Shenzhen Futian Wyndham Grand

Hotels
Wyndham Grand
9.6 (372 reviews)
2009, Caitian Road, Futian Distrit , Shenzhen , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.1
Multiple mentions of dirty towels and cleanliness issues in the room and pool area.
Service
10
Staff were frequently noted as friendly and helpful, with responsive service.
Location
10
Excellent location close to restaurants and metro access.
Room Quality
10
Spacious and comfortable rooms, though some issues reported.
Amenities
9.1
Basic amenities available, but some guests noted additional costs for certain items.
Value for Money
10
Some guests felt the hotel was not worth the money due to food issues and aging facilities.
Food and Beverage
8.6
Food received mixed reviews; several issues with breakfast and room service food noted.
Overall Experience
10
Despite some complaints, overall positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:26

Property Description

Luxurious Indoor Swimming Pool

Wyndham Grand Shenzhen boasts an inviting indoor swimming pool, perfect for a relaxing dip after a busy day exploring the city.

Convenient Location

Situated in Futian CBD, the hotel offers easy access to key destinations such as Gangxia Subway Station, Exposition Centre, and Shenzhen Citizen Centre, making it an ideal choice for both business and leisure travelers.

Culinary Delights

Indulge in a culinary journey at the hotel's Chinese restaurant and buffet or savor the authentic flavors of Japan at Japanese Restaurant Nadagogo. With a diverse range of dining options, your taste buds are in for a treat.

Experience luxury and comfort at Wyndham Grand Shenzhen - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 372 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.1
Value for Money: 10
Food and Beverage: 8.6
Overall Experience: 10
H
Husain solo_traveller bh
10
2026-04-30 via Nuitee
J
JO CHIAO solo_traveller tw
9
Pros:

早餐很豐富,飯店門口就是崗廈地鐵站,地點非常棒!飯店服務人員非常親切盡責

Cons:

有菸味

2026-04-26 via Nuitee
Y
Yiu Fong solo_traveller gb
10
2026-04-26 via Nuitee
S
Senn solo_traveller ar
6
Me quedé 3 noches . Hotel grande buenas instalaciones pero un espanto el olor de la habitación a pesar que la limpiaron
Pros:

El espacio y la comodidad de la cama

Cons:

El olor de la habitación

2026-04-25 via Nuitee
L
Ludovic solo_traveller fr
10
Excellent stay. Nice was very helpful with ordering taxi.
Pros:

Rooms are really nice and very large.

Cons:

Nothing

2026-04-25 via Nuitee
M
Marius Marin couple ro
10
2026-04-22 via Nuitee
B
Balázs solo_traveller hu
10
2026-04-19 via Nuitee
R
Ryan couple ca
9
2026-04-16 via Nuitee
C
Chun Piu solo_traveller hk
10
2026-04-16 via Nuitee
N
Neil solo_traveller gb
2
2026-04-16 via Nuitee
D
Dimitris solo_traveller gr
10
2026-04-16 via Nuitee
W
Wai Yan couple au
10
Perfect location , walking distance to major malls and restaurants
Pros:

Amazing stay! Amazing location.

Cons:

Wifi could be faster but they gave us a free upgrade because our room had slow internet! Amazing amazing place!

2026-04-11 via Nuitee
N
Nikita couple de
8
2026-04-08 via Nuitee
N
Natalia couple ru
8
Не впечатлило
Pros:

Вид из окна

Cons:

Нас было трое, но третий комплект полотенец, халат, тапочки и тд нам так и не принесли

2026-04-08 via Nuitee
M
Marco solo_traveller it
10
Cons:

No smoking room but with evidence of smoke smell

2026-04-02 via Nuitee
Есмуратова extended_group kz
10
Pros:

Отель роскошный, новый, удобный, все рядом, одни восхищения. Завтрак тоже очень вкусный, мы отдохнули в отличных условиях и отлично позавтракали.

Cons:

Мы приехали компанией друзей, выходили к завтраку не сразу все, сели завтракать по свободным местам, и когда места около друзей освободились, мы решили под сесть к ним, чтобы обсудить наш туристический маршрут. В этот момент обслуживающая девушка стала на что-то говорить злобно, собирая посуду с других столов швыряла себе на поднос и продолжала бубнить глядя на нас. Нас кажется прокляли) в остальном все супер!

2026-03-29 via Nuitee
J
Joris family_with_children be
9
Perfect location and big rooms
Pros:

The rooms were really big and clean.
The breakfast was very good and a lot of variety. Behind the hotel is the subway station so no long walk needed.

Cons:

The gym was not really equipped.

2026-03-29 via Nuitee
E
Evgenii Pak family_with_children tr
10
2026-03-27 via Nuitee
T
Tubb family_with_children ru
10
Pros:

Everything was great and excellent . Except the room service , for some reason they bring us coffee in plastic cups instead of normal … but overall everything was great. Nice stay .

2026-03-25 via Nuitee
M
Mary couple au
9
2026-03-24 via Nuitee