Sheraton McKinney

Hotels
Sheraton
8.8 (397 reviews)
1900 Gateway Boulevard , McKinney , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness and polite staff
Beautiful breakfast buffet
Friendly staff
Cons:
Dirty room issues
Inconsistent housekeeping
High coffee prices

Categories

Cleanliness
8.3
Some reviews indicated cleanliness issues, notably dirty rooms and poor housekeeping practices.
Service
9.3
Generally positive feedback regarding staff friendliness and helpfulness, especially mentioned in multiple reviews.
Location
8.8
The hotel is conveniently located with easy access to the freeway.
Room Quality
8.8
Rooms were described as comfortable, although some had issues reported.
Amenities
8.8
Amenities like the gym and pool area received good comments, despite some complaints about supplies.
Value for Money
8.8
General sentiment indicates good value at this price point, with some caveats.
Food and Beverage
8.8
Breakfast was praised and positively mentioned in several reviews.
Overall Experience
8.8
Overall sentiment is positive despite some individual negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:34

Property Description

Luxurious Amenities

Sheraton McKinney offers a blend of comfort and style with an outdoor pool, restaurant, and free WiFi. Each room is equipped with modern essentials like a TV, air conditioning, and a cozy seating area. Enjoy the convenience of a coffee machine in every room and unwind in the private bathroom with complimentary toiletries.

Wellness and Business Facilities

Stay on top of your fitness routine at the on-site fitness center or host successful meetings with ease using the meeting facilities. The hotel also provides a safety deposit box, desk, and plush bed linen for a worry-free stay.

Convenient Location

Conveniently located near Dallas-Fort Worth International Airport, Sheraton McKinney offers easy access for travelers. Plus, with free parking available, your stay is made even more hassle-free.

Book your stay at Sheraton McKinney now for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 397 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
M
Michael solo_traveller us
10
It was first time there and everything was great...from the location to food to the bed and shower
Pros:

EVERYTHING! First timer...Great place and I will be back!

Cons:

There wasn't a thing not to like!!!!

2026-03-21 via Nuitee
J
Jordyn solo_traveller us
8
Pros:

The room was big with huge windows and it was great!

Cons:

I couldn’t get the AC to cool the room very fast bc of how big the room was with one vent. Maybe just having a box fan in case.

2026-03-16 via Nuitee
T
Tannaz solo_traveller us
9
2026-03-16 via Nuitee
R
Rowda family_with_children us
10
2026-02-25 via Nuitee
L
Lerma family_with_children us
9
2026-02-13 via Nuitee
H
Howard couple us
3
I will not stay here again because of one bad experience.
Pros:

The property was very nice!

Cons:

I didn’t like having a room with no hot water. Someone at the desk should’ve been telling people the hotel had been without hot water since the previous day.

2026-02-13 via Nuitee
E
Elouise family_with_children us
10
My stay was wonderful.
Pros:

I did not eat breakfast.

Cons:

The esthetics and luxury.

2026-01-29 via Nuitee
S
Sherri solo_traveller us
10
2026-01-21 via Nuitee
S
SJONNEKE family_with_children us
9
Most of the staff were pleasant and approachable. However, the night check-in attendant was unwilling to assist me with
Pros:

The property was clean, and upscale!

2026-01-20 via Nuitee
Y
Yeisy couple us
10
2026-01-19 via Nuitee
S
Saqib family_with_children us
8
2026-01-19 via Nuitee
T
Tannaz solo_traveller us
9
2026-01-11 via Nuitee
J
Jennifer couple us
10
2025-12-31 via Nuitee
R
Rowda family_with_children us
10
Pros:

Cleanliness and polite staff

Cons:

Nothing 🤗

2025-12-14 via Nuitee
M
Mottier couple fr
5
2025-12-12 via Nuitee
J
Jill solo_traveller us
10
2025-12-08 via Nuitee
H
Hill couple us
7
2025-12-07 via Nuitee
P
Pam couple us
10
Excellent and convenient
Pros:

Beautifully decorated for Christmas. The rooms were larger with a ice bathroom. The staff were all very accommodating. The breakfast buffet was excellent and we loved our attendant/waiter Francisco!!

2025-12-06 via Nuitee
H
Herbert solo_traveller us
10
2025-12-04 via Nuitee
T
Tannaz solo_traveller us
9
2025-11-17 via Nuitee