Plymouth Suites Hotel

Close to bars with food or without. Easy phone code check in.

This hotel was bought out and is being turned into an Airbnb hotel. The property looked decent, You walk into the lobby and it looks pretty, however, since an Airbnb setting there are no staff on site and the front door is always unlocked with no security. We were supposed to stay for one night so we stopped and dropped off our bags. Theyre in the process of updating which is good because the rooms are out of date and the furniture has wear. The rooms weren’t the cleanest but it was just for one night. We did have a stain on one of our pillow cases on the other bed but again no one around to ask for anything. The huge negative about this property is apparently all the rooms have the same code. I was there with my parents who were in a different room, aunt and uncle in a different room and my cousins with their two young kids in another. We all had the same code to our rooms. My parents got sick so they weren’t able to make it. When the rest of my family including myself got to the hotel to go to our rooms they were occupied by other peoples belongings. I checked my parents room since mind you we had the same code they had bags sitting on their beds with other peoples stuff. Now if those were reserved for us how did other people get those rooms also especially since there were plenty of other rooms that could’ve been used. The staff clearly doesn’t know what they are doing and we all felt so unsafe that we drove back home. I did contact the company and we weren’t charged.

Nice room clean. Looked new better than expected. It was different with no employee there. Only thing i had a question about was check out? We just left and figured it was automatic cause we were gone before checkout time.

First of all there was no success at calling and talking to a customer service rep to confirm my reservations for two rooms. I was sent a confirmation via email a couple of days before our scheduled stay. Then I received two text messages in the morning of the day of our scheduled stay.
The text messages listed which rooms we were assigned. Along with the room numbers was included a 4 number code for each room. It turned out both rooms had the same check in code. When we arrived at the hotel to check in the front door to the Hotel was wide open. There was no check in clerk. We walked up to the second floor with our luggage because there was no elevator. I put the code into the first room we were assigned. The door unlocked and opened up. I turned on the light and was shocked to see One of the two beds was unmade, there was somebody's clothes laying on top of that bed, a left over fast food meal, and a duffle bag and gym shoes on a chair. I went to the other room, put in the same code I was given for that room, opened the door, turned on the light, and even though the one bed was made there some luggage on the chair. Based on all that along with some other details, we decided to not stay and drive back home to the Chicago area which was a 2 plus hour drive home at night which we were trying to avoid.

keyless lock entry

Freshly rehab'd room, so new, the microwave still had packing in it. Looking to book for the 2026 SCCA events at the nearby track. Check-in was way to easy. Other rooms are either re-done or about to be, in the immediate future.

Non traditional checkin process made checking in difficult with no staff on site. Locks on door did not want to lock and took multiple attempts. Looked like very clean room with the exception of 1 roach. In room refrigerator was very loud and had to unplug.

Booking a room is not listed in walk up directions, took some internet research to figure out & a phone call to get our door code & room number.

Rep sent my booking to my friend’s phone not mine causing some confusion on both our part. This process could be improved.

Was supposed to have a king size bed and was given 2 doubles. No one at front desk. I guess hotel was sold, but didn’t know that and would have just found something else. Could deal with outdated furniture ect.. remodel but wanted the king size bed I reserved. Check in was confusing, sent text so thought room was ready but it wasn’t. No extra pillows or towels and no one to ask since there’s no one around. Could have planned for this if we had been given a heads up. No lamp shades, ceiling not painted.. lol not sure why we had this room when hotel seemed pretty empty. No night stand either or clock or mirror in room or hangers. Just weird. Wish I could have a refund or part refund for not getting a king size bed

I stayed at the same Hotel a year ago, they are trying to update it and it was much better before the updates had begun. It is being done on the very cheap with very low quality materials and labor and none of the finishes make sense. Next year when I come back to Road America we will find somewhere to camp because it will be much better than staying at this hotel.

It's like putting lipstick on a pig but the problem is it wasn't even a pig before it wasn't a bad place. It's amazing what very very cheap planning, design, finishes, materials and labor can do to a decent hotel

I haven't seen the pictures they're going to use from the renovation but I'm sure they might look decent but this hotel is not. You're better to spend your money ubering to another nearby town or buying a tent than to stay here

Real cute place, going through an ownership change. Nice room. Older building that show a little wear, but managers are moving it in the right direction. Right near the downtown strip. I'll stay again.

Granted this property is under construction but seriously probably should have closed until finished. Contractors were friendly. $140 for King, in rural WI given the construction was robbery.

This place was sold in July 2025. They are in middle of renovations and they need a lot of work. The bathroom stinks. Not my better place to stay.

Lobby was torn apart for reconstruction

Rooms where clean.

It was neat and clean, but had an issue with the shower head not spraying the way it should. Room was good sized

Friendly staff

Good location, close toeating and shopping.

Very nice hotel in the middle of town, good experience