Grand City Hotel Inc.

Hotels
6.8 (67 reviews)
Don Apolinar Velez Street , Cagayan de Oro , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cozy
Nice staff
Cons:
No available water dispenser
Weak wifi
No shampoo

Categories

Cleanliness
5.35
Weak wifi and no shampoo indicates some issues.
Service
8.31
Nice staff and made the stay comfortable.
Location
7.86
Standard quality for this hotel tier.
Room Quality
6.81
Cozy and comfortable.
Amenities
4.84
No available water dispenser.
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
7.35
Standard quality for this hotel tier.
Overall Experience
6.62
Balanced experience with comforts and shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:19

Property Description

Convenient Location
Grand City Hotel Inc. is strategically located in the city's business district, just a short distance from Laguindingan Airport. Guests can easily access key attractions such as Divisoria Park and Xavier Museum.

Comfortable Accommodation
Each room at the hotel is well-equipped with modern amenities including a cable TV, desk, and seating area. Guests can relax in the en suite bathroom with hot and cold shower facilities.

Exceptional Services
Enjoy a complimentary welcome drink at the bar, free WiFi access, and free private parking on site. The hotel also offers currency exchange, tour services, and exciting activities like in-room massage, white-water rafting, and ziplining.

Experience convenience and comfort at Grand City Hotel Inc. - Book your stay now!

Important information:

Guests can get assistance in booking white water rafting tours, zip-line tickets and airport shuttle pick-up.

Please present the same credit card used to guarantee your booking when checking in and making payment at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: CGY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for ₱ 500 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 67 reviews
Cleanliness: 5.35
Service: 8.31
Location: 7.86
Room Quality: 6.81
Amenities: 4.84
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 6.62
J
Jessie • family_with_children • ph
7
Pros:

The center of the city, I like the foods. Good place to stay.

Cons:

The place need to maintain and need to repaint/ renovation.

2026-01-30 • via Nuitee
S
sandy • family_with_children • ph
9
2026-01-07 • via Nuitee
S
sandy • family_with_children • ph
9
2026-01-07 • via Nuitee
L
Leo Art Diosep Esimos • solo_traveller • ph
8
Pros:

Cozy, comfortable, nice staff. Made my stay comfortable.

Cons:

No available water dispenser. Weak wifi. No shampoo.

2025-09-10 • via Nuitee
M
Markus • family_with_children • de
7
2025-08-23 • via Nuitee
R
Rodolp Jay • family
4
Pros:

They need to tidy their rooms, towels are old and with stain.

2025-06-26 • via Nuitee
M
Maeziel • family_with_children
4
Pros:

We got in late and guard was nit polite. Not friendly and very rude. We paid for the breakfast and staff could provide us even with water and reception staff are not friendly was rude and very racist.

2025-04-23 • via Nuitee
J
Jocelyn • family with young children • ph
6
Pleasant
2025-03-02 • via Nuitee
D
Dave • partner
6
Pros:

Older building in the middle of a high traffic area.

2024-12-08 • via Nuitee
H
Hazel • family with young children • ph
4
Despite that the hotel is a little old, it is still comfortable but no breakfast.
Pros:

NO BREAKFAST INCLUDED. THEY MADE US WAIT FOR ALMOST TWO HOURS FOR NOTHING.

Cons:

Some staff are rude to us.

2024-11-24 • via Nuitee
M
Minerva • partner
6
Pros:

The staff are well groomed and trained. The building needs an update. Room is clean but smells like old wood. Bathroom needs an improvement. Mirror has water stains, faucet is old and rusty, bidet faucet has mold.

2024-10-03 • via Nuitee
J
Johnny
10
Great location
Pros:

Nice place centrally located

2024-07-28 • via Nuitee
A
Abah Angela
2
Pros:

I stayed in a room that’s not safe to begin with because the lock is not secured so anybody could easily open it up. Also, the place is not clean at all and it looks really old.

2024-06-27 • via Nuitee
J
June • review category business travellers • ph
9
Superb
2024-06-07 • via Nuitee
J
Jade • review category business travellers • ph
8
Very good
2024-02-28 • via Nuitee
H
Henry
6
Pros:

Just an average hotel

2024-02-11 • via Nuitee
H
Henry
6
Pros:

not so clean. Not properly maintained room

2024-02-10 • via Nuitee
G
Graham • solo traveller • gb
7
?????
Cons:

Didn't like my razor being stolen

2024-02-01 • via Nuitee
J
john • partner
4
Pros:

I did like the AC and the shower. Amenities were slim like no shampoo or hot water heater for coffee. We had to wait to check in while they looked for the person to check in.

2024-01-23 • via Nuitee
J
Joefel • solo traveller • ph
10
The cr needs improvement
Pros:

The room itself

Cons:

The bathroom

2023-09-04 • via Nuitee