Shenzhen Futian Wyndham Grand

Hotels
•
Wyndham Grand
9.6 (363 reviews)
2009, Caitian Road, Futian Distrit , Shenzhen , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.1
Multiple mentions of dirty towels and cleanliness issues in the room and pool area.
Service
10
Staff were frequently noted as friendly and helpful, with responsive service.
Location
10
Excellent location close to restaurants and metro access.
Room Quality
10
Spacious and comfortable rooms, though some issues reported.
Amenities
9.1
Basic amenities available, but some guests noted additional costs for certain items.
Value for Money
10
Some guests felt the hotel was not worth the money due to food issues and aging facilities.
Food and Beverage
8.6
Food received mixed reviews; several issues with breakfast and room service food noted.
Overall Experience
10
Despite some complaints, overall positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:26

Property Description

Luxurious Indoor Swimming Pool

Wyndham Grand Shenzhen boasts an inviting indoor swimming pool, perfect for a relaxing dip after a busy day exploring the city.

Convenient Location

Situated in Futian CBD, the hotel offers easy access to key destinations such as Gangxia Subway Station, Exposition Centre, and Shenzhen Citizen Centre, making it an ideal choice for both business and leisure travelers.

Culinary Delights

Indulge in a culinary journey at the hotel's Chinese restaurant and buffet or savor the authentic flavors of Japan at Japanese Restaurant Nadagogo. With a diverse range of dining options, your taste buds are in for a treat.

Experience luxury and comfort at Wyndham Grand Shenzhen - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 363 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.1
Value for Money: 10
Food and Beverage: 8.6
Overall Experience: 10
L
li • couple • us
9
2026-02-14 • via Nuitee
L
Laura • family_with_children • gb
9
2026-02-13 • via Nuitee
A
Anna • couple • hk
5
Pros:

Great location, right next door to the metro station. Large rooms with bath and comfortable bed.

Cons:

Over priced for the quality of facilities and breakfast. Misleading information at time of booking. Disappointing stay.

We booked a executive room with “club benefit” for an extra charge. We mistakenly believed this would give access to a club room and refreshments. There is only access to a small area attached to the downstairs foyer bar and the offerings were very limited and unappealing. The whole foyer bar is currently not usable due to building work causing noise - this could have been shared at time of booking. Other benefits detailed included a late check-out - but we had to push and argue for this feature of our booking at check-in. Other small details mentioned in the booking, such as fruit, there was no sign of.

Breakfast was poor quality, and did not match the pictures advertised. Options limited for vegetarian and staff had no interest in helping arrange. Drinks served in paper cups, lots of cross contamination on buffet, quality overall did not match price and photos.

Some issues with cleaning in the room. Lots of hairs left in bathroom; faint smoke smell in non-smoking room.

2026-02-08 • via Nuitee
G
Grace • family_with_children • my
8
2026-01-28 • via Nuitee
J
Janaina Valente Moitas • family_with_children • br
10
Ótima opção em Shenzhen
Pros:

Localização, quarto, café da manhã, limpeza.

2026-01-26 • via Nuitee
S
Sanna • solo_traveller • fi
10
Pros:

Huoneen koko, erinomainen sänky, ihana amme

Cons:

Henkilökunnan kielitaito, keittiön aukioloajat

2026-01-26 • via Nuitee
T
Tiffany • family_with_children • us
8
Pros:

早餐尚滿意，地置環境-一尚可

Cons:

整體來說沒有不滿意..../

2026-01-19 • via Nuitee
J
Jozef • solo_traveller • sk
9
Určite sa oplatilo a veľmi super hotel pomer cena výkon
Pros:

Veľká pekna izba z výborným výhľadom uplne na vrchu, ranajky dobre každý deň upratovanie fakt že luxovanie

Cons:

Reštaurácia raz som skúsil na miestne pomery cena drahá a chut nič moc, posilovna skoro nič tam nie je

2026-01-19 • via Nuitee
T
TOSHIAKI • solo_traveller • jp
10
Pros:

お部屋が広くて、ベッドも広いので非常にくつろげた。
お風呂場から見渡せるロケーションが高級感があり最高でした。

2026-01-19 • via Nuitee
T
Tak • couple • au
9
Pros:

Spacious room and excellent view.

Cons:

Bathroom lighting can be a little brighter.

2026-01-19 • via Nuitee
T
Thalia • family_with_children • au
9
2026-01-18 • via Nuitee
D
David • family_with_children • hk
9
2026-01-16 • via Nuitee
S
Siu Wing Kenneth • couple • hk
8
2026-01-14 • via Nuitee
C
Chris • extended_group • au
9
2026-01-11 • via Nuitee
V
Vladimir2261 • family_with_children • ru
10
Pros:

В номере были очень высокие потолки, наверное 4 метра. Очень просторно. В целом все работает, проживать комфортно.
Завтра для Китая также ничего, голодными не останетесь

Cons:

Сам отель уже немного устарел, есть небольшие повреждения в номере. Но с учётом цены вполне приемлемо.

2026-01-11 • via Nuitee
J
Jakob • family_with_children • at
10
2026-01-09 • via Nuitee
Y
Yun Sang • couple • hk
6
2026-01-09 • via Nuitee
Александра • family_with_children • ru
10
Pros:

Отдаленность от метро. Красивый вид окна, просторный номер, вкусная еда.

Cons:

Попросили депозит.

2026-01-09 • via Nuitee
N
Nair • family_with_children • pa
10
Pros:

La ubicación

2026-01-04 • via Nuitee
X
Xiaohong • family_with_children • au
9
2026-01-03 • via Nuitee