Fishermen's Harbour Urban Resort

Hotels
Independent
8.6 (107 reviews)
2/21 Siriraj Road, Patong, Phuket, 83150 , Patong , TH

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Elevator
See all facilities

Review Highlights

Pros:
Best massage in Phuket
Welcoming staff
Cons:
Infested rooms
Arrogant staff

Categories

Cleanliness
6.06
Room infested with ants and oil-stained pillows are significant cleanliness issues.
Service
10
Hospitality praised, but some complaints regarding staff behavior.
Location
9.53
Conveniently located near market, beneficial for travelers.
Room Quality
6.57
Issues with cleanliness and amenities negatively affect room quality.
Amenities
9.52
Spa service highly rated, indicating good amenities.
Value for Money
8.55
Value perceived as low due to additional charges and poor service.
Food and Beverage
9.51
Not specifically mentioned, assumed average for hotel status.
Overall Experience
9.06
Mixed feelings due to poor cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 17:05

Property Description

Recreational Opportunities: Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center.

Dining Experience: Enjoy Thai cuisine at The Harbor, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.

Convenient Amenities: Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 390 individually decorated guestrooms, featuring refrigerators and LCD televisions.

When you stay at Fishermen's Harbour Urban Resort in Patong, you'll be connected to a shopping center, within a 5-minute drive of Patong Beach and Bangla Road. Book now to experience luxury and convenience at its best!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.6
Based on 107 reviews
Cleanliness: 6.06
Service: 10
Location: 9.53
Room Quality: 6.57
Amenities: 9.52
Value for Money: 8.55
Food and Beverage: 9.51
Overall Experience: 9.06
N
nabamid NONE
10
Pros:

Best massage in phuket.Ms Judy knew all the pressure point very professional. Amazing hospitality. If you want massage its the best i have tried thai massage and aroma massage both were the best

2025-07-25 via Tripadvisor
C
Culture26493775445 Friends getaway
2
In all they create situations by providing oil stained pillow N charge U ,Red ants infested rooms u complain u charged?Y
Pros:

Don't ever stay in this particular hotel it is very challenging no bell boy,staff is very arrogant they create situations first time they claimed no reservation after taking paper now on first day i noticed oiled pillow cover and report to house keep staff who instead of sorting out my disgusting at time of billing they claimed oil stained charge me 160 Bhat picture enclosed the staff talk very arrogantly and only a money making empire the room are infested with ants but if we complain we will be charged for bringing in pest go only if want to be charged & cheated
Trip typeHoliday · Friends
RoomsInfested with ants and hand shower not working

2025-07-24 via Tripadvisor
6
614swamin Solo travel
10
Nice
Pros:

Nice hotel and people are welcoming us with smile. Near to market is the key.
Good hotel for family and solo travellers who are looking for a short stay

2025-07-13 via Tripadvisor
3
336sudham Friends getaway
10
Very good and so nice.
Pros:

We had an excellent stay. The services provided are so nice. The room boys are very attentive and the reception is also very warm. Even in night hour also the reception is in open and they attended our calls at once and solved our requirements.

2025-06-28 via Tripadvisor
4
464sudeshnas Business
10
Excellent
Pros:

Excellent massage I took the two hours aroma and head massage
Extremely professional and good moves
She knew the exact pain areas and also applied balms in those area
Very satisfied

2025-06-25 via Tripadvisor
B
barunraja Friends getaway
10
Very nice
Pros:

It was enjoy. Very professional. Highly trained and professional service. Definitely recommend for massage whenever in phuket

2025-06-22 via Tripadvisor
A
aresha2025 Family
10
Thai spa is the best
Pros:

Wonderful experience, highly recommended, massagers are well trained and professional. Go for thai spa whenever in thailand

2025-06-22 via Tripadvisor
S
susains2025 Family
10
Foot Massage at Element Spa - G
Pros:

Judy and Toy was absolutely wonderful - we had a fantastic conversation (she was very funny)❤️ We sad we couldn’t find a man for Judy - maybe next time we come.

We got the foot massage done and they both did a great job!💕 we will definitely recommend.

2025-06-15 via Tripadvisor
S
sweens2025 Family
10
Only good thing is FOOT MASSAGE
Pros:

The only good thing about this hotel is the foot massage by judy and toy! So relaxing and enjoyed very much. Hotel stay itself was so bad and wouldn’t recommend. Toilet was leaking, sink was leaking and bedsheets had to changed at 1am because it was so dirty. I don’t think hotel is suitable for family but for bachelors.

2025-06-15 via Tripadvisor
A
Amibantu Friends getaway in
10
Good experience with fishermen harbour
Pros:

All thing good and we request you to add more indian vegitarian food at breakfast dinner and lunch
Resturant is very good staff is very cooperative room location and balkani is excellent swimming pool is very good with mocktail and beer we enjoyed saing at fishermen harbour puket

2025-06-12 via Tripadvisor
S
sunila782 Family
10
The best hotel I've ever been too!
Pros:

The room service was the nicest. The pool service was excellent the water was clean, and the pool structure was beautiful the breakfast was the thing to highlight in this strip of this hotel... Tang and jai us the best service...thank you..and next time visiting...

2025-06-08 via Tripadvisor
C
C1694FBpankajk Family
10
Very nice, good Hotel to stay. Hotel rooms are very specious and comfortable rooms. Staff are very soft spoken and good.
Pros:

It was excellent experience of Spa. First time I am experiencing Aroma oil Spa. Very relaxing and satisfactory and staff are very friendly and very charming. Hotel is very nice and food is also very good. The most important thing is that market is very near to Hotel walking distance.

2025-06-04 via Tripadvisor
5
563dhvanig Family
10
Loved it
Pros:

Amazing hotel! And pool is so well maintained. Everything was perfect. Quick service - any call for service and theyre instantly at the room to help. They solve problems quickly. Rooms are also spacious and well maintained. I asked for an upgrade and got an amazing room at a low cost.

2025-05-31 via Tripadvisor
9
953aravindm Couples
10
Massage experience
Pros:

Excellent massage at Element Spa! Best place to unwind and relax over a head and foot massage. Would definitely recommend to all. Came for a couple head and foot massage and me and my wife thouroughly enjoyed every second of it. Hands down the best start to Thailand!

2025-05-31 via Tripadvisor
R
Rene
8
Pros:

Mittlerweile bin ich schon 3 mal in diesem Hotel eingekehrt, dass spricht für sich. Die Nähe zum Strand ist optimal. In unmittelbarer Nähe befindet sich eine riesige Markthalle, wo ich eigentlich alles bekomme und auch gut essen kann.
Soviel zum Umfeld. Das Personal ist sehr freundlich, manchmal ist Zimmerreinigung etwas zu früh. Das Inventar ist mittlerweile in die Jahre gekommen, diesmal hatte ich ein Zimmer mit Badewanne, die war nicht mehr ansehnlich und schon längst ausgewechselt werden müssen! Die Bandarmaturen wurden auch schon lange nicht mehr gereinigt. Das Hotel ist sehr Hochpreisig hat auch 5 Sterne, was eigentlich nicht zusammen passt. Ich habe schon einige 3 Sterne Hotels in Thailand, Vietnam und auch Kambodscha besucht, die Qualitativ hochwertiger waren. Ich bin diesbezüglich sehr kulant, aber für etwas Penisbelle Interessenten, weiß ich nicht ob es die richtige Wahl wäre. Eine Bewertung durchzuführen, ist nicht so einfach, da jeder seine Maßstäbe anders setzt. Trotzdem fühle ich mich hier wohl und gut aufgehoben, dass ist auch immer sehr wichtig. Vielleicht habe ich das nächste Mal ein besseres Zimmer.

2025-05-31 via Nuitee
7
7snehip Family
2
Not worth going
Pros:

Hotel is very nice but This was the worst experience. Staff at reception was not at all co-operative. No proper lights in room. It was waste of money. I will never recommend this place. They are not willing to help their customers just kept talking with their staff.

2025-05-29 via Tripadvisor
6
610dharmesht Couples
10
Ambisisus
Pros:

I have really appreciate for this hotel
Service and facilities of this property good amazing nice
and other options we say that swimming and Jim also a good one
Also our family say that next time we come here because the property is very beautiful and the room view also nice

2025-05-28 via Tripadvisor
G
gayathris525 Couples
10
Very nice
Pros:

It was very relaxing, enjoyed the whole time in the spa, we booked for 2 hours couple massage, I loved body scrub and the hotel was very clean. I and my hubby had a romantic time and loved more of it, would love to visit next time as well and also the staff are so friendly

2025-05-27 via Tripadvisor
5
513vinayakr Couples
10
Good
Pros:

The property is very good. Indian food is available in buffet and lot of Indians stay here. The rooms are clean and neat and staff are friendly. Swimming pool view rooms are the best. The restaurant Thailand mountain within the hotel campus is the best of all

2025-05-27 via Tripadvisor
M
muhmmeds2025 Friends getaway
10
Nice
Pros:

Very good service everything okay very good customer customer relationships and very nice atmosphere and everything items foods very nice room resort everything okay good looking restaurant nice fisherman’s harbour urban very good name

2025-05-25 via Tripadvisor