Shenzhen Futian Wyndham Grand

Hotels
•
Wyndham Grand
9.6 (432 reviews)
2009, Caitian Road, Futian Distrit , Shenzhen , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.1
Multiple mentions of dirty towels and cleanliness issues in the room and pool area.
Service
10
Staff were frequently noted as friendly and helpful, with responsive service.
Location
10
Excellent location close to restaurants and metro access.
Room Quality
10
Spacious and comfortable rooms, though some issues reported.
Amenities
9.1
Basic amenities available, but some guests noted additional costs for certain items.
Value for Money
10
Some guests felt the hotel was not worth the money due to food issues and aging facilities.
Food and Beverage
8.6
Food received mixed reviews; several issues with breakfast and room service food noted.
Overall Experience
10
Despite some complaints, overall positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:26

Property Description

Luxurious Indoor Swimming Pool

Wyndham Grand Shenzhen boasts an inviting indoor swimming pool, perfect for a relaxing dip after a busy day exploring the city.

Convenient Location

Situated in Futian CBD, the hotel offers easy access to key destinations such as Gangxia Subway Station, Exposition Centre, and Shenzhen Citizen Centre, making it an ideal choice for both business and leisure travelers.

Culinary Delights

Indulge in a culinary journey at the hotel's Chinese restaurant and buffet or savor the authentic flavors of Japan at Japanese Restaurant Nadagogo. With a diverse range of dining options, your taste buds are in for a treat.

Experience luxury and comfort at Wyndham Grand Shenzhen - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 432 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.1
Value for Money: 10
Food and Beverage: 8.6
Overall Experience: 10
昆翰 • couple • tw
10
2026-07-15 • via Nuitee
L
LUIS • solo_traveller • pt
10
Amazing
Pros:

Everything

2026-07-15 • via Nuitee
R
Rayan • couple • sa
10
2026-07-13 • via Nuitee
C
Chin Chye • couple • sg
9
Overall, I had a very pleasant stay and would gladly recommend this hotel for its cleanliness, excellent location, frien
Pros:

I had a very pleasant stay at this hotel. The room was clean, spacious, and well maintained, making it very comfortable throughout my visit.

The location is excellent, with convenient access to nearby attractions and public transportation. The staff were consistently friendly, polite, and helpful, always greeting guests with a smile and willing to assist whenever needed.

Overall, this hotel offers excellent value for money. I would definitely recommend it to anyone looking for a comfortable stay with great service, and I would be happy to stay here again.

Cons:

If I had to mention one area for improvement, it would be the soundproofing. At times, I could hear doors closing in the neighbouring rooms and children making noise in the corridor. It wasn’t a major issue, but better sound insulation would make the stay even more comfortable.

2026-07-13 • via Nuitee
C
Chin Chye • couple • sg
9
Overall, I had a wonderful stay. The room was spacious, clean, and offered excellent value for money. The hotel’s conven
Pros:

Friendly staff, room size and cleanliness

Cons:

I enjoyed my stay and found the hotel comfortable. One area for improvement would be the air-conditioning, as it produced noticeable noise during the night. Reducing the noise would make the room even more comfortable for guests.

2026-07-12 • via Nuitee
I
Ildikó • couple • hu
10
2026-07-10 • via Nuitee
T
Tamara • family_with_children • rs
8
2026-07-08 • via Nuitee
Y
Ylona • solo_traveller • nl
8
Prima
Pros:

Prima

2026-07-04 • via Nuitee
J
Jean • couple • re
9
2026-07-01 • via Nuitee
H
How Ying • solo_traveller • sg
8
2026-06-30 • via Nuitee
A
Andreas • couple • ch
10
2026-06-27 • via Nuitee
C
Christian • couple • hk
5
2026-06-25 • via Nuitee
H
Hugo • solo_traveller • ch
10
Pros:

Alles das Hotel und das gesamte Personal waren freundlich und sehr hilfsbereit.

Cons:

Haben nichts zu Kritisieren

2026-06-20 • via Nuitee
M
Maria Jesus • couple • cl
8
2026-06-20 • via Nuitee
N
Natalya • family_with_children • kz
10
Pros:

Отличные номера и удобства. Размеры комнат

2026-06-17 • via Nuitee
D
Darryl • couple • us
1
Would like review of room to check for potential bedbugs
Pros:

Excellent location and helpful staff

Cons:

Bedbugs

2026-06-14 • via Nuitee
M
Mustafa Oner • solo_traveller • tr
7
2026-06-08 • via Nuitee
V
Verena • extended_group • de
8
2026-06-03 • via Nuitee
P
Pui • couple • my
4
失望 酒店空调好热
Cons:

服务态度待改进

2026-06-02 • via Nuitee
M
Michaël Florian Quentin • couple • ch
8
Excellent séjour dans un hôtel idéalement situé en centre-ville, avec un personnel professionnel, des chambres confortab
Pros:

J’ai passé une semaine dans cet établissement idéalement situé dans le quartier des affaires, en plein cœur de la ville.

Le personnel s’est montré professionnel, attentionné et disponible. Je tiens à souligner l’accueil particulièrement chaleureux de la responsable Sally, qui parle anglais et facilite grandement les échanges.

Les chambres sont confortables, bien équipées et d’une propreté irréprochable. Je tiens également à féliciter les femmes de ménage et la gouvernante pour leur rigueur et la qualité de leur travail.

Le petit-déjeuner, bien que simple, était satisfaisant et permettait de bien commencer la journée. Je recommande cet hôtel aux voyageurs et d’affaires et aux personnes recherchant un emplacement central avec un service de qualité.

Cons:

Deux points méritent d’être signalés. Le petit-déjeuner gagnerait à proposer une plus grande variété de fruits et de pâtisseries. Par ailleurs, la connexion cellulaire s’est avérée inexploitable dans l’établissement, rendant l’utilisation d’un VPN particulièrement difficile, notamment pour les clients internationaux non chinois.

2026-06-02 • via Nuitee