Tago Tulum by G Hotels

Hotels
•
Small Luxury Hotels of the World
9.2 (373 reviews)
Carretera Tulum-Boca Paila Km.6, Tulum, Quintana Roo, México , Tulum , mx

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable room
Attentive staff
Cons:
Poor dining experience
Location is distant from nightlife

Categories

Cleanliness
9.89
The room was kept very clean and the staff were kind.
Service
10
Staff were extremely attentive and provided an incredible customer experience.
Location
8.86
Conveniently located but far from other restaurants and bars.
Room Quality
9.9
Comfortable bed, walk-in shower, and private pool were highlights.
Amenities
9.35
Great beach access and sauna; however, restaurant quality was disappointing.
Value for Money
8.38
Restaurant prices were high, and quality didn't match expectations.
Food and Beverage
7.34
Food quality was consistently poor, with overpriced offerings.
Overall Experience
9.89
Overall a very good stay with recommendations to enjoy local dining options.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:02

Property Description

Beachfront Location and Free WiFi
Located in Tulum's hotel zone, our beachfront hotel offers the perfect blend of relaxation and convenience. Stay connected with complimentary WiFi access throughout your stay.

Luxurious Rooms with Private Pool
Indulge in comfort with rooms featuring a minibar, satellite TV, and coffee-making facilities. Unwind in a private bathroom with a double shower and enjoy garden or sea views with a private pool for the ultimate relaxation.

Convenient Amenities and Services
Take advantage of our garden, 24-hour front desk, tour desk, and luggage storage. Explore nearby attractions like Tulum Archeological Site and Parque Nacional Tulum, all within a short distance.

Experience the beauty of Tulum at TagoTulum - book your stay now for an unforgettable beachfront getaway!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 373 reviews
Cleanliness: 9.89
Service: 10
Location: 8.86
Room Quality: 9.9
Amenities: 9.35
Value for Money: 8.38
Food and Beverage: 7.34
Overall Experience: 9.89
J
Jocelyn • couple • au
8
Lovely boutique hotel. Unfortunately the build up of sargossan on the beach made swimming impossible. Some effort in a
Pros:

The staff were fabulous

Cons:

The pool was disappointing

2026-05-01 • via Nuitee
E
Emeric • couple • fr
9
2026-04-28 • via Nuitee
A
Anita • couple • gb
10
Amazing stay with excellent service and comfort.
Pros:

My stay at Tago Tulum was absolutely exceptional from start to finish. The hotel exceeded all my expectations in every way. The rooms were beautifully designed, clean, and incredibly comfortable, creating the perfect atmosphere to relax and unwind.
The staff was outstanding, always friendly, attentive, and willing to go above and beyond to ensure a memorable experience. Every detail was thoughtfully taken care of, making the stay feel both luxurious and welcoming. A special thank you to Emmanuel and Andrea, who made me feel safe and helped organize sightseeing, making my trip smooth and enjoyable.
The location is perfect, offering a peaceful and exclusive vibe while still being close to everything Tulum has to offer. The food and amenities were also top-notch, adding even more to the overall experience.
Everything about my stay was excellent, and I would highly recommend Tago Tulum to anyone looking for a truly special getaway. I can’t wait to come back!

Cons:

The only downside was that the air conditioning was a bit noisy.

2026-04-21 • via Nuitee
E
Elke • couple • ch
7
Kleines Hotel mit sehr schönen Zimmern, ohne Strand.
Pros:

Unser Zimmer war sehr schön, gross, sauber und mit Meerblick.

Cons:

Leider gab es so gut wie keinen Strand, da das kleine Stück voller Algen war. Die Strandliegen sind fast alle aufgerissen und alles etwas ramponiert.

2026-04-20 • via Nuitee
K
Keith • solo_traveller • us
10
2026-04-01 • via Nuitee
P
Priscille • extended_group • ca
8
Pros:

Nice, large and conformable room with plunge pool. Free parking and service is excellent from all staff.

Cons:

We were disappointed that the sargassum on the beach was not cleared. We chose this hotel specifically for ocean access, but unfortunately, we couldn’t swim due to the seaweed and debris along the shore. We noticed that other SLH properties we visited, such as La Zebra and Lula, had their beaches cleaned daily, so we’re not sure why this wasn’t the case here. Also continental breakfast could be improve.

2026-03-25 • via Nuitee
S
Susan-Lee • couple • ca
10
Can’t wait to go back outstanding vacation
Pros:

The property was well looked after extremely clean the staff friendly accommodating above and beyond. The room was spacious super comfortable, high high ceiling. Wonderful bathroom, shower vanity best bathroom I’ve been in in a while.

Cons:

The properties on the north side of Tulum in hotel zone, which allows it to be quiet and comfortable. We rented bikes to get around during the day. It was absolutely stunning had a great island feel with high-end amenities.

2026-03-15 • via Nuitee
D
dalton • couple • br
10
2026-03-14 • via Nuitee
M
Martina • couple • de
10
2026-03-09 • via Nuitee
O
Oliver • couple • gb
10
2026-03-08 • via Nuitee
Z
Zinon • couple • cy
9
Its always my choice for Tulum
Pros:

Amazing rooms, very nice decor. Kind staff. Amazing amentities in room. Free valet parking

Cons:

Ok Tulum is generally expensive. The blocking of 300 dollars is not necessary. Breakfast not included. Towles should be replaced with new ones.

2026-03-04 • via Nuitee
R
Rafael • couple • br
9
2026-03-02 • via Nuitee
A
Anastasia • couple • de
9
2026-02-24 • via Nuitee
M
Marguerite • couple • ca
9
2026-02-11 • via Nuitee
E
Everton • couple • br
4
2026-01-29 • via Nuitee
L
Laura • couple • us
9
2026-01-26 • via Nuitee
P
Pilgun • solo_traveller • at
10
2026-01-25 • via Nuitee
J
Julia • couple • gb
9
Pros:

The hotel was absolutely beautiful and the room was stunning with the private pool

Cons:

It was very expensive to eat at the hotel but it seems the whole beach area is very overpriced. It would have been great if there was some type of water tap

2026-01-20 • via Nuitee
M
Mariem • couple • ae
1
Not safe hotel
Pros:

The worst stay ever . They stole our watch and all jewelry from the safety box inside our room . And staff didn’t collaborate or call the police. It has been a week and till now waiting for the police report but even an official email or communication from their hotel management happened.
And we heard that we’re not the only room that we were robbed . I don’t recommend anyone to go there as the hotel is not safe

2026-01-20 • via Nuitee
K
Karolina • couple • pl
8
2026-01-20 • via Nuitee