Share this hotel
Facilities
Property facilities
-
Non-smoking rooms
-
Air conditioning
-
Luggage storage
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Non-smoking throughout
-
Private check-in/check-out
-
Outdoor furniture
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Property cleaned by professional cleaning companies
-
Key access
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Thermometers for guests provided by property
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Golfing on site
-
Self parking (surcharge)
-
Internet access
-
Japanese garden
-
Covered parking
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location
Situated just 2 blocks from the stunning beaches of the Mexican Caribbean in Playa del Carmen, Hotel Real Del Mayab offers the perfect retreat for beach lovers.
Comfortable Accommodation
Each air conditioned room at the hotel is equipped with cable TV, a safety deposit box, and a private bathroom, ensuring a comfortable stay for all guests.
Great Amenities
Enjoy the convenience of free Wi-Fi throughout the property, along with interior corridors and a charming garden area to relax in after a day of exploring.
Ready to experience a relaxing stay near the beach in Playa del Carmen? Book your room at Hotel Real Del Mayab now!
Please inform Hotel Real Del Mayab in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property Policies
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
-
Pets
Pets are not allowed.
-
Groups
No special conditions apply for groups.
-
Parking
Private parking is possible on site (reservation is needed) and costs USD 3 per day.
Location
Guest Reviews
Location
Nothing
Close to the Cozumel ferry terminal
The helpful maintanence staff.
Strong smell chemical smell in the room.
No staff in reception. There was only a telephone number for emergencies.
When I arrived from a long journey they offered me an apartament because the AC in my room did not work and should be fixed during the evening. The problem was that there was no water in the apartment!
I left this hotel one day in advance.
For me the best thing was the restaurant ChanPan, the breakfast is very good with a low price, also the location is good because it’s a block away from the 5th avenue.
Design of the room, beds.
Personal does not speak english. We asked for one more day, but offer was too expensive, so we moved to another hotel.
In earlier years the breakfast was free and in the main hotel building, and this time it was next door and a modest fee was charged. It is quiet in itself, but it is next door to the local small plane airport so during the day (not night) you can hear some planes. but not bad. It's walking distance to the beach and near the main tourist stores area, but not so close that the noise is a problem. This long message covers both my pro and con thoughts about Real del Mayab.
Quiet location, close to main areas, very kind staff. Would stay again.
The good:
- great location, right next to the Quinta Avenida (main pedestrian street)
- room and beds were basic but nice enough
- air conditioning, wi-fi, cleaning service
- inexpensive
The not-so-good:
- The front desk is not 24-hour, contrary to what is claimed on Expedia. Office hours are from 7 AM to 9 PM. That is according to the sign on the door. But even that is not respected, because when I arrived to check in at 7 PM, no one was there. The door gives a phone number for outside those hours, but when I called it and asked about the hotel, the person who answered didn't seem to know what I was referring to.
- Insects (cockroaches) occasionally make their way into the rooms.
- The building has an open ceiling, so it can be noisy. Expect to hear loud planes flying overhead (there is a small airport nearby), as well as what sounded like a rooster, crowing every morning.
It’s very to everything
My shower was cold
Basic clean hotel close to the ferry dock and bus depot.
Everyone was so caring and friendly. They allowed us to check in at 1 am because our flight was delayed. They also have a small bakery/brunch space next door, where the prices are so reasonable and the food delicious- we ate there every day. The rooms are comfortable, clean and it’s quiet not like the rest of PDC. It’s also very central, 1 mean from taxi station, 5 min from ADO, 3 min from Playacar ect.
Just the wifi was very poor upstairs, I could not work and had to hotspot and use roaming but besides this, everything was really great.
Great value small hotel steps from the main shopping center/pedestrian street/beach yet very peaceful and quiet at night. Appreciate the working a/c, clean facilities, free drinking water and friendly staff. They were able to accommodate our request for a parking spot. Also had a nice breakfast at the little restaurant next door.
The pillows were relatively flat and hard
Conveniently located about a 5 minute walk from the ADO bus station. Clean, comfortable, secure rooms. Friendly service. I liked that there was a safe in the room to keep valuables. It's in a quiet area , but close enough to easily get to bars and restaurants. The restaurant right next door serves a very good breakfast for a great price.
Todo muy limpio y personal muy amable.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
