Children allowed

Facilities

Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Fire extinguishers
Smoke alarms
CCTV outside property
24-hour security
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Value for money
Cons:
Inconsistent service
Some amenities were unavailable

Categories

Cleanliness
8.03
The room was clean and large, indicating a generally positive sentiment.
Service
8.3
Mixed feedback; some staff were friendly while others lacked urgency.
Location
8.54
Convenient location with access to attractions and restaurants.
Room Quality
8.49
Rooms are comfortable, nicely furnished, and spacious.
Amenities
7.52
Pool was good, but there were issues with the pool closure.
Value for Money
8.48
Great value for money as highlighted in several reviews.
Food and Beverage
8.03
Breakfast was good with a variety of options.
Overall Experience
8.2
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Luxurious Accommodation in the Heart of Hanoi

Convenient Location: Situated just 300 metres from Times City Mega Mall, A25 Luxury Hotel offers easy access to popular attractions such as the Hanoi Opera House and Hoan Kiem Lake, all within a short distance.

Relaxation and Recreation: Guests can unwind in the indoor pool, indulge in a traditional massage, or enjoy the sauna facilities for a truly relaxing stay.

Culinary Delights: With three on-site dining options including a traditional Vietnamese restaurant, Japanese cuisine, and a buffet restaurant, guests can savor a variety of delicious meals without leaving the comfort of the hotel.

Book your stay at A25 Luxury Hotel now to experience the perfect blend of luxury and convenience in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 84 reviews
Cleanliness: 8.03
Service: 8.3
Location: 8.54
Room Quality: 8.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.2
A
Anna family_with_children de
8
2026-02-13 via Nuitee
J
James family_with_children ie
7
2026-01-29 via Nuitee
I
Igor family_with_children hr
10
2026-01-25 via Nuitee
A
Aukien solo_traveller at
8
2026-01-19 via Nuitee
C
Caroline family_with_children ie
10
2026-01-19 via Nuitee
K
Keiji solo_traveller jp
8
2026-01-17 via Nuitee
H
Hoang Quan couple vn
10
Pros:

Everything, especially the staff hospitality spirit. I feel welcomed throughout my stay. Buffet breakfast is excellent.

Cons:

Nothing

2026-01-06 via Nuitee
I
Ivan couple in
10
2026-01-01 via Nuitee
H
hung couple vn
6
2025-12-19 via Nuitee
T
Tran couple ru
10
Pros:

My stay at A25 Hotel exceeded my expectations. The room was spotless, cozy, and nicely furnished. The staff were incredibly warm, attentive, and always ready to assist. The hotel’s location is convenient, close to restaurants and local attractions. A wonderful place to stay — I will definitely return.

2025-12-10 via Nuitee
C
Chha couple at
8
Pros:

Ms Nguyen Thanh Huyen war sehr nett und hilfsbereit!

2025-12-09 via Nuitee
D
denise couple fr
10
Pros:

Nous avons été très bien accueillis par Hélène qui parle parfaitement le français. L'hôtel était très agréable. Nous avons bien profité du sauna, de piscine et d'un petit déjeuner bien varié et gourmand. Bravo.

2025-11-20 via Nuitee
S
Scott extended_group cn
7
2025-11-19 via Nuitee
K
Keiji solo_traveller jp
8
2025-11-15 via Nuitee
J
Julie couple nz
6
Would not recommend to anyone or would come back to stay.
Pros:

Rooms were nice and big. Bed comfortable. Breakfast wasn’t too bad.

Cons:

Staff weren’t really accomodating. When checking in, no urgency. Not very inviting like other staff from hotels we’ve stayed at here in Hanoi. Also there was maintenance work being down with footpath so it was hard to walk around with rubbles of concrete everywhere.

2025-11-04 via Nuitee
A
Amer solo_traveller il
8
2025-11-04 via Nuitee
J
Jo Bam family_with_children nz
7
Pros:

The pool was good. Had it to ourselves.

Cons:

Reception staff need more customer service training. They weren't very friendly or helpful when we first attended.

2025-11-01 via Nuitee
J
jain couple in
8
2025-10-31 via Nuitee
L
Leigh couple au
5
Would not stay there again.
Pros:

The room was clean and large

Cons:

The location
The pool was closed permanently.
Hard to find and park.
Not within walking to any shopping.

2025-10-29 via Nuitee
P
Peter couple vn
3
2025-10-14 via Nuitee