Hotel Willisau

Hotels
8.8 (3060 reviews)
Rua Ernesto Sansoé, 143 , Teresópolis , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Sauna
Table tennis
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Excellent breakfast
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
8.26
Some cleanliness issues mentioned, particularly with the room condition.
Service
9.23
Overall positive sentiment regarding staff interactions.
Location
9.27
Highly praised for its proximity to tourist spots and local attractions.
Room Quality
8.22
Mixed feelings; some rooms are spacious but also noted issues with bed comfort.
Amenities
8.75
Amenities like the pool and breakfast receive positive comments.
Value for Money
8.71
Good value noted, particularly during off-peak times.
Food and Beverage
9.26
Breakfast was commended, although some incidents affected its service.
Overall Experience
8.73
Generally positive experiences, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:46

Property Description

Convenient Location and Nearby Attractions:
Hotel Willisau is ideally situated in the heart of Teresópolis, just a stone's throw away from the renowned Serra dos Orgãos National Park and Feirinha do Alto. Explore the best of the city with ease, thanks to our prime location.

Comfortable Rooms with Stunning Views:
Each room at Hotel Willisau offers a cozy retreat with modern amenities, including a flat-screen TV, minibar, and some with a private balcony. Wake up to picturesque mountain or city views right from your window.

Relaxation and Entertainment Options:
Indulge in relaxation at our indoor pool and sauna, while the kids have a blast at the designated play area. For some friendly competition, head to the games room or unwind in the shared lounge. With a tour desk on-site, your adventures are just a step away.

Experience the perfect blend of comfort and convenience at Hotel Willisau. Book now for an unforgettable stay!

Important information:

Please note that the fireplace is only available during the winter and on the rooms: Double Room with Spa Bath and Double Room with Terrace and Spa Bath.

Please note that some room and leisure areas are only accessible via stairs.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization with notarized signature, plus a document of identification of the minor, in order to check into the hotel.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 50 per person per night when using an available cot.
    Children up to and including 10 years old stay for R$ 100 per person per night when using an available extra bed.
    People 11 years old and over stay for R$ 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3060 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
J
José Vicente • extended_group • br
9
2026-03-21 • via Nuitee
L
Leticia • couple • br
9
2026-03-20 • via Nuitee
B
Bruno F Pinho • couple • br
10
Pros:

Tudo muito impo, organizado e funcionários muito educados.

Cons:

Nada me decepcionou

2026-03-19 • via Nuitee
E
Ester • solo_traveller • br
10
2026-03-18 • via Nuitee
G
Gabrielle • couple • br
10
Recomendo, muito bom!
Pros:

Hotel aconchegante, muito bem localizado e com uma ótima estrutura. Café da manhã com ótimas opções, equipe atenciosa, limpeza profissional. Ponto forte é que é MUITO perto de vários restaurantes e atrações turísticas (muitos lugares acessamos a pé).

2026-03-17 • via Nuitee
Z
Zava • couple • br
10
Uma experiência maravilhosa, com certeza recomendamos e retornaremos.
Pros:

Excelente localização. Café da manhã excelente, a piscina aquecida é um diferencial.

Cons:

Gostamos muito da piscina de água aquecida, a "queda" d'água que funciona como uma hidromassagem é maravilhosa.

2026-03-17 • via Nuitee
M
MOZARTH • couple • br
8
Pros:

atendimento e localização

Cons:

achei o quarto com banheira , a cama de casal muito pequena

2026-03-16 • via Nuitee
M
Mirtes • couple • br
10
2026-03-16 • via Nuitee
H
Helena • family_with_children • br
8
Pros:

Banho bom. Instalações funcionando bem. Área jogos.

Cons:

Café da manha.
Não houve flexibilidade em antecipar check in.

2026-03-16 • via Nuitee
L
Luciana • couple • br
8
Excelente opção
Pros:

A localização é excelente para o turismo e gastronomia. Funcionários extremamente cordiais e prestativos. O quarto tem um ótimo espaço e o banheiro com uma ducha excepcional.
A cama é confortável, porém mais mole do que eu gostaria.

Cons:

O café da manha deixou um pouco a desejar, foi a unica coisa que não deixou a nota ser 10.

2026-03-15 • via Nuitee
P
Pieter • couple • nl
8
Pros:

Nice hotel. The room was big and we'll insulated. Had a nice pool and the breakfast was decent. Staff was a great help and knew a lot of tips about hiking in the region.

Cons:

The payment process was horrible. They deny the credit card and then make you pay through a link that didn't work. If you don't have Pix it's going to be hard.

2026-03-14 • via Nuitee
C
Círio • couple • br
10
2026-03-13 • via Nuitee
A
Alex • couple • br
9
2026-03-13 • via Nuitee
A
Andre • couple • br
10
2026-03-11 • via Nuitee
R
Roberta • solo_traveller • br
10
2026-03-11 • via Nuitee
D
Duarte • couple • br
10
Excelente !
Pros:

Excelente atendimento, localização muito agradável e boas instalações . Pretendemos voltar !

2026-03-10 • via Nuitee
P
Pablo Alexandre • couple • br
10
2026-03-07 • via Nuitee
A
Ana Beatriz • couple • br
8
Pros:

Ótima localização e linda vista. O hotel tem uma boa infraestrutura, café da manhã ótimo e funcionários gentis.

2026-03-05 • via Nuitee
J
Julia • couple • br
10
maravilhosa
Pros:

Excelente, muito confortável e funcionários muitos atenciosos e educados. Localização ótima e coelhinhos muito fofos rs

2026-03-05 • via Nuitee
A
ana gabriela • couple • br
10
2026-03-04 • via Nuitee