Shenzhen Futian Wyndham Grand

Hotels
•
Wyndham Grand
9.6 (447 reviews)
2009, Caitian Road, Futian Distrit , Shenzhen , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.1
Multiple mentions of dirty towels and cleanliness issues in the room and pool area.
Service
10
Staff were frequently noted as friendly and helpful, with responsive service.
Location
10
Excellent location close to restaurants and metro access.
Room Quality
10
Spacious and comfortable rooms, though some issues reported.
Amenities
9.1
Basic amenities available, but some guests noted additional costs for certain items.
Value for Money
10
Some guests felt the hotel was not worth the money due to food issues and aging facilities.
Food and Beverage
8.6
Food received mixed reviews; several issues with breakfast and room service food noted.
Overall Experience
10
Despite some complaints, overall positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:26

Property Description

Luxurious Indoor Swimming Pool

Wyndham Grand Shenzhen boasts an inviting indoor swimming pool, perfect for a relaxing dip after a busy day exploring the city.

Convenient Location

Situated in Futian CBD, the hotel offers easy access to key destinations such as Gangxia Subway Station, Exposition Centre, and Shenzhen Citizen Centre, making it an ideal choice for both business and leisure travelers.

Culinary Delights

Indulge in a culinary journey at the hotel's Chinese restaurant and buffet or savor the authentic flavors of Japan at Japanese Restaurant Nadagogo. With a diverse range of dining options, your taste buds are in for a treat.

Experience luxury and comfort at Wyndham Grand Shenzhen - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.6
Based on 447 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.1
Value for Money: 10
Food and Beverage: 8.6
Overall Experience: 10
G
GYEONGWOO • solo_traveller • kr
10
생에 첫 중국을 혼자 다녀온 중국어를 모르는 방랑자의 하소연
Pros:

아침 식사의 맛 자체는 일반적인 호텔 조식과 큰차이가 없었으나, 다양한 메뉴로 외국인을 배려하는 느낌이 들었습니다.
원래 조식을 서양식으로 먹는 입장에서 제공한 배려를 잘 이용 했습니다.

거기에 위치 상으로 행사장과 가까워서 좋았고 다음에 선전에 재차 방문할 경우 재 이용할 의사가 충분하게 있습니다.
또한 상주하는 직원분들도 친절하여 대우를 받는다고 느꼈습니다.

Cons:

아쉬웠던 점은 미니바가 단촐했던거 아쉬웠고 숙소로 전달해주는 메뉴판에 한국어가 없어서 아쉬웠습니다.
근처 행사 참여로인한 출장 방문하다보니 낮에 음식을 거르는 경우가 많습니다.
늦은 복귀가 많다보니 늦은 시간에 제공할 수 있는 룸서비스의 메뉴가 다양하면 좋을거 같습니다.

2026-10-11 • via Nuitee
S
Simon Johannes • solo_traveller • de
10
2026-10-10 • via Nuitee
E
Efiba • couple • gb
8
Nice hotel! Good value.
Pros:

Nice hotel, good location. Good value for money.

2026-10-07 • via Nuitee
R
Riffat • solo_traveller • bd
6
Good hotel; but don't use a card for security deposit. They don't return the deposit.
Pros:

The hotel is in a good location. The room was nice. The concierge was absolutely fantastic.

Cons:

They didn't return my deposit. It has been almost a month. Also, a restaurant didn't have a menu in any language except Chinese. Another restaurant didn't have salmon on the day I stayed there. It was a bit surprising.

2026-09-14 • via Nuitee
M
marsal75 • solo_traveller • it
10
2026-09-09 • via Nuitee
T
Tibor • family_with_children • hu
10
2026-09-09 • via Nuitee
L
Lin Lin • solo_traveller • tw
10
Pros:

住宿空間大,交通方便,整齊清潔。

Cons:

前兩天住的房間燈光太昏暗。後來有換到新房間,燈光明亮很多。餐廳的餐桌清潔有待加強。

2026-09-07 • via Nuitee
J
Josep • couple • es
9
A good hotel, but they don't know a word of English
Pros:

Room, services and attention according to the hotel's level. Breakfast excellent.

Cons:

Infortunately, the staff of the reception don’t speak a word of english. They only know how to use telephone translations. In this category of establishment, they should have a basic knowledge of this language, just about thehotel needs: no one wants to have an elevated conversation about philosophy or technique. And the image received would improve exponentially…

2026-09-03 • via Nuitee
M
Marius Marin • solo_traveller • ro
10
2026-08-29 • via Nuitee
E
Elena • family_with_children • it
5
Hotel vetusto ma personale gentile!
Pros:

Personale gentilissimo e professionale. Ho reclamato per la stanza sporca e ci hanno dato una suite. L' hotel non mi é piaciuto affatto ma la cortesia delle persone ha ripagato. Le camere sono molto spaziose. La palestra ha una bella vista.

Cons:

Hotel che urla rinnovo. Non vale il prezzo. Moquette macchiata ovunque e impregnata dell' odore del tempo. Lavori in corso a ridosso dell' hotel ( si doveva avvisare). Ristorante con ancora le decorazioni di Pasqua ad agosto e in generale non ben pulito. Diffuso odore di fumo soprattutto in camera.

2026-08-20 • via Nuitee
Y
YI-CHANG • couple • tw
10
Pros:

地點、設備

Cons:

無

2026-08-20 • via Nuitee
M
Marieke • family_with_children • nl
10
Heerlijk verblijf!
Pros:

De Kamer en vooral de badkamer met heerlijke douche was geweldig! Bedden lagen heerlijk en goed schoon. Ontbijt was variabel en erg lekker. Tweede ochtend hebben we ons verslapen waardoor we het buffet gemist hebben. Als troost hebben we heerlijke broodjes gekregen, dus niets te klagen!

Cons:

Jammer dat het ontbijt al om 10:30 sluit. Maar begrijpelijk gezien ze meteen een buffet voor de lunch klaarzetten.

2026-08-16 • via Nuitee
M
MONV.VC • solo_traveller • jp
10
2026-08-10 • via Nuitee
M
Mehdi • solo_traveller • gb
8
Great stay , and good buffet
Pros:

Large rooms English speaking staff nice location

Cons:

The room was a little old in my opinion

2026-08-05 • via Nuitee
R
Rosa • couple • it
10
Pros:

Palestra stupenda. Al 31 piano con vista a 360 gradi. Camera grande e pulita. Colazione eccellente: varia e di qualità.

Cons:

Nulla

2026-08-04 • via Nuitee
D
Deepak • solo_traveller • ae
9
2026-08-03 • via Nuitee
R
Rosaline • family_with_children • fr
8
2026-07-24 • via Nuitee
R
Rosaline • couple • fr
8
2026-07-24 • via Nuitee
昆翰 • couple • tw
10
2026-07-15 • via Nuitee
L
LUIS • solo_traveller • pt
10
Amazing
Pros:

Everything

2026-07-15 • via Nuitee