Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast buffet
Convenient location
Cons:
Rooms showing signs of wear
Some amenities in need of updates

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8
Guests praised the friendly and helpful personnel at the hotel.
Location
8.2
The hotel's proximity to the beach and restaurants was a highlight for guests.
Room Quality
7.5
Although the rooms were described as functional, some guests mentioned they were a bit worn.
Amenities
7.5
The hotel provided satisfactory amenities, but some guests noted the need for updates.
Value for Money
7.5
Opinions on value for money were mixed, with some guests finding it reasonable for the price paid.
Food and Beverage
8
The breakfast buffet was a standout feature for many guests.
Overall Experience
8
Most guests had a positive overall experience and appreciated the hotel's offerings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 15:51

Property Description

Outdoor Pool and Terrace
Indulge in the outdoor pool or admire the view from the terrace and garden.

Dining and Socializing
Enjoy a delectable meal at the hotel's restaurant and join daily complimentary receptions.

Convenience and Comfort
Take advantage of amenities like complimentary WiFi, business center, and pillowtop beds with down comforters.

Book your stay at Aristocrat Residence & Hotel in Sihanoukville (Mittakpheap) now for a memorable experience.

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KOS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.4
Based on 20 reviews
Cleanliness: 7.5
Service: 8
Location: 8.2
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
T
Thomas
8
Fin til prisen
Pros:

Fint hotel til prisen. Det mest venlige og hjælpsomme personale. Skøn morgenmadsbuffet. Det er slidt men funktionelt. Det er en hård tid for Cambodia, fordi turismen er på et meget lavt niveau siden Covid-19.
Ligger tæt på strand og restauranter.

2025-03-13 • via Nuitee
M
MATHEW • family
10
Pros:

It’s in a good spot and clean and safe. We stopped on our way to the islands. Would choose it again next time we pass through.
Nice walk along the beach and big shopping centres to explore.

2025-01-07 • via Nuitee
R
Rob
10
Pros:

When we arrived we were told our room wasn't ready so instead of being made to wait, we were upgraded to a suite. It was fabulous.

2025-01-04 • via Nuitee
W
Wan
4
Cheap But Old
Pros:

Decade Hotel, Not Feel Good.

2024-10-24 • via Nuitee
J
jocelyn • family
6
Pros:

Hotel du passé, installations vêtus, quartier peu pratique car le pier poir les bateaux ne fonctionne plus et nombreux restaurents, boutiques chinois aux alentours par contre tranquillité assurée, plage déserte.

2024-04-16 • via Nuitee
M
Marta
10
Volveria
Pros:

Muy buen situado en medio de todas las playas. Atenciin buena. Limpieza excelente

2023-12-30 • via Nuitee
L
lars erik
8
Pros:

Very Good cleaning. Nice and clean pool. Near sea .

2022-03-07 • via Nuitee
A
Amedeo
8
Ganz gut
Pros:

Das Hotel ist insgesamt für ganz in Ordnung, haut einem aber nicht gerade von den Socken. Auch der Preis war eher an der oberen Grenze für dieses Hotel.
Die Sauberkeit im Zimmer war sehr gut, sowie auch die Ausstattung des Zimmers.
Die Gänge/Treppenhaus wirkt irgendwie etwas schmudlig und es darf so wie ich es gesehen habe auch geraucht werden in den Stockwerken. Nichtraucher muss bei der Buchung ausgewählt werden.
Das Frühstück war gut.
Was allerdings etwas schockierende war, war der Blick in die (nicht mehr verwendete Küche), welche unglaublich dreckig war.

2022-02-21 • via Nuitee
S
Shinji
8
Pros:

静かです落ち着けるホテルです
便利な場所

2021-01-07 • via Nuitee
K
Kjell-Martin
8
Good stay
Pros:

Its a very good hotel. Nice staff. Exelent breakfast. Also a good location, but because of roadwork,very hard to get there. But it going to improve

2020-03-13 • via Nuitee
J
Joy Amanda
8
Transithotel für die Inseln
Pros:

Chinesisches Hotel... Bis zum Serendipty Pier sind es keine 5 Minuten zu Fuss. Für eine Übernachtung gut. Zum Frühstück gibt es ein tolles Buffet. Sihanoukville ist leider eine grosse, stinkende Baustelle.

2020-02-11 • via Nuitee
V
Verified traveler
4
Chinese hotel with cigarette smell and bad service
Pros:

Aside from the reception, all other staff speaks literally ZERO English. Not even words such as milk or sugar. They are unappologetic about this and sometimes even walk away from you and refuse to use a phone translator! The room I booked was a non-smoking room but had a a smoke smell. Smoke smell is present even in the restaurant on 8th floor. There is only one elevator for the whole hotel. The hotel is completely adapted to Chinese tourists, including all labels and food choices. Don't book if you're not Chinese.

2019-07-08 • via Nuitee
V
Verified traveler
6
Pros:

I was disappointed by this hotel. On our two week trip we’ve stayed in many 3 star hotels in Cambodia and Vietnam. This was by far the worst and also by far the most expensive. Not worth the money unfortunately. The staff were not attentive, the bathroom was a it of a nightmare. It was a very small tube shape and the shower door didn’t close so water would spray out everywhere. If you’re lucky enough to get a room on ocean side the view from the balcony is nice. The location is good. The breakfast is good. The beds weren’t terrible but again the bathroom really distracted from the rest of the room. I wouldn’t recommend this hotel for the price.

2018-03-31 • via Nuitee
V
Verified traveler
2
Tired and dated
Pros:

Dated and tired Hotel in a convenient area. Hard beds, language barrier with staff, building works and loud music all around. Would not price this at $75 a night. Very shabby. Basic breakfast. Do not recommend.

2017-11-10 • via Nuitee
G
G
10
A good Choice
Pros:

I enjoyed my stay here. Nice spacious and well designed room on the 5th floor with a lovely view of the sea and islands. Walking distance to restaurants, pubs and the beach. Nice breakfast for both Western and Asian tastes. The only problem I found was a slow lift and NO LAUNDRY SERVICE. Why do they put a laundry basket in the room with no laundry service?

2017-08-01 • via Nuitee
M
Matthew
8
Good Hotel in Great Location
Pros:

Good hotel in an excellent location, right next to the main pier.

2017-01-01 • via Nuitee
V
Verified traveler
4
close to beach but thats as good as it gets.
Pros:

sewerage runinng outside of front of hotel, the noise from beach parties started about 9.00 p.m. untill 5.00.a.m., then the builders sarted work at 7.00. a.m. beds were very hard, breakfast was very basic, taxi took 4 hrs from airport, would not stay there again.

2015-11-26 • via Nuitee
D
David
6
Close to pier and gateway to Islands
Pros:

Hotel staff polite and courteous, though all new and appeared to be teenagers. Hotel surrounds sterile and unfinished in places. Room overlooked beach (side view) and directly into neighbouring hotel rooms. Not pleasant. Food very basic and western. No local dishes. Distinctly Chinese feel. Overall, 3/5.

2015-10-12 • via Nuitee
B
Bryan
8
Decent hotel but a bit overpriced
Pros:

Contrary to some other reviews, I found the front desk staff (including the manager) to be very kind and helpful. The hotel is in a good location (for Serendipity beach), only a 2 min walk to the beach (which is rather disgusting with so much trash), surrounded by many restaurants, cafes, and small shops. I stayed on the 4th floor and my room was quiet throughout the night, though the first room I was shown to was right next to the elevator and I could tell it was going to be noisy, so I requested a different room and the manager obliged. Bed was one of the most comfortable I've slept in during my 3 month tour of SE Asia. Breakfast buffet was simple but decent. Wifi was horrible - very intermittent and whenever it was working, it was painfully slow. Overall, I had an OK experience, but likely won't stay again as there are many other nice hotels a bit further back from the beach that are much more competitively priced.

2015-03-11 • via Nuitee
S
Stuart
6
Great location, new hotel, poor building quality
Pros:

New hotel, poor finishes, leakin shower and toilet. Staff inexperienced and not so helpful. Close to beach and bars at serendipity beach.

2014-12-17 • via Nuitee