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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Luggage storage
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Safety deposit box
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Tour desk
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Adult only
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Public Bath
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Outdoor furniture
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Fruits
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Shallow end
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Beachfront Location and Free WiFi
Located in Tulum's hotel zone, our beachfront hotel offers the perfect blend of relaxation and convenience. Stay connected with complimentary WiFi access throughout your stay.
Luxurious Rooms with Private Pool
Indulge in comfort with rooms featuring a minibar, satellite TV, and coffee-making facilities. Unwind in a private bathroom with a double shower and enjoy garden or sea views with a private pool for the ultimate relaxation.
Convenient Amenities and Services
Take advantage of our garden, 24-hour front desk, tour desk, and luggage storage. Explore nearby attractions like Tulum Archeological Site and Parque Nacional Tulum, all within a short distance.
Experience the beauty of Tulum at TagoTulum - book your stay now for an unforgettable beachfront getaway!
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Tolles Hotel mit super Zimmern .
Super freundliches Personal , die einem jeden Wunsch erfüllen.
Das Hotel in einer Bucht am Ende der Hotel Zone, was eigentlich super ist. Aber im
Mai war eine Menge Seegras vorhanden, welches nicht weggeräumt wird. Der Hotelstrand ist somit leider gar nicht zu nutzen und ab und an riecht es sehr streng wegen dem Seegras .
Andrea, die Hotel Managerin hat mir ein paar tolle Tips gegeben für alternative Strände - Danke z Andrea.
Boutique hotel and apart from beach area looked reasonably well maintained.
The hotel made no effort to clean the small beach of huge amounts of accumulated seaweed including rubbish washed up with it. It was a health and safety nightmare and we could not use the sunbeds, access the beach, the sea or open our balcony doors due to smell of rotting seaweed. We left after the first night as the hotel was not fit for purpose. Our requests at the property and subsequently for a refund for nights 2 to 5 have been totally ignored.
The staff were fabulous
The pool was disappointing
My stay at Tago Tulum was absolutely exceptional from start to finish. The hotel exceeded all my expectations in every way. The rooms were beautifully designed, clean, and incredibly comfortable, creating the perfect atmosphere to relax and unwind.
The staff was outstanding, always friendly, attentive, and willing to go above and beyond to ensure a memorable experience. Every detail was thoughtfully taken care of, making the stay feel both luxurious and welcoming. A special thank you to Emmanuel and Andrea, who made me feel safe and helped organize sightseeing, making my trip smooth and enjoyable.
The location is perfect, offering a peaceful and exclusive vibe while still being close to everything Tulum has to offer. The food and amenities were also top-notch, adding even more to the overall experience.
Everything about my stay was excellent, and I would highly recommend Tago Tulum to anyone looking for a truly special getaway. I can’t wait to come back!
The only downside was that the air conditioning was a bit noisy.
Unser Zimmer war sehr schön, gross, sauber und mit Meerblick.
Leider gab es so gut wie keinen Strand, da das kleine Stück voller Algen war. Die Strandliegen sind fast alle aufgerissen und alles etwas ramponiert.
Nice, large and conformable room with plunge pool. Free parking and service is excellent from all staff.
We were disappointed that the sargassum on the beach was not cleared. We chose this hotel specifically for ocean access, but unfortunately, we couldn’t swim due to the seaweed and debris along the shore. We noticed that other SLH properties we visited, such as La Zebra and Lula, had their beaches cleaned daily, so we’re not sure why this wasn’t the case here. Also continental breakfast could be improve.
The property was well looked after extremely clean the staff friendly accommodating above and beyond. The room was spacious super comfortable, high high ceiling. Wonderful bathroom, shower vanity best bathroom I’ve been in in a while.
The properties on the north side of Tulum in hotel zone, which allows it to be quiet and comfortable. We rented bikes to get around during the day. It was absolutely stunning had a great island feel with high-end amenities.
Amazing rooms, very nice decor. Kind staff. Amazing amentities in room. Free valet parking
Ok Tulum is generally expensive. The blocking of 300 dollars is not necessary. Breakfast not included. Towles should be replaced with new ones.
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