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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Family rooms
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Pets allowed
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Fax/photocopying
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Packed lunches
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Darts
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Non-smoking throughout
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Japanese garden
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Secured parking
Review Highlights
Categories
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Property Description
Scenic Location and Modern Comforts
Nestled in the charming setting of Rhu near Helensburgh, the Ardencaple Hotel offers stunning views of Gareloch. The rooms are equipped with free Wi-Fi, flat-screen TVs, and tea/coffee facilities, ensuring a comfortable stay.
Delicious Dining Options
Indulge in a culinary experience at the hotel's restaurant, serving a variety of local and international dishes. From hearty full English breakfasts to delectable evening meals, there's something to satisfy every palate. For a more casual dining experience, explore the lighter bar menu available all day.
Explore Nearby Attractions
Conveniently located, guests can visit the historic Dumbarton Castle or enjoy boat trips on Loch just a short distance away. With the Royal Navy Submarine Base Faslane in close proximity, Ardencaple Hotel is the perfect base for both leisure and business travelers.
Book now to experience the perfect blend of comfort and convenience at Ardencaple Hotel!
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Welcoming, clean and functional. Used as stop over on walk.
Really nice staff
great breakfast
Location and view
Our room wasn’t ready for 2pm it was an hour later our shower was awful and made strange noises ( room 5 ) but beds were comfortable
A good location just outside the town, with plenty of easy parking.
The room was a decent size, and seemed to have been recently refurbished. Shower was good and the bathroom was in excellent condition. There was a desk which is always appreciated and plenty power outlets in sensible places.
The room was a little hot/stuffy which disturbed my sleep a little. The wifi is free and fast but has some strange filtering on it, blocking access to legitimate, perfectly innocent websites.
Lovely room, double bed very comfy, room part was tidy, clean and in good condition
The bathroom, the window with the vent was awful, wood rotting away, should be tiled not wood as is right near to shower so gets wet and the paint was peeling away and the wood rotting.
Clean with a bit of character
Extractor fan outside bedroom window and poor water pressure in the shower
Location.
Met expectations
Decor slightly tired
Very convenient for entertainment and lovely walks
Bathroom was mouldy and breakfast very disorganised . Room facilities lacking.
The room was fine and.clean pet friendly ideal.
The breakfast
Breakfast choices were good. Evening meals good choice and standard. The location was good. Comfortable bed, view from room very pleasant across the Loch.
The room could do with a refurb and bit of TLC.
Flaking paint on bathroom ceiling and bedroom window cill. Mould in the shower. Shelf over bathroom sink very loose. Toilet seat also loose.S
Location was good! Room was clean and met expectations.
The automated voice that answers the phone isnt clear on what you are ment to do. I only seen a member of staff when I was checking in other than that I wouldnt of known anyone actually worked in the hotel.
Great location.
Food in the bar good and reasonably priced.
No one on reception.
On the morning we left after ringing for assistance 3 times and walking around looking for a staff member left key card on reception desk.
Location
Bathroom in 1 room smelt of drains and the mattress in the other smelt bad.
Really friendly staff, great location.
The only thing that put a dampener on our stay was the breakfast. It's laid out on a table that is too small for the number of people trying to get at it at the same time, making it frustrating trying to get toast, tea etc. There seemed not enough staff on both mornings as the food and drinks weren't replaced quickly. Again a bit frustrating.
Good location in the town for walking distance to shops, bars and restaurants
I was really disappointed with my stay overall, particularly when it came to cleanliness and the breakfast experience. The room itself was not up to standard at all — it was noticeably dusty, and there were hairs left on the bathroom tiles, which immediately gave the impression that it hadn’t been properly cleaned before our arrival. It’s the kind of basic detail you expect any hotel to get right, so that was quite off-putting from the start.
Breakfast was equally underwhelming. There was very little available,we also had to wait an unreasonably long time for any staff to appear, which made the whole experience feel disorganised and neglected. It shouldn’t take that long just to get basic service in the morning.
The only redeeming part of breakfast for me was the poached eggs, which were actually quite well done — nicely cooked and enjoyable. Unfortunately, that was the only highlight. My partner ordered potato scones, and they looked as though they had simply been thrown into a toaster rather than properly cooked or heated on a griddle. They were dry, unappetising, and clearly lacked any care in preparation.
Overall, the stay felt below standard in both cleanliness and service. With more attention to detail and better staff presence, it could be improved, but as it stands, I wouldn’t rush back.
One staff member moaned about people going for breakfast at 9:30am when it was on until 10am. This was very off putting
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