The Madison Inn

Hotels
8.3 (908 reviews)
15 West Rockwood Boulevard , Spokane , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Outdated rooms
Certain amenities could be improved

Categories

Cleanliness
7.85
Cleanliness was generally noted positively, but there were mentions of a used washcloth in the shower and issues with uncomfortable chairs.
Service
8.65
Staff were mentioned as friendly, helpful, and genuine in multiple reviews.
Location
8.85
The hotel's proximity to medical facilities was appreciated, making it convenient for guests.
Room Quality
8.05
Rooms were generally comfortable, though some mentioned outdated features and broken furniture.
Amenities
8.35
Amenities like free breakfast, snacks, and toiletries were well-received, but there could be updates or improvements.
Value for Money
8.25
Generally regarded as good value, though some minor issues were reported with additional charges.
Food and Beverage
8.15
Breakfast options were mostly described positively, though there were some remarks about it being standard.
Overall Experience
8.25
Overall experience was favorable with many guests expressing willingness to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:53

Property Description

Charming Hotel near Gonzaga University

Convenient Amenities: Enjoy free WiFi, parking, and air-conditioned rooms with modern amenities like a microwave and refrigerator.

On-Site Facilities: Stay fit at the fitness center, benefit from the 24-hour front desk, and make use of the convenient launderette and luggage storage services.

Prime Location: Explore nearby attractions such as River Park Square shopping center and the Spokane Convention Center, all just a short drive away. Book your stay at The Madison Inn by Riversage for a delightful experience in Spokane.

Important information:

Please Note: Although the credit card will not be charged until check-out, an authorization for one nights' stay is required at the time of booking.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that 2 pets maximum are allowed per room.

Driving Directions From I–90:

West on I-90:
Take exit #281 staying in left lane; turn left at 2nd Avenue; go one block and turn left on Browne Street; go under interstate keeping right and continue up the hill, bending right, then left onto McClellan Street; go two blocks, through the light at 8th Ave. and turn left at 9th Avenue staying in left lane; proceed straight through intersection onto 9th Ave./Rockwood Blvd., go past Inn 100 feet and turn right into access drive.

East on I-90:
Take exit #281, stay right, turn left onto 4th Ave.; proceed one block to 3-way stop sign; turn right on Cowley St.: continue up the hill to Rockwood Blvd.; turn right, proceed 100yds. and then left into our access drive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 908 reviews
Cleanliness: 7.85
Service: 8.65
Location: 8.85
Room Quality: 8.05
Amenities: 8.35
Value for Money: 8.25
Food and Beverage: 8.15
Overall Experience: 8.25
S
Shea • couple • us
10
2026-04-18 • via Nuitee
R
Robert • solo_traveller • us
9
2026-04-16 • via Nuitee
K
Kolette Vicki • family_with_children • us
9
Great, I'll be staying again very soon!!
Pros:

The location to the hospital was number 1. The second was the location of the room, as a smoker it was great having a room close to an exit.

Cons:

The homeless person hanging around the exit door. He wasn't off putting but I was a bit uncomfortable having not been around peeps like that before.

2026-04-14 • via Nuitee
M
Michael • family_with_children • us
8
It was just fine. I will remember for next time I travel to Spokane.
Pros:

The price for a busy weekend in Spokane. My normal properties were booked.

2026-04-13 • via Nuitee
J
Jennifer • extended_group • us
6
2026-04-13 • via Nuitee
D
Donna • couple • us
9
Madison Inn had all the amenities I needed.
Pros:

Centrally located, very clean, free WiFi, free on site parking, free breakfast, great value.

2026-04-13 • via Nuitee
J
john • solo_traveller • us
9
2026-04-13 • via Nuitee
T
Tracy • couple • us
8
Breakfast was good and rooms are clean
Pros:

Breakfast and the staff

Cons:

Parking

2026-04-13 • via Nuitee
D
Diane • couple • us
10
It was a great place. Great staff.
Pros:

Great. Would have loved some yogurt though.

2026-04-12 • via Nuitee
C
Christopher • family_with_children • us
3
For $225 for one night I would have expected a little bit more than what we got. Won’t stay again.
Cons:

The rooms are very tiny, dark and dirty. The beds are not comfortable, there was hair all over the comforter, all around felt very dirty. Room was right behind the main area where they hold breakfast so a 5 am wake up call with tables and chairs being pushed around was not the best way to start our morning.

2026-04-05 • via Nuitee
S
Sherry • solo_traveller • us
10
Location was perfect. Price was good, breakfast was beyond expectations
Pros:

The breakfast was very good. Lots of choices for the food.

Cons:

Everything was fine

2026-04-03 • via Nuitee
R
Robert • couple • us
8
Reasonably priced for weekend stay when other properties doubled the room rates ion weekends. Not far from downtown and
Pros:

Location

Cons:

Skimpy toiletries - soap and shower gel.

2026-04-02 • via Nuitee
E
erik • couple • us
8
2026-03-30 • via Nuitee
S
Sharon L • family_with_children • us
10
Pros:

Every thing was as we expected!

Cons:

It was quiet.

2026-03-23 • via Nuitee
D
Dianna • couple • us
10
Very delightful 👍🥰
Pros:

I like that it is across the street. This is a great place to stay for medical. Hospitality was excellent. Thank you Mike and Diane Warner

Cons:

Very clean

2026-03-23 • via Nuitee
A
Aditya • couple • ca
10
2026-03-22 • via Nuitee
K
Kendall • family_with_children • us
10
Everything was fantastic here for my needs. I will definitely use them again.
2026-03-19 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-03-16 • via Nuitee
M
Morrow • family_with_children • us
9
2026-03-15 • via Nuitee
S
Sandra • family_with_children • us
10
It was a great experience. Friendly staff, great breakfast, comfortable room.
Pros:

Clean

2026-03-14 • via Nuitee