Hotel The Journey Patong New

Hotels
Independent
7.4 (14 reviews)
44/2-3 S. KlongBangwat,Pisitkorranee Rd, Patong Beach, Kathu, Patong, Phuket, 83150 , Patong , TH

Facilities

Boat tours nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
ATM/banking
Snorkeling nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good, clean place
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.3
Guests consistently mentioned the cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated by guests.
Location
8.5
The hotel is located away from the noisy parts of town, which was well-received.
Room Quality
8
Rooms were described as good by guests, offering a comfortable stay.
Amenities
7.5
Guests found the amenities satisfactory, with some mentioning the gym and pool.
Value for Money
6.9
Mixed feedback on pricing, some felt it was high for what was offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 17:24

Property Description

Onsite Massages and Complimentary Wi-Fi

Indulge in onsite massages and stay connected with complimentary wireless internet access. Relax in the common area with a TV or explore nearby attractions like Nurul Islam Mosque and Patong Beach.

Restaurant and Bar Lounge

Savor delicious meals at the hotel's restaurant or grab snacks at the coffee shop/cafe. End your day with a refreshing drink at the bar lounge. Don't forget to enjoy daily continental breakfasts for a fee.

Convenient Amenities and Airport Shuttle

Benefit from services like dry cleaning, a 24-hour front desk, and free self-parking. Take advantage of the roundtrip airport shuttle for a surcharge. Make yourself at home in the uniquely decorated guestrooms with balconies and modern amenities.

Experience a memorable stay at The Journey Patong - book now for a perfect getaway near Patong Beach!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 14 reviews
Cleanliness: 8.3
Service: 8.3
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
N
Noah
10
Pros:

Quite

2025-05-31 via Nuitee
F
Frida
10
Great stay!!
Pros:

Good place to stay, recommend! Happy personal and good service. Thank you for a great stay!

2025-05-05 via Nuitee
M
MATEO
10
Pros:

Good, clean place, located away of the most loud parts of town. I highly recommend.

2025-04-25 via Nuitee
S
Sophie
10
Pros:

Really good

2025-03-12 via Nuitee
J
Janet
10
Great hotel at a really good rate.
Pros:

Seamless booking for a night. Great hotel at a really good rate.

2021-12-29 via Nuitee
D
Dennis
6
Dugligt
Pros:

Sängmadrasser gjorda av betong, annars helt okej för kort vistelse!

2019-01-03 via Nuitee
J
Jeffrey
2
Dirty uncomfortable horrible place. DO NOT STAY HE
Pros:

The journey Patong is a dirty terribly mind times uncomfortable place and you should avoid this place.
The rooms and bathrooms are filthy, and the mattresses are rock hard, with springs sticking out and it is so uncomfortable. There are mosquitoes buzzing around in the room, the bathrooms are in a filthy state and are disgusting & all of the fittings the tiles and everything are gross.
The sheets on the bed were torn, there was not a housekeeping and the place was so bad I didn't stay I'll check that early this place is disgusting and I would not recommend it to anyone

There is a fridge and I drag and it's a v in the room. However this is one of the worst-kept hotels I have stayed in and as I mentioned it was so bad I couldn't stay the nights I had booked.
The location is hidden up in the back blocks but there is 7-Eleven nearby.
The only good thing about this place was the staff with lovey and friendly.

2018-12-25 via Nuitee
V
Verified traveler
6
hotel im aussenbezirk
Pros:

hotel würde ich mit maximal 2,5 sterne bewerten, kein schrank, stuhl oder tisch auf dem zimmer

2018-01-10 via Nuitee
Y
YOKOHAMA
6
Pros:

すぐ近くにコンビニエンスストアがあります。
200~300mのところに、旨いソムタム屋台、焼き鳥屋台、豚の燻製屋台があります。(いずれも昼からの営業)

2017-02-08 via Nuitee
V
Verified traveler
8
Sauberes, schönes Hotel
Pros:

Sauberes schönes Hotel, 20 Minuten zu Fuß vom Strand entfernt

2017-02-07 via Nuitee
Z
Zufriedener Gast
8
Preis / Leistung absolut in Ordnung
Pros:

Sauberes Zimmer, Zimmer entsprechen den Fotos, Abends läuft Premierleague in der Lobby, sehr freundlicher Staff im Hotel!
Allgemeines: Circa 25min zu Fuss bis Patong Beach, Roller können gleich nebenan gemietet werden, Family Market gleich nebenan.
Verbesserungspotential: Frühstück könnte reichhaltiger sein z.b. mit frischen Früchten statt langweiligem Internationalem Frühstück, im Badezimmer sollten die Fugen wieder einmal mit Hochdruck gereinigt werden, Balkontür mit einer Dichtung versehen um nächtliches klappern zu verhindern.
Würde wieder buchen!

2017-02-06 via Nuitee
V
Viola
6
Good Manager but untrained staff
Pros:

Hotel is well decorated. The Manager is very nice and accommodating, I had troubles with my credit card and didn't have access to funds for several days due to mistakes made by Expedia, I had to move from a poorly managed brothel (PT Residence at Patong which is listed as a hotel on Expedia and other sites), so the manager allowed me to check in without security deposit and no payment, this was very kind of him. And the guy who checked me in and out was also very kind. But the guy who worked on the days after my check-in and before my check-out was always drunk and allowed prostitutes in the hotel at night who made noise on 2 occasions during my stay between 3:00a.m-5:00a.m, Also when I reported that I didn't have access to wifi and I saw a notice from the wifi company indicating non-payment for 60 days, hence a disconnection (It was both in Thai and English), this guy was very rude to me but somehow I contacted the manager who fixed it immediately.
The cleaner was kind too but may be the cleaner has too much work for so many rooms. She does basic cleaning but the sinks and walls are not cleaned, also the aircon filter has a lot of dust.

2016-07-10 via Nuitee
C
Carlo
6
Rapporto qualità/prezzo buono
Pros:

Hotel minimal pulito e arredato discretamente. Rapporto qualità/prezzo buono

2015-11-23 via Nuitee
V
Verified traveler
6
Patong
Pros:

Bra hotell, inte lika bra läge

2015-01-04 via Nuitee