luxury the staff. Absolutely top tier. The Pier House meals and drinks are beyond compare. We had a direct ocean view room with balcony. You could hear the live music each night the beach and pool attendants were wonderful. Special thanks to Peter for being so great! Everyone from front desk to housekeeping is always so accommodating. I made a complaint to the front desk about guests playing loud music from their balcony and throwing food into the pool. Management took care of the issue immediately. Thank you for extending the pool hours until 8pm. Can i suggest adults only time from 6pm to 8pm with special drinks and appetizers? So sad to go home but we will see you again next year. La Mer is away from the crowd and noise of other hotels and the beach is literally out your front door. There is no better place in Cape May

La Mer Beachfront Resort actually exceeds Canyon Ranch and The Golden Door on all fronts, from amenities to comfort. The impeccably appointed rooms are spacious, the service is extraordinary, and the views are spectacular. The entire property, from the gym to the outdoor patios, is immaculate, and the food is top-notch gourmet. Goodbye, Canyon Ranch. Goodbye, Golden Door. La Mer is my new resort.

La Mer worked perfectly location wise. We were able to rent bikes for an additional daily cost which we rode throughout the town as one of our favorite things to do. The hotel is right across from the beach where you can walk and get a chair, towel, and umbrella. There is also a decent on site gym and music each night for a few hours.

However, the room was very overpriced. We paid over $600 a room each night. The bathroom had a unpleasant smell when we arrived which lasted almost the whole visit even after the cleaners came back twice. The front desk mentioned it could have been the pipes. The back door lock did not work. We had a worker enter our room without knocking when my daughter was in the room who saw him and then said that he had the wrong room and he left. The front lobby had no water for guests; even average priced hotels typically have welcome water etc. The vending machine next to the lobby was not working for drinks. There was an accidental cup broken by someone at the pool caring for his wife. Glass went into the pool; staff were notified. We all exited the pool on our own. A Dad by the pool got goggles and attempted to get the glass out. The pool was not shut down; so how did they know they got all of the glass out. We left the pool and didn't go back the rest of the trip. We saw new people come to the pool that were unaware of potential glass at the bottom. No meals included for the over $600 price either. Pool is also small for a "luxury resort." And be carefully pulling out in the front, there is very little room and extra large flower pots are placed between the car and the wall.

Great location, but we didn't feel the value for the high nightly cost.

Ample parking, the pool was nice. Restaurant on site. The beautiful lobby.

Very clean and modern room. Spacious compared to others in the area. Staff friendly and helpful. Will return this summer !!

The hotel is amazing. The staff is friendly and extremely helpful. The restaurant is great. The rooms are clean, comfortable, and updated.

It was a great stay for the entire family. The rooms were beautiful. The service was very good and Cape May itself is very special.

Was in a pinch to find a hotel last minute (a month before) for a late wedding invite. First of all, most of the "affordable" Cape May area hotels and Air BB are overpriced trash. Dated old rooms in poor condition that have not been updated since the 80's, beaten up by non-stop tourists/kids. Hard to find an affordable place in the summer season- talking to a few people it is a combination of summer tourists, weddings, Coast Guard graduations every week, and apparently, the only beach people from PA and NJ go to. Saw the room photos for La Mer and they looked to be better, more updated (wood floors, newer furniture,etc.) than the other hotels that still had vacancies. I was not looking for a beach front property, just needed to be close to our venue. Made a reservation over the phone and asked for the lowest price available room. This was around $700 a night. Bit the bullet and took the room based on the photos and reviews. Total garbage. Not the same room with the wood floor you see highlighted on their website. This is the most I have ever paid for a hotel room in over 30 years of hotel stays and I feel completely ripped off. One of the most high priced/low value rooms I have ever had. Micro tubes of soap and shampoo, cheap toilet paper (didn't even get a box of tissue until the second day). NOT EVEN A COMPLIMENTARY BOTTLE OF WATER in the room. $700 a night? I have been treated better at a $160 night hotel. Obviously you are paying to be across the street from the beach with an included beach pass but that's where it ends. The room was a king bed with a pull out couch. It felt like I walked into an Embassy Suites in 1998. Dated colors and mismatched decor. Carpet. LOUD air conditioning unit, glaring red balcony lights you can't turn off that flood the room unless you close the privacy curtain. Bright white LED or CFL bulbs in the fixtures giving off harsh light. LOUD mini-fridge. Dated fiberglass one piece shower/tub combo with a curtain. Horrible low water pressure. The thermostat was actually an old mercury dial manual style- not even a digital thermostat. Obviously La Mer is just ripping profit off the "Beach front" location and NOT putting it into these low end rooms. Total rip-off. Front desk staff was also rude/bothered by us during check-in, not cheerful or welcoming.

Now, let me complain about some things I know La Mer has no control over, but really made my stay here the cherry on top: small pool filled with LOUD kids and adults from 8am until 10pm (or whenever it closes) that you can hear up in the rooms. Paper thin walls so you hear every door on the floor slam, every person walking down the hall AND people from NJ who feel it necessary to talk at full NJ volume from 10PM to Midnight with no regard for people trying to sleep. Three different groups, both nights, all some variation of: "Will you cawl me in the mawning? Yeah? You gonna cawl me? Okaay, Yeeeah, just cawl or text me and we can get cawfee. Whaaaaat? Yeeeah, Okaaaaay. HA HA HA HA, Yeah. I knooooowww!". The best part was night #1 (I am NOT making this up) we were woken up at midnight to what sounded like a porn movie being filmed in the hallway. It was so loud I thought someone left their door open or they were actually having $#% in the hallway. I opened the door to discover it was the room across the hall. My wife described it as "performative moaning". Can't make this up. So yeah, $700 a night to feel like I was at a Motel 6. Never again. I have stayed at beachfront hotels in Hawaii, California and all over Florida for less than half the price with more room amenities, perks and better conditions. It is criminal what they charge in Cape May and what people are willing to pay to stay in this area. No idea why, but I guess people are okay with it.

La Mer was exactly what we were looking for! The rooms were airy, clean, spacious, and comfortable. I got such good sleep on their mattresses! The staff was very friendly and helpful. The location is perfectly situated right across the street from the beach. I would definitely stay here again.

It was our first time staying at La Mer. We were there for our anniversary. You won't find a more accommodating group of people then at La Mer. The entire staff from the people working at the pool to the guys taking care of the property to the staff on the beach to the bartenders to everyone at the front desk, especially Lisa , were all so friendly and professional. The room and the property were immaculate and the view from our room was spectacular. Its not hard to have a great view and great time in Cape May but its the crew that will keep you coming back to La Mer!

Beautifully maintained hotel with great beach access and a nice pool. The staff are very friendly and attentive especially the dining staff and the beach staff who will set up chairs and umbrellas on the beach for you. There is a very good restaurant which will serve you on the beach and poolside. Overall a great experience with the exception of the noise from early morning garbage collection and food deliveries as we were located over the service entrance to the restaurant.