Shenzhen Futian Wyndham Grand

Hotels
•
Wyndham Grand
9.6 (447 reviews)
2009, Caitian Road, Futian Distrit , Shenzhen , CN
+86 755 8299 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.1
Multiple mentions of dirty towels and cleanliness issues in the room and pool area.
Service
10
Staff were frequently noted as friendly and helpful, with responsive service.
Location
10
Excellent location close to restaurants and metro access.
Room Quality
10
Spacious and comfortable rooms, though some issues reported.
Amenities
9.1
Basic amenities available, but some guests noted additional costs for certain items.
Value for Money
10
Some guests felt the hotel was not worth the money due to food issues and aging facilities.
Food and Beverage
8.6
Food received mixed reviews; several issues with breakfast and room service food noted.
Overall Experience
10
Despite some complaints, overall positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:26

Property Description

Luxurious Indoor Swimming Pool

Wyndham Grand Shenzhen boasts an inviting indoor swimming pool, perfect for a relaxing dip after a busy day exploring the city.

Convenient Location

Situated in Futian CBD, the hotel offers easy access to key destinations such as Gangxia Subway Station, Exposition Centre, and Shenzhen Citizen Centre, making it an ideal choice for both business and leisure travelers.

Culinary Delights

Indulge in a culinary journey at the hotel's Chinese restaurant and buffet or savor the authentic flavors of Japan at Japanese Restaurant Nadagogo. With a diverse range of dining options, your taste buds are in for a treat.

Experience luxury and comfort at Wyndham Grand Shenzhen - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.6
Based on 447 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.1
Value for Money: 10
Food and Beverage: 8.6
Overall Experience: 10
T
Tarmo • family_with_children • ee
10
Just great.
2026-10-29 • via Nuitee
M
Miloš • solo_traveller • rs
9
2026-10-29 • via Nuitee
L
Leon • solo_traveller • th
10
2026-10-28 • via Nuitee
V
Vladislav • couple • om
5
Pros:

Расположение

Cons:

Как в дешевом мотеле, за полчаса до окончания времени завтрака, половина блюд и напитков отсутствовала или в емкостях были малоприятные даже на вид остатки. Кроме того, английский персонала на ресепшене был крайне слабым и получить от них внятные разъяснения и возникавшие вопросы было очень проблематично и требовало массу времени и усилий

2026-10-28 • via Nuitee
W
Willy • couple • fr
7
Bon deal avec un bon petit déjeuner
Pros:

Les lits étaient confortables et la chambre plutôt grande avec une jolie vue sur la ville.
Le petit déjeuner était copieux et très varié niveau choix.

Cons:

L’hôtel est assez vieillissant. Les moquettes ne font pas très propres et il y a quelques odeurs de cigarettes dans les couloirs par moment.

2026-10-27 • via Nuitee
N
Na Na Anna • couple • au
10
Pros:

Excellent location and friendly staff

Cons:

None

2026-10-26 • via Nuitee
R
Robert • solo_traveller • pl
10
2026-10-26 • via Nuitee
I
Igna • couple • es
8
No English speaking staf
2026-10-26 • via Nuitee
M
Mark • couple • nz
7
Pleasant but nothing to rave about
Pros:

Room was huge. Breakfast was comprehensive with a range of western and eastern dishes. The hotel is located just a few minutes walk from subway station and the enormous Coco Mall. In all, as great location.

Cons:

The staff were not great at English and often gave incorrect or misleading information. When we checked in they explained the free laundry service but what we were told was not correct. We also asked on two occasions for locations and directions, and in both instances, and after taxi rides, we found that they were incorrect. Staff lacked training in hospitality so there was no real sense of being welcoming or helpful. Booked a club suite with daily lounge access. The room itself was great, however, the so-called lounge access was nothing more than a few bits of food and warm beer. So disappointing.

2026-10-22 • via Nuitee
J
Joe • couple • lu
8
2026-10-22 • via Nuitee
M
Mirdad • solo_traveller • se
8
Pros:

Så där, ingen kött.

2026-10-21 • via Nuitee
G
Gregor Lobnik • solo_traveller • si
10
2026-10-21 • via Nuitee
K
Kersten • extended_group • nl
9
Goed verblijf voor de juiste prijs
Pros:

Grote ruime kamers, ruim opgezet en Luxe uitstraling

Cons:

Personeel sprak geen engels, maar dat is wel te ondervangen met translate apps.

2026-10-21 • via Nuitee
T
Takahiro • couple • jp
10
十分すぎる宿泊体験
Pros:

価格と比べると広い部屋、良い場所

Cons:

特になし

2026-10-19 • via Nuitee
L
Lin Lin • couple • tw
10
Pros:

地理位置很優,房間夠大又乾淨

Cons:

沒有

2026-10-18 • via Nuitee
Y
Yan • couple • gb
10
非常棒
Pros:

吃的好

2026-10-16 • via Nuitee
G
GYEONGWOO • solo_traveller • kr
10
생에 첫 중국을 혼자 다녀온 중국어를 모르는 방랑자의 하소연
Pros:

아침 식사의 맛 자체는 일반적인 호텔 조식과 큰차이가 없었으나, 다양한 메뉴로 외국인을 배려하는 느낌이 들었습니다.
원래 조식을 서양식으로 먹는 입장에서 제공한 배려를 잘 이용 했습니다.

거기에 위치 상으로 행사장과 가까워서 좋았고 다음에 선전에 재차 방문할 경우 재 이용할 의사가 충분하게 있습니다.
또한 상주하는 직원분들도 친절하여 대우를 받는다고 느꼈습니다.

Cons:

아쉬웠던 점은 미니바가 단촐했던거 아쉬웠고 숙소로 전달해주는 메뉴판에 한국어가 없어서 아쉬웠습니다.
근처 행사 참여로인한 출장 방문하다보니 낮에 음식을 거르는 경우가 많습니다.
늦은 복귀가 많다보니 늦은 시간에 제공할 수 있는 룸서비스의 메뉴가 다양하면 좋을거 같습니다.

2026-10-11 • via Nuitee
S
Simon Johannes • solo_traveller • de
10
2026-10-10 • via Nuitee
E
Efiba • couple • gb
8
Nice hotel! Good value.
Pros:

Nice hotel, good location. Good value for money.

2026-10-07 • via Nuitee
R
Riffat • solo_traveller • bd
6
Good hotel; but don't use a card for security deposit. They don't return the deposit.
Pros:

The hotel is in a good location. The room was nice. The concierge was absolutely fantastic.

Cons:

They didn't return my deposit. It has been almost a month. Also, a restaurant didn't have a menu in any language except Chinese. Another restaurant didn't have salmon on the day I stayed there. It was a bit surprising.

2026-09-14 • via Nuitee